How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for electrical fuse changing
Clear ✕All 83 Google reviews tagged “Electrical fuse changing” · showing 20
Good communication. Knowledgeable. Good time management.
On time, great service.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Noah is outstanding. He did an excellent job. Above and beyond.
professional, timely and reliable
Alex Faulconer is a rock star. He was incredibly thorough and explained everything he was going to do and gave me updates as he went along. I plan to have him come out to do more work soon.
Service is amazing. Team is kind, knowledgable and responsive. So why a 2 star review? Because i just paid a bill and there is a flat 25 fuel surcharge. I am a milestone member and I too consume gas to get to work. I don't pass that down to my family. Fuel fluctuations are part of the cost of doing business. Do customers get a credit when prices drop?
In the last three days, I've had two technicians from Milestone come out to work on my Electric problem, both Julio and Scott were extremely professional, and explain things to me in a way that I could understand. I appreciate both of these gentlemen greatly. I will certainly call Milestone in the future for my Electric needs.
Christian is a total pro. Outstanding service & so helpful with our electrical problem.
Price gougers. Nothing is ever diagnosed correctly the first visit. Horrific experience with these guys.
On time, knows his stuff, very pleasant to work with
Always great service, I appreciate their honesty and professionalism!
Devon was very knowledgeable and professional. I appreciate how he explained everything as he worked and was very patient and informative with all my questions. Work was done well and no mess left behind. Definitely will be calling Milestone for my future needs.
Great work by WL! Very professional and helped fix issue.
Roland Rios was polite, prompt and courteous. He found the issue and discussed with the correction solution. Roland did an amazing job. Thank you.
Excellent in every way. Friendly knowledgeable electrician. I found the price very fair. It was a medium size electrical job.
Gustavo was great. Very thorough in his service and polite.
Michael O'Connor was kind, friendly, personable, compassionate and caring. He exemplified customer service and showed true concern for our issues as if they were his immediate responsibility. He is a person of good character and integrity. Nathan was our master electrician. He is competent, compassionate and…
Technician was on time, polite and professional.
Jonathan Almanza did an a very professional job checking my toilets, water heater, and the leak in my Master bathroom. He explained everything in an understandable way. Very pleased with his service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
