Experts Reviews · Company report
Milestone Electric, A/C, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Milestone Electric, A/C, & Plumbing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milestone Electric, A/C, & Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 83% of plumbers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milestone Electric, A/C, & Plumbing is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.

Milestone Electric, A/C, & Plumbing for electrical inspections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.281
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical inspections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 281 Google reviews tagged “Electrical inspections” · showing 20

PAMELA11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Thanks Ignacio, you did a great job. Thorough and precise. Very informative. Appreciate your time and expertise!

Paid $1–100Reasonable priceElectrical inspections
ConnieLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Jonathan was my technician today - March 10, 2023. He has been here before and was once again, very professional, polite, arrived promptly, and completed the job quick. As usual, a very happy customer with Milestone.. Joel and the additional colleague were very professional and nice. It was a simple job -…

Reasonable priceElectrical inspectionsHVAC duct & vent repairService not listed
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ashton was great. Friendly, polite, and very professional. He quickly and thoroughly diagnosed the entire AC

Reasonable priceElectrical parts assemblyElectrical inspectionsInstallation
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Wayne did a great job answering my questions and making suggestions for preventative maintenance Juana took her time to listen to my concerns..did an excellent job fixing the issue that could have turned into a serious problem before it got out of hand...also let me know good tips on how to take care of my almost…

Toilet repairHVAC system repairElectrical inspections+ Responsiveness+ Punctuality+ Quality
Adrienne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Good communication. Knowledgeable. Good time management.

Electrical parts assemblyGround wire installationElectrical inspections+ Responsiveness+ Punctuality+ Professionalism
Laurie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Darcy was very kind and professional. Highly recommend.

Paid $1,000+Reasonable priceElectrical inspectionsElectrical outlet & switch repair
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Shaun did a great job. He went above and beyond what was required and fixed and replaced a few light bulbs and smoke detectors batteries. Great job.

Paid $1–100Great priceElectrical inspectionsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We have been pleasantly amazed at the professionalism, care for our property and overall services rendered. Jordan Bauer and Mike Reyna were at our home to finalize our HVAC contract by blowing insulation in our attic. When they left you couldn't tell they had even been here. The entire process has put Milestone at…

Electrical wiring repairHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
AllenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

My wife called Milestone Electric to come out and install an outside plug. Matthew Lacey showed up and totally took care of our project. He effectively addressed our issues/concerns and throughly walked through the process. He took time to educate us on a high level regarding the GFI plugs. He was very…

Electrical inspectionsElectrical wiring installationInstallation+ Responsiveness+ Punctuality+ Quality
Blackie554 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very good experience end up not having a problem at all my breaker box switches just wasn't set right I had them all backwards

Paid $1–100Reasonable priceElectrical inspections
Carolyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Friendly, efficient,and knowledgeable. Performed service in a well designed manner of electrical service

Customer photo from Carolyn's review
Reasonable priceElectrical inspectionsOutdoor plumbing system repairElectrical panel repair
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Willie is kind, courteous, noand highly educated. He found and corrected the electrical issue we were having. Thank you. Willie!

Paid $200–300Reasonable priceElectrical inspections
Grant10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Robert was very patient, friendly and professional. He was very informative on what our issue was and the best way to fix it. The cost was reasonable and we now have piece of mind knowing our home is safe from a potential electrical fire. Your family's safety is worth the cost of a professional

Paid $300–400Reasonable priceElectrical inspectionsElectrical wiring installationElectrical outlet & switch repair
Mr_ChewbaccaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Super fast response Brandon was awesome. We’ve been using them for quite a while and will continue to

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Kobie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Loy was awesome and an outstanding professional. Highly recommended.

Reasonable priceElectrical inspections
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very knowledgeable and professional! Resolved the issue “in a flash!”

Great priceElectrical inspectionsElectrical outlet & switch repair
Frank9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Eduardo and all the people at Milestone have done first rate work for us. I highly recommend them for both big projects and prevention maintenance. They are worth every penny.

Paid $700–800Reasonable priceElectrical inspectionsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Professionalism
Jon14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Phillip solved my problem without me having to spend a huge amount of money. He has a lot of experience

Electrical inspections
Janet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dustin was very knowledgeable and explain things to me very clearly. I would definitely use his services again.Very helpful.

Electrical inspections+ Responsiveness+ Punctuality+ Quality
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional, helpful and pleasant!

Paid $1,000+Not sureA/C preventive maintenanceService not listed+ Value

Show more electrical inspections reviews (261 more) →

Price

$305-34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Jobs customers hired them for

Compare with