Experts Reviews · Company report
Milestone Electric, A/C, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Milestone Electric, A/C, & Plumbing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milestone Electric, A/C, & Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 83% of plumbers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milestone Electric, A/C, & Plumbing is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.

Milestone Electric, A/C, & Plumbing for electrical panel replacement or upgrading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.310
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 310 Google reviews tagged “Electrical panel replacement or upgrading” · showing 20

Steve10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Gustavio Estrada was great - professional, informative and knowledgeable!

Electrical parts assemblyElectrical wiring installationElectrical panel replacement or upgrading+ Responsiveness+ Professionalism
MarciaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Thank you Thank you Thank you! I so want todo a video of the work you all have done, to emphasize the importance of making sure the Senior community (and everyone else) takes care of thier electrical boxes. The work you all do saves lives....LITERALLY!

Customer photo from Marcia's reviewCustomer photo from Marcia's reviewCustomer photo from Marcia's reviewCustomer photo from Marcia's review
Paid $1,000+Reasonable priceElectrical panel replacement or upgrading
Adrienne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Good communication. Knowledgeable. Good time management.

Electrical parts assemblyGround wire installationElectrical inspections+ Responsiveness+ Punctuality+ Professionalism
Mandie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…

A/C system maintenanceElectrical fixture installationElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
Abigail3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great job!

Electrical panel replacement or upgrading
James11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Provided pricing and schedule for the work on the same visit.

Paid $1,000+Reasonable priceElectrical wiring installationElectrical panel replacement or upgrading
Marggi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

In the last three days, I've had two technicians from Milestone come out to work on my Electric problem, both Julio and Scott were extremely professional, and explain things to me in a way that I could understand. I appreciate both of these gentlemen greatly. I will certainly call Milestone in the future for my Electric needs.

Electrical fuse changingElectrical panel replacement or upgradingElectrical outlet & switch repair
RonLocal Guide · 232 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Christian is a total pro. Outstanding service & so helpful with our electrical problem.

Reasonable priceElectrical fuse changingElectrical panel repairElectrical panel replacement or upgrading
Iris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I recently had an outstanding experience with the Milestone team, led by Shan Bullard and supported by Javier Aguilar and Darcy Thomas. They performed a critical electrical overhaul at my home, including the aluminum pigtail installation, breaker swap, and even replacing all switches, plugs, and GFCIs. As a highly…

Reasonable priceGeneral repairs+ Responsiveness+ Punctuality+ Quality
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional, helpful and pleasant!

Paid $1,000+Not sureA/C preventive maintenanceService not listed+ Value
BeckyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent job. Friendly and informative

Garbage disposal installationElectrical outlet & switch installationElectrical panel replacement or upgrading+ Responsiveness+ Value
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bryan was so great when he came to our home. He wasn’t pushing the services and let us make our own decisions. He left a very good impression on me and my wife. He was very knowledgeable and complimented on how nice our home was. We requested him to come back and do the work himself.

Paid $1,000+Reasonable priceElectrical panel replacement or upgrading
AnthonyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very Professional and Efficient Simply All Around Great Technician

Light fixture installationRepair HVACElectrical panel replacement or upgrading+ Responsiveness+ Quality+ Value
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our electrician did a great job! We had a big project that had to be completed quickly and professionally.

Paid $1,000+Great priceGround wire installationElectrical wiring installationElectrical outlet & switch relocation
CarlaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brandon is awesome! He educated us and found a couple of items that were not installed that are mandatory code items. He is very thorough, friendly, and knowledgeable. We will recommend Milestone Electric to our family and friends because of our experience with him.

Electrical panel repairElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Jeri13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Christian was very friendly and helpful and professional. It’s ALWAYS a pleasure working with Milestone 🤩

Electrical panel replacement or upgradingElectrical outlet & switch repair
Ebbie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thanks Nathan and Hayden! Professional and thorough!

Paid $1,000+Reasonable priceGround wire installationElectrical panel replacement or upgradingElectrical fixture installation
Debra14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional, honest, friendly quality work

Electrical panel replacement or upgrading
HaroldLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Michael O'Connor was kind, friendly, personable, compassionate and caring. He exemplified customer service and showed true concern for our issues as if they were his immediate responsibility. He is a person of good character and integrity. Nathan was our master electrician. He is competent, compassionate and…

Customer photo from Harold's reviewCustomer photo from Harold's reviewCustomer photo from Harold's reviewCustomer photo from Harold's review
Paid $1,000+Great priceGround wire installationElectrical fuse changingElectrical wiring installation
Regina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very pleased with Milestone’s service. Had them come out and install outdoor outlets and replace a few indoor switches. Techs were professional, knowledgable and thorough. Would highly recommend.

Electrical wiring installationInstallationElectrical outlet & switch relocation

Show more electrical panel replacement or upgrading reviews (290 more) →

Price

$305-34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Jobs customers hired them for

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