Experts Reviews · Company report
Milestone Electric, A/C, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Milestone Electric, A/C, & Plumbing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milestone Electric, A/C, & Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 83% of plumbers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milestone Electric, A/C, & Plumbing is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.

Milestone Electric, A/C, & Plumbing for electrical power restoration

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Jobs reviewedHow many Google reviews are tagged with this job.146
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical power restoration”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 146 Google reviews tagged “Electrical power restoration” · showing 20

Mandie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…

A/C system maintenanceElectrical fixture installationElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
Darryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great job! Mario Torres Jr, Thanks for sending me your best technician.

Customer photo from Darryl's review
Light fixture installationOutdoor lighting installationElectrical power restoration+ Responsiveness+ Punctuality+ Quality
DougLocal Guide · 823 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

UPDATE Aug 2025: Everything old can be new again when one upgrades their closet fluorescent light. After 27 years the contractor special light was not working. I had changed the blubs several times over the years but this time nothing worked. Checking on the internet showed that the ballast was shot and required…

Customer photo from Doug's review
Electrical power restoration+ Responsiveness+ Punctuality+ Quality
LeonorLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Replaced breaker and 3 of the smoke detectors. He was on time, very professionally. June 2025 Tre Stiefer. Today was maintenance of my air conditioner and heating. Very professional and courteous.

General repairsElectrical power restorationHVAC system maintenance+ Value
scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Peter replaced power wire from meter to mast and brought our grounding up to code. He worked diligently through lunch to enable us to restore power to our house asap. Very professional and courteous and explained everything thoroughly. Highly recommend and intend to ask for him in future.

Electrical power restoration+ Punctuality+ Quality+ Professionalism
Ivan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

All good

Electrical fuse changingGeneral repairsOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
GennaLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Scott Wagley was very knowledgeable, helpful & makes me feel safe!

HVAC duct & vent cleaningHeating system maintenanceInstallation
Kert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our electrician was Jon McGee. He was on time, very professional and seemed very knowledgeable about the problem. He worked diligently to get it fixed and did a great job. I would highly recommend him.

Electrical fixture installationGround wire installationElectrical power restoration+ Responsiveness+ Punctuality+ Professionalism
Joel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

As noted.

Electrical power restoration+ Responsiveness+ Punctuality+ Professionalism
LisaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wayne gave me the red carpet treatment. He explained everything in detail and went above and beyond what anyone could expect. Thank you so much Wayne! I am still holding out for your offer and immediately took your sound advice.

CleaningElectrical parts assemblyElectrical wiring repair+ Quality+ Value
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very knowledgeable people. Committed to customer satisfaction.

Electrical power restoration+ Professionalism
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We’ve been customers for 10 years. They are top notch. They’ve done tons of projects for us, and they are super professional, and efficient!

Electrical fuse changingFaucet installationRepair HVAC+ Responsiveness+ Quality+ Professionalism
MichaelLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Robert came to estimate the installation of a generator for our home. It was clear that he is very competent and cares about quality. Couldn’t have been more professional. I have and will continue to use and recommend Milestone. Thanks.

Electrical power restoration+ Punctuality+ Quality+ Professionalism
KimLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our main breaker went out on a holiday stormy weekend and they did a great job of getting someone out as soon as they could. The electrician arrived within 3 hours of calling the office and we are so thankful they got our power restored promptly. The electrician was skilled, friendly and courteous. It was a bit…

Electrical panel repairElectrical panel replacement or upgradingElectrical power restoration
SandraLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The technician checked out the storm damage and explained what can be done when a tree is removed from our property. He was very professional and kind.

Electrical panel replacement or upgradingElectrical power restoration+ Punctuality
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outstanding job!! After a lighting strike in the house had a few outlets and GFCI's go out along with a breaker. It required 9 new switches / plugs and replacement of wiring to each. Jacob was a total professional troubleshooting and performing the repair.

Electrical fixture installationElectrical wiring installationElectrical wiring repair+ Responsiveness+ Punctuality+ Quality
Dez1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and informative

Electrical fixture installationElectrical outlet & switch installationLight fixture repair+ Responsiveness+ Punctuality+ Professionalism
Christine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very clear explanation of problem and work need to correct. Highly recommend.

Electrical power restoration+ Responsiveness+ Quality+ Professionalism
Jamie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jared Fitzgearld and Kyle Moore were awesome!! They were here for 2 days and made sure I was completely satisfied with the job before they left. They explained all of my options and then went over everything they did before they left, making sure I didn’t have any other questions. Their work and customer service were awesome!

Electrical fuse changingElectrical inspectionsElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Molly13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I lost power at 5:30 pm on a Friday night. Justin came out and worked from 7pm until 4:25am to assess the problem and then get it fixed. With temps being over 100 all weekend long, I was I grateful that their priority was to get my power back up immediately.

Electrical wiring repairElectrical fuse changingGround wire installation+ Responsiveness+ Punctuality+ Professionalism

Show more electrical power restoration reviews (126 more) →

Price

$305-34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Jobs customers hired them for

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