Experts Reviews · Company report
Milestone Electric, A/C, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Milestone Electric, A/C, & Plumbing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milestone Electric, A/C, & Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 83% of plumbers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milestone Electric, A/C, & Plumbing is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.

Milestone Electric, A/C, & Plumbing for electrical power restoration

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.146
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical power restoration”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 146 Google reviews tagged “Electrical power restoration” · showing 40

Mandie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…

A/C system maintenanceElectrical fixture installationElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
Darryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great job! Mario Torres Jr, Thanks for sending me your best technician.

Customer photo from Darryl's review
Light fixture installationOutdoor lighting installationElectrical power restoration+ Responsiveness+ Punctuality+ Quality
DougLocal Guide · 823 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

UPDATE Aug 2025: Everything old can be new again when one upgrades their closet fluorescent light. After 27 years the contractor special light was not working. I had changed the blubs several times over the years but this time nothing worked. Checking on the internet showed that the ballast was shot and required…

Customer photo from Doug's review
Electrical power restoration+ Responsiveness+ Punctuality+ Quality
LeonorLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Replaced breaker and 3 of the smoke detectors. He was on time, very professionally. June 2025 Tre Stiefer. Today was maintenance of my air conditioner and heating. Very professional and courteous.

General repairsElectrical power restorationHVAC system maintenance+ Value
scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Peter replaced power wire from meter to mast and brought our grounding up to code. He worked diligently through lunch to enable us to restore power to our house asap. Very professional and courteous and explained everything thoroughly. Highly recommend and intend to ask for him in future.

Electrical power restoration+ Punctuality+ Quality+ Professionalism
Ivan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

All good

Electrical fuse changingGeneral repairsOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
GennaLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Scott Wagley was very knowledgeable, helpful & makes me feel safe!

HVAC duct & vent cleaningHeating system maintenanceInstallation
Kert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our electrician was Jon McGee. He was on time, very professional and seemed very knowledgeable about the problem. He worked diligently to get it fixed and did a great job. I would highly recommend him.

Electrical fixture installationGround wire installationElectrical power restoration+ Responsiveness+ Punctuality+ Professionalism
Joel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

As noted.

Electrical power restoration+ Responsiveness+ Punctuality+ Professionalism
LisaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wayne gave me the red carpet treatment. He explained everything in detail and went above and beyond what anyone could expect. Thank you so much Wayne! I am still holding out for your offer and immediately took your sound advice.

CleaningElectrical parts assemblyElectrical wiring repair+ Quality+ Value
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very knowledgeable people. Committed to customer satisfaction.

Electrical power restoration+ Professionalism
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We’ve been customers for 10 years. They are top notch. They’ve done tons of projects for us, and they are super professional, and efficient!

Electrical fuse changingFaucet installationRepair HVAC+ Responsiveness+ Quality+ Professionalism
MichaelLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Robert came to estimate the installation of a generator for our home. It was clear that he is very competent and cares about quality. Couldn’t have been more professional. I have and will continue to use and recommend Milestone. Thanks.

Electrical power restoration+ Punctuality+ Quality+ Professionalism
KimLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our main breaker went out on a holiday stormy weekend and they did a great job of getting someone out as soon as they could. The electrician arrived within 3 hours of calling the office and we are so thankful they got our power restored promptly. The electrician was skilled, friendly and courteous. It was a bit…

Electrical panel repairElectrical panel replacement or upgradingElectrical power restoration
SandraLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The technician checked out the storm damage and explained what can be done when a tree is removed from our property. He was very professional and kind.

Electrical panel replacement or upgradingElectrical power restoration+ Punctuality
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outstanding job!! After a lighting strike in the house had a few outlets and GFCI's go out along with a breaker. It required 9 new switches / plugs and replacement of wiring to each. Jacob was a total professional troubleshooting and performing the repair.

Electrical fixture installationElectrical wiring installationElectrical wiring repair+ Responsiveness+ Punctuality+ Quality
Dez1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and informative

Electrical fixture installationElectrical outlet & switch installationLight fixture repair+ Responsiveness+ Punctuality+ Professionalism
Christine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very clear explanation of problem and work need to correct. Highly recommend.

Electrical power restoration+ Responsiveness+ Quality+ Professionalism
Jamie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jared Fitzgearld and Kyle Moore were awesome!! They were here for 2 days and made sure I was completely satisfied with the job before they left. They explained all of my options and then went over everything they did before they left, making sure I didn’t have any other questions. Their work and customer service were awesome!

Electrical fuse changingElectrical inspectionsElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Molly13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I lost power at 5:30 pm on a Friday night. Justin came out and worked from 7pm until 4:25am to assess the problem and then get it fixed. With temps being over 100 all weekend long, I was I grateful that their priority was to get my power back up immediately.

Electrical wiring repairElectrical fuse changingGround wire installation+ Responsiveness+ Punctuality+ Professionalism
ZachLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service I received was amazing. My primary electrician, Caleb, was extremely knowledgeable and thorough. I just bought and moved into my house and Caleb did a full electrical inspection to make sure my house was good to go. He discovered a large amount of items that our inspector did not call out when buying the…

Electrical wiring installationElectrical outlet & switch relocationElectrical panel repair+ Responsiveness+ Quality+ Professionalism
TrulyBlessed2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joseph did a phenomenal job with our issues. Not only was he on time, but his friendly and kind demeanor was a fresh breath of air. He was dressed very clean, professional, and uniform very crisp. He was very informative and knowledgeable about any questions we had. And he finished much earlier than he originally…

Electrical wiring repairElectrical panel repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality
michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luis was friendly and informative. We spoke about the concerns and he diagnosed the issue. After completing his work he made sure to check the outlets and addressed some additional concerns and he was able to fix.

Electrical wiring repairElectrical fuse changingElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Freekorps5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Several of our kitchen electrical outlets suddenly became non-operational and my wife and i did not know why. Milestone, so fortunately sent Caleb and Josh the same day we called. They diagnosed the problem as relating to a GFCI switch that was old and worn out. Upon testing the effectiveness of the switch in…

Electrical outlet & switch repairElectrical power restoration
DavidLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I am very pleased with the service I received from Bailey with Milestone,he was respectfully kind and made sure I was comfortable with how he preformed his task in my home following Covid-19 guide lines.

Plumbing pipe repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality
JULIELocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tim was great! Powerful fan NOW in my kitchen. So excited that I have operable fan to help with the hear. Tim was very informative and made the installation a very easy process.

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
Melanie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent, hard worker, patient and professional!

Electrical fixture installationElectrical wiring installationElectrical inspections+ Responsiveness+ Punctuality+ Professionalism
MarnieLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Jay Thompson was honest, friendly and helpful. We will be calling on him in the future!

Electrical outlet & switch repairElectrical power restoration
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Obed was so knowledgeable and helpful. He was very thorough in his work. We really appreciate him coming out at 7 and staying until he could help solve the issues at our house

General repairsElectrical panel repairElectrical panel replacement or upgrading+ Punctuality
Henry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Emily did a great job and was patient with concerns

Electrical power restoration
A13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr. Holiday was great. He quickly diagnosed the issue and completed the work to my satisfaction.

Electrical power restoration
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Timely, courteous and professional

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steven Becker helped me out with multiple electrical projects around my house - installed a chandelier, upgraded and fixed some power outlets, changed out some breakers, installed a new grounding system, etc. Not only on time, efficient, and extremely professional but also a really great guy who took the time to get…

Ground wire installationLight fixture installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Please be aware- contacted Milestone due to a sudden loss of power in three rooms. They did arrive on time. After explaining what had occurred at my home the two electricians walked up the stairs, and simply verified what I had told them, that there was no power to switches and outlets. Then they asked to see my…

Electrical power restoration− Quality
KimberlyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very fast and courteous service! Our Ring doorbell was not being sufficient power. Issue was investigated, found, and fixed in less than hour. Thank you so much!

Electrical power restorationService not listed
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Mason Keels was friendly, fast, and very professional! Would gladly use him again when needed.

Heating system maintenanceElectrical power restoration
Charles6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prompt, friendly, informative, professional, cleaned up.

Electrical outlet & switch repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Maria-Dolores1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was very professionally done, arrived on time and helped restore my heating in a very cold day and very needed it. Thank you

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our electrician Roland went above and beyond to help us, truly! He helped us talk to the insurance company by explaining the what and whys. He took a giant weight off of our shoulders. He was the total opposite of what we were expecting, honestly. I’m glad I remembered the jingle and call Milestone Electric in my…

Electrical power restoration+ Punctuality+ Professionalism
ShirlLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service and went over the cost before repairs.

Light fixture repairElectrical outlet & switch repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality

Show more electrical power restoration reviews (106 more) →

Price

$305-34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Jobs customers hired them for

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