Experts Reviews · Company report
Milestone Electric, A/C, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Milestone Electric, A/C, & Plumbing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milestone Electric, A/C, & Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 83% of plumbers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milestone Electric, A/C, & Plumbing is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.

Milestone Electric, A/C, & Plumbing for faucet installation

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Jobs reviewedHow many Google reviews are tagged with this job.142
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$933
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 98
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 142 Google reviews tagged “Faucet installation” · showing 20

Pamela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★

Thank you for your prompt, professional and timely service.

Paid $600–800Reasonable pricePlumbing leak detectionFaucet installation
Shirley7 hours ago★★★★★

Pleasant, knowledgeable technician. Made repair in a timely and efficient manner.

Paid $400–600Reasonable priceFaucet installation
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★

I guess I expected them to clean up better—floor and sink top. He also made several small gouges in the sink. I realize the old faucet was difficult to remove, but I’m not sure he took care not to damage the sink. Also, the cabinet floor was wet. Why didn’t they take care to put down a plastic cloth or bucket to…

Paid $2,000+Reasonable priceFaucet installationService not listed
Louis13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Dylan was on time and quickly diagnosed and resolved the issue. Can ask for more than quick and cured!

Paid $2,000+Reasonable priceWater heater installationOutdoor plumbing system repairFaucet installation
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Jerry Williams did a great job! Thank you Jerry for fixing our 3 outdoor faucet leaks!

Paid $2,000+Reasonable priceHVAC system maintenanceFaucet installationElectrical outlet & switch repair
Carol11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Christian did a wonderful job helping us with the hot water heater. Very professional and very kind. He answered several questions for me. Thank you!!!

Light fixture repairFaucet repairFaucet installation+ Responsiveness+ Punctuality+ Quality
J12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Justin did an amazing professional job! Milestone is our go to service, always the best professional service and great reliable guaranteed service, I won't use any other service for my electrical, plumbing and HVAC needs! Great job Milestone 👏

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
byron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Service guy was great. The person that did the estimates was horrible.

Paid $2,000+OverpricedFaucet installationService not listed
Chet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesus Magana with Milestone did a great job and was pleasant to work with.

Faucet installation
cjrober3Local Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Milestone is first class. Easy to make appointments. They are always on time. Always. And professional. And polite. And respectful of your property. Yesterday they installed a brand new HVAC and complete ductwork replacement. it was a four man team: two focused on hardware and two focused on ductwork. They even…

Paid $2,000+Reasonable priceFaucet installationService not listed
TJ8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Water Heaters cranking at 110% Crisis Averted … Brian finally solved the problems !!!!

Water heater installationFaucet installation
Gregory5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

John McGee added a 220v line to a room off the garage. Very professional, great attitude and he seems to love his job and working with customers. I will have him back to run the electrical to power the ductless mini split that I’m putting into my shop.

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet installation+ Responsiveness+ Punctuality+ Quality
Barbara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jerry was very responsive to my concerns and provided solutions. He arrived within the stated timeline and completed the work in good time. He cleaned up before leaving and even put the items back under my sinks.

Faucet installationToilet repairWater heater repair+ Quality+ Professionalism
MajorLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional and thorough. I really appreciate his expertise.

Plumbing leak detectionFaucet installation
Mandie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…

A/C system maintenanceElectrical fixture installationElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
E5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jake was amazing! Knowledgeable, Caring, Patient and Kind! He took the time to explain everything (…and some things over and over until I could finally get it, right 😊!).

Paid $1,000+Faucet repairWater heater repairFaucet installation
Ted4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Daniel was awesome. Did a amazing job.

Paid $1–100Great priceFaucet installation
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ricky Cervantes was beyond excellent! He listened, gave me multiple options, provided detailed explanations, provided master service in a timely manner. Beyond that Ricky was compassionate and understanding to my unique circumstances, and my "vintage" plumbing. Thank you Ricky!

Great pricePlumbing leak detectionFaucet installation
Gil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

He was quick, efficient and thorough with what he was working on. It was great that he answered questions and double checked everything when the work was complete.

Paid $300–400Reasonable priceFaucet installation
Commander7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Manny installed two outdoor faucets for me and did an excellent job. He showed up on time, worked efficiently, and everything was installed cleanly and professionally. The lines are solid, no leaks, and the finish looks great. It’s hard to find tradespeople who take pride in their work — Manny clearly does. I’d…

Paid $400–500Reasonable priceOutdoor plumbing system repairFaucet installation

Show more faucet installation reviews (122 more) →

Price

$305-34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Jobs customers hired them for

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