How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for faucet installation
Clear ✕All 142 Google reviews tagged “Faucet installation” · showing 20
Thank you for your prompt, professional and timely service.
Pleasant, knowledgeable technician. Made repair in a timely and efficient manner.
I guess I expected them to clean up better—floor and sink top. He also made several small gouges in the sink. I realize the old faucet was difficult to remove, but I’m not sure he took care not to damage the sink. Also, the cabinet floor was wet. Why didn’t they take care to put down a plastic cloth or bucket to…
Dylan was on time and quickly diagnosed and resolved the issue. Can ask for more than quick and cured!
Jerry Williams did a great job! Thank you Jerry for fixing our 3 outdoor faucet leaks!
Christian did a wonderful job helping us with the hot water heater. Very professional and very kind. He answered several questions for me. Thank you!!!
Justin did an amazing professional job! Milestone is our go to service, always the best professional service and great reliable guaranteed service, I won't use any other service for my electrical, plumbing and HVAC needs! Great job Milestone 👏
Service guy was great. The person that did the estimates was horrible.
Jesus Magana with Milestone did a great job and was pleasant to work with.
Milestone is first class. Easy to make appointments. They are always on time. Always. And professional. And polite. And respectful of your property. Yesterday they installed a brand new HVAC and complete ductwork replacement. it was a four man team: two focused on hardware and two focused on ductwork. They even…
Water Heaters cranking at 110% Crisis Averted … Brian finally solved the problems !!!!
John McGee added a 220v line to a room off the garage. Very professional, great attitude and he seems to love his job and working with customers. I will have him back to run the electrical to power the ductless mini split that I’m putting into my shop.
Jerry was very responsive to my concerns and provided solutions. He arrived within the stated timeline and completed the work in good time. He cleaned up before leaving and even put the items back under my sinks.
Very professional and thorough. I really appreciate his expertise.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Jake was amazing! Knowledgeable, Caring, Patient and Kind! He took the time to explain everything (…and some things over and over until I could finally get it, right 😊!).
Daniel was awesome. Did a amazing job.
Ricky Cervantes was beyond excellent! He listened, gave me multiple options, provided detailed explanations, provided master service in a timely manner. Beyond that Ricky was compassionate and understanding to my unique circumstances, and my "vintage" plumbing. Thank you Ricky!
He was quick, efficient and thorough with what he was working on. It was great that he answered questions and double checked everything when the work was complete.
Manny installed two outdoor faucets for me and did an excellent job. He showed up on time, worked efficiently, and everything was installed cleanly and professionally. The lines are solid, no leaks, and the finish looks great. It’s hard to find tradespeople who take pride in their work — Manny clearly does. I’d…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |