Experts Reviews · Company report
Milestone Electric, A/C, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Milestone Electric, A/C, & Plumbing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milestone Electric, A/C, & Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 83% of plumbers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milestone Electric, A/C, & Plumbing is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.

Milestone Electric, A/C, & Plumbing for faucet repair

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Jobs reviewedHow many Google reviews are tagged with this job.239
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$606
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 108
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 239 Google reviews tagged “Faucet repair” · showing 20

Dan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Brian took 5 minutes to repair !!!

Paid $1–200Reasonable priceFaucet repair
VAW9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Excellent service. They worked in the rain to get the job done.

Faucet repair
Carol11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Christian did a wonderful job helping us with the hot water heater. Very professional and very kind. He answered several questions for me. Thank you!!!

Light fixture repairFaucet repairFaucet installation+ Responsiveness+ Punctuality+ Quality
J12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Justin did an amazing professional job! Milestone is our go to service, always the best professional service and great reliable guaranteed service, I won't use any other service for my electrical, plumbing and HVAC needs! Great job Milestone 👏

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Diana12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Edgar with Milestone provided excellent service from start to finish. Although the appointment had to be rescheduled and he needed to leave to pick up additional parts, he showed genuine care and concern about getting the issue fully resolved. I really appreciated his persistence, communication, and willingness to…

Paid $400–600Reasonable priceFaucet repair
Stephen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We request a service call every summer and winter to check the status of our heating and air conditioning equipment. The service provided on our 2 air conditioning system was all inclusive including filters, equipment, drainage and efficiency. A few issues were discovered and recommendations made. We were…

Paid $400–600Great priceFaucet repairService not listed
BenjaminLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Francisco Hernandez was cool, courteous, and professional, and very trustworthy. Great experience. Same with recent experience with Gary Strange. Great guy, very reliable and knowledgeable. As always, had another experience with Ivan. Top knotch

HVAC system maintenanceA/C system maintenanceFaucet repair+ Responsiveness+ Punctuality+ Quality
Veronica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Loved Cooper, super nice, very knowledgeable and quick!!! Great customer service

Paid $200–400Reasonable priceDrain cleaningFaucet repair
RichLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Cristian came and fixed the issue quickly and did a good job. Showed us what the problem was and got it done. Super friendly guy and very knowledgeable. Thanks a lot

Paid $100–200Reasonable priceFaucet repair+ Quality+ Professionalism
A18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and the work was explained to me and done in a timely manner

Paid $600–800Reasonable priceToilet repairDrain cleaningFaucet repair
Brenna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Doug was awesome! Kind, knowledgeable and easy to understand. He fixed the issue quickly.

Faucet repair
Eugene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kody was great. Personable, efficient, presented me with all my options and completed the job well. Hope he is still around the next time I have plumbing issues.

Paid $400–600Reasonable priceFaucet repair
Alfred10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional great job thanks.

Faucet repairOutdoor plumbing system repair
Darrell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler was professional throughout the repair process, provided three options to correct the issue, and quickly completed the repair in spite of having to compete for work space, due to another repair job being done within feet of the working location. I will request that Tyler is the technician I’d like to come out…

Paid $200–400Not sureFaucet repair
KorwiinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Good service.

Paid $1,000+Faucet repair
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alex and Doug did an amazing job fixing the leak on the master garden tub-faucet! I would recommend them to anyone needing plumbing work! They even were able to save me some money on the job versus the initial quote, very much appreciated!!!!

Paid $400–600Reasonable priceFaucet repair
JPLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Izaiah with Milestone did a good job as usual, it was timely, thorough, professional and informative.

Paid $100–200Great priceFaucet repair
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Joshua Johnson came to our house to fix a leaking kitchen faucet. He explained everything, checked for all leaks, including under the sink, and repaired the faucet.

Paid $100–200Great pricePlumbing pipe repair
Skye8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chad was extremely efficient and skillful. I work from home so appreciated that Milestone gave sufficient heads up and allowed tracking once a professional was assigned to our job so that we could plan accordingly. Five star service!

Paid $400–500Great pricePlumbing leak detectionFaucet repair
Heather9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cody was on time, professional, polite, and got the job done so well!

Reasonable priceToilet repairFaucet repairShower repair

Show more faucet repair reviews (219 more) →

Price

$305-34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

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