How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for faucet repair
Clear ✕All 239 Google reviews tagged “Faucet repair” · showing 80
Brian took 5 minutes to repair !!!
Excellent service. They worked in the rain to get the job done.
Christian did a wonderful job helping us with the hot water heater. Very professional and very kind. He answered several questions for me. Thank you!!!
Justin did an amazing professional job! Milestone is our go to service, always the best professional service and great reliable guaranteed service, I won't use any other service for my electrical, plumbing and HVAC needs! Great job Milestone 👏
Edgar with Milestone provided excellent service from start to finish. Although the appointment had to be rescheduled and he needed to leave to pick up additional parts, he showed genuine care and concern about getting the issue fully resolved. I really appreciated his persistence, communication, and willingness to…
We request a service call every summer and winter to check the status of our heating and air conditioning equipment. The service provided on our 2 air conditioning system was all inclusive including filters, equipment, drainage and efficiency. A few issues were discovered and recommendations made. We were…
Francisco Hernandez was cool, courteous, and professional, and very trustworthy. Great experience. Same with recent experience with Gary Strange. Great guy, very reliable and knowledgeable. As always, had another experience with Ivan. Top knotch
Loved Cooper, super nice, very knowledgeable and quick!!! Great customer service
Cristian came and fixed the issue quickly and did a good job. Showed us what the problem was and got it done. Super friendly guy and very knowledgeable. Thanks a lot
Very professional and the work was explained to me and done in a timely manner
Doug was awesome! Kind, knowledgeable and easy to understand. He fixed the issue quickly.
Kody was great. Personable, efficient, presented me with all my options and completed the job well. Hope he is still around the next time I have plumbing issues.
Very professional great job thanks.
Tyler was professional throughout the repair process, provided three options to correct the issue, and quickly completed the repair in spite of having to compete for work space, due to another repair job being done within feet of the working location. I will request that Tyler is the technician I’d like to come out…
Good service.
Alex and Doug did an amazing job fixing the leak on the master garden tub-faucet! I would recommend them to anyone needing plumbing work! They even were able to save me some money on the job versus the initial quote, very much appreciated!!!!
Izaiah with Milestone did a good job as usual, it was timely, thorough, professional and informative.
Joshua Johnson came to our house to fix a leaking kitchen faucet. He explained everything, checked for all leaks, including under the sink, and repaired the faucet.
Chad was extremely efficient and skillful. I work from home so appreciated that Milestone gave sufficient heads up and allowed tracking once a professional was assigned to our job so that we could plan accordingly. Five star service!
Cody was on time, professional, polite, and got the job done so well!
John did a great job working on two difficult plumbing issues on my 75 year old house. He was on time and pleasant to work with. I recommend him to anyone.
Chase was timely, knowledgeable, and professional. Thank you!
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Jake was amazing! Knowledgeable, Caring, Patient and Kind! He took the time to explain everything (…and some things over and over until I could finally get it, right 😊!).
Dayton replaced two faucets in my home. He was so professional, nice, and a pleasure to have working in my home.
Very professional and courteous. We are happy with the work of Milestone.
I had the kitchen sink faucet leak repaired. The technician did a very good job with replacing the new products, also very knowledgeable of his job and the questions that I asked of him. I am very pleased with the work that was done.
Kody did an amazing job. Explained everything in details and was very patient with all my questions. Recommend this company!
Great work! Dewayne was efficient and friendly. Great advice on how to maintain my faucet in the future. Talked me through warranties with the faucet company also. Highly recommend!
Excellent service and very fast! Definitely recommend!
Very polite young gentlemen and did a remarkable job!! Very professional and fast!!
It was a tough job in the pipes were corroded, but he did a good job fixing it
Our service technician, Christian did a great job for us! He was friendly, professional and was able to fix our problem in a timely manner.
Very friendly and knowledgable. Fixes the issue in 5 minutes.
Jake was probably the best technician I’ve ever had help me out. Very knowledgeable of plumbing and worked through pricing quickly and with good explanations. Took care of my problems. Will definitely call him again when I have a need! Very professional young man!
I can’t recommend them enough!! Went out of their way to fix the problem. Great service
Had a great quick fix today by Billy H/ easy and knowledgeable professional!
I don’t often leave reviews, but I had to recognize Tyler W. for his exceptional service. From the moment he arrived, his professionalism, knowledge, and genuine desire to take care of my needs were obvious. Tyler didn’t treat this like “just another job,” and that made all the difference. Thank you for going above and beyond!
Daniel Tucker from Milestone came out to check a leaky tub spout in our home and provided excellent service! He worked quickly and efficiently, but still took the time to explain the diagnostic report and breakdown the repairs he did. Will definitely call Milestone again for any future plumbing issues.
Very timely. Easy to book appointment. Technician was early.
Go local if you can! Nothing wrong with the service but everything wrong with the price.They were quick to try and sell me on a membership over the phone and even in the quote. Personally not a team I want to work with.
Milestone (Dewayne) was awesome. he thoroughly explained all the ins and outs of the job and gave a written copy too. I am very happy with their services!
They always send very professional and friendly technicians
My technician, Daniel Tucker, was professional, fast, and got all my issues taken care of. I will return for future plumbing or HVAC issues.
Very Good service from helpful technician.
Nice, professional, thoughtful , knowledgeable.
Chase was great and professional. We are satisfied and would recommend to others seeking quality results.
My experience with Milestone Plumbing was great. Randall is a great plumber, and he explained everything to me regarding my home. He was very detailed and answered all questions. I will be using it again and requesting Randall T.
Plumber was very thorough in checking all possible areas for leaks in fixing our bathtub. After fixing our main leak issue, he double-checked his work and we both saw another leak that wasn't part of the main issue...and no, he did not create the issue. I was over his shoulder the entire time. Price seemed a bit…
The service was excellent! Loved his introduction and politeness!
Joshua is a great person and even better as a professional. He completed the job very quickly and answered all my questions. I highly recommend him and the company he work for.
Zachariah did a great job repairing my outdoor faucet. He was professional, capable, and efficient.
Trevor was incredibly kind, prompt, professional and thorough. He handled our plumbing issue with ease. Highly recommend him!
Professional and exceptional plumbing service by Jesus Magana
Thorough, courteous, informative, kind to my pet - can’t beat that!
Jonathan Almanza did an a very professional job checking my toilets, water heater, and the leak in my Master bathroom. He explained everything in an understandable way. Very pleased with his service.
We have been struggling with a fixture flow issue for months and Milestone was able to quickly diagnose the problem and fix in no time. Incredibly professional and knowledgeable.
On time, Quick and professional fix
Best experience with a plumber ever! Thoroughly explained things in a way that I could understand allowing me to make a good decision as to repairs. So respectful and professional!
Steve Pound was Great! Amazing knowledge and work ethic. Couldn't ask for a better Representative. 10 out of 10 personally, but Google only let's me give 5 stars.
Great and efficient work!
Saw did a great job. He was on time and very courteous and explained everything in great detail that needed to be done. Would definitely want him back for service at my house.
Travon represented his company very well. We were impressed with his interest in our problem and how he could best provide the best solution. By far Trayvon did better than any previous competitor's representative. We are very happy today.
Matthew was very prompt, friendly, and professional. We had two outdoor faucets that needed repair, and he got right to business. Both required removing some brick, and he did that as well as replacing the brick afterwards. He did a beautiful job and everything is great...he left the faucets and bricks in…
Great service and installation of our new kitchen sink .... 🙏🏼 Dewyane was so nice and explained all that was necessary to get us fixed up and ready to go. We always get great service and support. Milestone is our go to company for all our home improvement projects and repairs.
Very knowledgeable and polite.
Very professional explained every thing cleaned up their will use him again.
Per job done.
I have always been impressed with the service that Milestone has given me over the years Eric was very knowledgable and educating to me with regard to what I needed.
Rep Michael was very professinal and polite. He is very knowledgable of not only the service available, but also the product and all the options. I was very pkeased and informed.
Great job, no complaints & answered questions.
Mr Perez was here early this morning to get one of our heaters working. He had to make a special trip for special parts and my house is warm again!
Great job! Professional and very knowledgeable. Thorough and efficient! He was great. And he put up with my barking puppy!
Kody from Milestone plumbing was very professional and fixed the problem right away! He was very friendly and I enjoyed working with him. Highly recommended Milestone!
Melvin was amazing! Knowledgeable and efficient, he even ran out to get the parts I didn’t know I needed and returned promptly to install them.
Esai was very professional and explained things to us in an informative way. He was very thorough with his job.
Excellent work done by Matt. He diagnosed it in minutes and fixed it.
Matthew was on time and went right to work correcting our outside faucet. He was well dressed, friendly, very personable and knowledgeable about plumbing. He repaired our problem after other plumbers had told us it would take much more significant work to correct. He also made the repair so that the faucet…
On time, polite and professional
I had leaky outside faucets and Milestone/Dewayne came out- assessed the problem and was very professional and knowledgeable . He was also very careful on doing the work on my home and could answer any questions i had - without the sales pitch syndrome and price was reasonable. I would definitely call them for future issues.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
