How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for faucet repair
Clear ✕All 239 Google reviews tagged “Faucet repair” · showing 180
Brian took 5 minutes to repair !!!
Excellent service. They worked in the rain to get the job done.
Christian did a wonderful job helping us with the hot water heater. Very professional and very kind. He answered several questions for me. Thank you!!!
Justin did an amazing professional job! Milestone is our go to service, always the best professional service and great reliable guaranteed service, I won't use any other service for my electrical, plumbing and HVAC needs! Great job Milestone 👏
Edgar with Milestone provided excellent service from start to finish. Although the appointment had to be rescheduled and he needed to leave to pick up additional parts, he showed genuine care and concern about getting the issue fully resolved. I really appreciated his persistence, communication, and willingness to…
We request a service call every summer and winter to check the status of our heating and air conditioning equipment. The service provided on our 2 air conditioning system was all inclusive including filters, equipment, drainage and efficiency. A few issues were discovered and recommendations made. We were…
Francisco Hernandez was cool, courteous, and professional, and very trustworthy. Great experience. Same with recent experience with Gary Strange. Great guy, very reliable and knowledgeable. As always, had another experience with Ivan. Top knotch
Loved Cooper, super nice, very knowledgeable and quick!!! Great customer service
Cristian came and fixed the issue quickly and did a good job. Showed us what the problem was and got it done. Super friendly guy and very knowledgeable. Thanks a lot
Very professional and the work was explained to me and done in a timely manner
Doug was awesome! Kind, knowledgeable and easy to understand. He fixed the issue quickly.
Kody was great. Personable, efficient, presented me with all my options and completed the job well. Hope he is still around the next time I have plumbing issues.
Very professional great job thanks.
Tyler was professional throughout the repair process, provided three options to correct the issue, and quickly completed the repair in spite of having to compete for work space, due to another repair job being done within feet of the working location. I will request that Tyler is the technician I’d like to come out…
Good service.
Alex and Doug did an amazing job fixing the leak on the master garden tub-faucet! I would recommend them to anyone needing plumbing work! They even were able to save me some money on the job versus the initial quote, very much appreciated!!!!
Izaiah with Milestone did a good job as usual, it was timely, thorough, professional and informative.
Joshua Johnson came to our house to fix a leaking kitchen faucet. He explained everything, checked for all leaks, including under the sink, and repaired the faucet.
Chad was extremely efficient and skillful. I work from home so appreciated that Milestone gave sufficient heads up and allowed tracking once a professional was assigned to our job so that we could plan accordingly. Five star service!
Cody was on time, professional, polite, and got the job done so well!
John did a great job working on two difficult plumbing issues on my 75 year old house. He was on time and pleasant to work with. I recommend him to anyone.
Chase was timely, knowledgeable, and professional. Thank you!
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Jake was amazing! Knowledgeable, Caring, Patient and Kind! He took the time to explain everything (…and some things over and over until I could finally get it, right 😊!).
Dayton replaced two faucets in my home. He was so professional, nice, and a pleasure to have working in my home.
Very professional and courteous. We are happy with the work of Milestone.
I had the kitchen sink faucet leak repaired. The technician did a very good job with replacing the new products, also very knowledgeable of his job and the questions that I asked of him. I am very pleased with the work that was done.
Kody did an amazing job. Explained everything in details and was very patient with all my questions. Recommend this company!
Great work! Dewayne was efficient and friendly. Great advice on how to maintain my faucet in the future. Talked me through warranties with the faucet company also. Highly recommend!
Excellent service and very fast! Definitely recommend!
Very polite young gentlemen and did a remarkable job!! Very professional and fast!!
It was a tough job in the pipes were corroded, but he did a good job fixing it
Our service technician, Christian did a great job for us! He was friendly, professional and was able to fix our problem in a timely manner.
Very friendly and knowledgable. Fixes the issue in 5 minutes.
Jake was probably the best technician I’ve ever had help me out. Very knowledgeable of plumbing and worked through pricing quickly and with good explanations. Took care of my problems. Will definitely call him again when I have a need! Very professional young man!
I can’t recommend them enough!! Went out of their way to fix the problem. Great service
Had a great quick fix today by Billy H/ easy and knowledgeable professional!
I don’t often leave reviews, but I had to recognize Tyler W. for his exceptional service. From the moment he arrived, his professionalism, knowledge, and genuine desire to take care of my needs were obvious. Tyler didn’t treat this like “just another job,” and that made all the difference. Thank you for going above and beyond!
Daniel Tucker from Milestone came out to check a leaky tub spout in our home and provided excellent service! He worked quickly and efficiently, but still took the time to explain the diagnostic report and breakdown the repairs he did. Will definitely call Milestone again for any future plumbing issues.
Very timely. Easy to book appointment. Technician was early.
Go local if you can! Nothing wrong with the service but everything wrong with the price.They were quick to try and sell me on a membership over the phone and even in the quote. Personally not a team I want to work with.
Milestone (Dewayne) was awesome. he thoroughly explained all the ins and outs of the job and gave a written copy too. I am very happy with their services!
They always send very professional and friendly technicians
My technician, Daniel Tucker, was professional, fast, and got all my issues taken care of. I will return for future plumbing or HVAC issues.
Very Good service from helpful technician.
Nice, professional, thoughtful , knowledgeable.
Chase was great and professional. We are satisfied and would recommend to others seeking quality results.
My experience with Milestone Plumbing was great. Randall is a great plumber, and he explained everything to me regarding my home. He was very detailed and answered all questions. I will be using it again and requesting Randall T.
Plumber was very thorough in checking all possible areas for leaks in fixing our bathtub. After fixing our main leak issue, he double-checked his work and we both saw another leak that wasn't part of the main issue...and no, he did not create the issue. I was over his shoulder the entire time. Price seemed a bit…
The service was excellent! Loved his introduction and politeness!
Joshua is a great person and even better as a professional. He completed the job very quickly and answered all my questions. I highly recommend him and the company he work for.
Zachariah did a great job repairing my outdoor faucet. He was professional, capable, and efficient.
Trevor was incredibly kind, prompt, professional and thorough. He handled our plumbing issue with ease. Highly recommend him!
Professional and exceptional plumbing service by Jesus Magana
Thorough, courteous, informative, kind to my pet - can’t beat that!
Jonathan Almanza did an a very professional job checking my toilets, water heater, and the leak in my Master bathroom. He explained everything in an understandable way. Very pleased with his service.
We have been struggling with a fixture flow issue for months and Milestone was able to quickly diagnose the problem and fix in no time. Incredibly professional and knowledgeable.
On time, Quick and professional fix
Best experience with a plumber ever! Thoroughly explained things in a way that I could understand allowing me to make a good decision as to repairs. So respectful and professional!
Steve Pound was Great! Amazing knowledge and work ethic. Couldn't ask for a better Representative. 10 out of 10 personally, but Google only let's me give 5 stars.
Great and efficient work!
Saw did a great job. He was on time and very courteous and explained everything in great detail that needed to be done. Would definitely want him back for service at my house.
Travon represented his company very well. We were impressed with his interest in our problem and how he could best provide the best solution. By far Trayvon did better than any previous competitor's representative. We are very happy today.
Matthew was very prompt, friendly, and professional. We had two outdoor faucets that needed repair, and he got right to business. Both required removing some brick, and he did that as well as replacing the brick afterwards. He did a beautiful job and everything is great...he left the faucets and bricks in…
Great service and installation of our new kitchen sink .... 🙏🏼 Dewyane was so nice and explained all that was necessary to get us fixed up and ready to go. We always get great service and support. Milestone is our go to company for all our home improvement projects and repairs.
Very knowledgeable and polite.
Very professional explained every thing cleaned up their will use him again.
Per job done.
I have always been impressed with the service that Milestone has given me over the years Eric was very knowledgable and educating to me with regard to what I needed.
Rep Michael was very professinal and polite. He is very knowledgable of not only the service available, but also the product and all the options. I was very pkeased and informed.
Great job, no complaints & answered questions.
Mr Perez was here early this morning to get one of our heaters working. He had to make a special trip for special parts and my house is warm again!
Great job! Professional and very knowledgeable. Thorough and efficient! He was great. And he put up with my barking puppy!
Kody from Milestone plumbing was very professional and fixed the problem right away! He was very friendly and I enjoyed working with him. Highly recommended Milestone!
Melvin was amazing! Knowledgeable and efficient, he even ran out to get the parts I didn’t know I needed and returned promptly to install them.
Esai was very professional and explained things to us in an informative way. He was very thorough with his job.
Excellent work done by Matt. He diagnosed it in minutes and fixed it.
Matthew was on time and went right to work correcting our outside faucet. He was well dressed, friendly, very personable and knowledgeable about plumbing. He repaired our problem after other plumbers had told us it would take much more significant work to correct. He also made the repair so that the faucet…
On time, polite and professional
I had leaky outside faucets and Milestone/Dewayne came out- assessed the problem and was very professional and knowledgeable . He was also very careful on doing the work on my home and could answer any questions i had - without the sales pitch syndrome and price was reasonable. I would definitely call them for future issues.
Hunter Morgan responded to our call for replacing an outdoor water faucet and was able to repair the problem. Very nice young man. I will request Hunter for any future plumbing requirements.
We got our AC fan motor and our faucet water flow fixed with Milestone and we had a good experience with them. The technician Tails for AC repair and Cristian Hernandez for plumbing were very professional and did good quality work.
Very pleased. Repairs explained in detail before and after the work was done. Professional and friendly. I was also impressed with the apprentice. Will definitely use them again.
Dewayne was fantastic! On time, honest, and loved my dogs. He was able to stop the faucet leak that I had. Milestone even gave me a call and was able to send someone out earlier than expected! Very happy and will be using them next time I need service.
Great job , thank you, extremely satisfied
Milestone’s technician Matthew and David arrived at our house on time fully explained process checked out outside faucets for leaks estimate created fair price, corrected 3 faucets leaking in short time. Appreciated his expertise with our system. Thanks for the great service.
Led did a wonderful job and solved a very bad plumbing disaster into an excellent solution! I will never call anyone but Milestone for my plumbing needs. 100%
Needed new faucet on outside.
The 24/7 call-in agents were very responsive and professional, even when I had to call them at 11pm. The technician, Nathan M., was punctual, very friendly and polite, and he did a great job fixing the broken shower valve I had.
We have had numerous services preformed over the years and we have total confidence in the work being done and and knowing it is being done with the best workmanship and materials available. Johnathan Hebert was the latest of the Milestone family to pay us a visit and he was awesome. Jonathan listened to our…
Trevor was awesome he took the time to go through everything in the house with us and provide us with the best solution. Our use mile stone for all our needs
Very prompt and professional
Juan was very professional and helped me fix outdoor spigot.
The tech was prompt, efficient and thorough! Top qualify!
Fast, efficient, professional and great quality work and products
We had both a leak near the city meter & from under the sink facet. Both bits of work were completed and his conversation also convinced me to join the Milestone Membership for $20/mth. It's like an HSA for your house.
Professional and knowledgeable
Austin was great - very professional, offered multiple options and was on time and very thorough.
Milestone is the best. We use them all the time for our needs! Great service and great people! They all do a great job. Wes and Josh were awesome today, but someone at Milestone has done virtually every kind of work here that is offered. We use them always.
Had a problem an outside faucet which was fixed and replaced..
We used Milestone to come to our house to repair 5 plumbing issues that our home had. We wanted the parts to old toilets to be replaced so they would stop leaking, we wanted the faucet in the back yard to have a release valve added to bring it up to code for the city of Frisco, and we wanted the water filtration…
Corey was very polite and informative. He knew what he was doing and finished in record time. Thank you Corey you’re an asset to Milestone
Good
Prompt in an emergency! Perfect hole dug and filled! So much careful time and attention!
I've used Milestone for electric, HVAC, and plumbing. They replaced my main breaker and central HVAC, which both passed inspection without any issues. They respond quickly, do great work and are always very professional.
He was exceptionally knowledgeable, understanding and willing to listen for understanding to all my questions. He went above and beyond!! He needs a raise, a big one!!
Juan did a great job, he was professional, friendly and on time. I felt he was conscious of what was needed to be done and did not over sell. I will definitely be using Milestone again based on this experience.
Milestone goes the extra mile to make customers happy. Rick even cleaned the ice off our front steps to keep everyone safe.
Awesome Service Very Professional And Personable
Excellent
Saniel was a great today! Always enjoy Milestone technicians. I have come to expect honest, professional, and good quality service and Daniel did not disappoint.
Great experience. Got the job done and was very professional throughout. Would recommend to others
During the Christmas freeze, we had an outdoor faucet freeze and crack. Milestone was able to replace it as well as the other outdoor faucet. As we have come to expect from Milestone personnel, Rocky was personable, experienced, and did an excellent job.
James was so polite and professional. I asked him questions and he was extremely knowledgeable and explained in detail (which I absolutely loved!) He fixed our broken faucet in minutes and told us the "life" of the parts. Would use them again!
Corey did outstanding! There is no way I would choose any other that Milestone for any of my repairs! They are professional, courteous, punctual, meticulous, and exacting with their repairs.. Corey especially! Thank you, Corey, for helping us with our washing machine plumbing!
Brain did a great job. Now I have a peace of mind. He visited right away and fixed an unexpected problem on my shower set. He replaced the cartridge and now my family is back to normal life.
Very respectful and professional personal Appearance in my opinion was military level Explanation of repairs required was communicated very well
Great job. fair to deal with.
Chris Marshall came to provide maintenance service on my plumbing throughout my home. Chris and another gentleman were both polite and respectful. They gave me a run down of everything they’d plan to service before doing it. When complete, they sat me down and Chris explained everything he serviced. He broke down…
Corey was very friendly, kind, professional and extremely knowledgeable. Best plumber I ever had. He answered all my questions and explained his service. I definitely would want him every time.
Chris Marshall with Milestone was great. Very professional and provide multiple options for my repair. Milestone prices will always be on the higher side but you get great service to go along with them.
Very professional same day service for a leaking spigot. They explained the repair needed and finished quickly. I’ll definitely use them again.
Great service, professional and fast
Corey Walker installed a great new water filtration unit to my facet that in place of the one previously installed by another plumber at Milestone which was designed for an outside refrigerator. He installed the drinking water spout that I had originally ordered at no cost to me. He helped me avoid going through…
Brandon showed up on time and was very professional. He explained everything that needed to be done. Thank goodness he was able to repair the outside faucet without removing bricks and drywall. And the price was a little bit less then discussed and the repair was done in no time. Great work!
Very nice and professional
Very knowledgeable and extremely professional. Courteous and respectful. Thorough and reasonable. Excellent customer experience.
I called to get an HVAC tech out for a quote on 2 thermostat installs. Got a plumber out as well since I'm in the market for new toilets. Punctuality? Amazing. Before giving us the quote on the toilets, the plumber inspected the drains and fixed a few that were leaking right then and there. Definitely paid more than…
On time. Outstanding service. Fixed problem quickly. Very respectful and knowledgeable. Pleasure to have his assistance.
First I tried their electricians. Phenomenally professional crew. They had to come back (which they didn’t charge for) to swap out one more plug that was throwing off their other work. They were so great I just used their plumbing service too. They were just as professional and polite.. where have these people been…
Willy is AMAZING! Milestone has helped me out of some really bad plumbing situations.
Very polite, on time and got the job done well.
Dillon and Brandon arrived today to help us fix our broken shower and toilet plumbing. We laughed because both our boys have very similar names to theirs and really appreciated the great rapport they built with us when they arrived. They also helped us understand everything that was causing the plumbing issues we…
Leaking outdoor faucet. Excellent service, skilled, professional, courteous, on time. Thanks
We had an emergency issue with a water leak on a Sunday evening, and we called Milestone. They sent our technician out, arriving about 10pm. He finished about 10:45 and cleaned up. Our tech was wonderful!! Milestone is amazing! We use them for everything!
Dewayne did an excellent job
Jonathan Govea was amazing! He was very quick, on time, provided me with all possible options for resolution. I would definitely hire them back if service was every needed. I had a great experience!
Prompt, reliable and professional.
Wow!!! I had an amazing experience this morning. I needed both an electrician and a plumber. I was sent the most knowledgeable, friendly and super respectful professionals, Justin Monte, Matthew Koefer & Mel. All expectations I was given from beginning to end where on point & no surprises. I was able to finally…
UPDATED REVIEW AS OF MARCH 30 2021 Installed Cieling Fans, Lighting, Repaired and Replaced Electric plugs and wires Colt Cash: Plumbing, installed new faucet “I wanted to update this review, because I have had the pleasure of finally doing business with Milestone Electric and Plumbing, and also enteracting over…
Good
They call/ text ahead of time, as well as, send photo of technician. However, did not indicate in any way that a second person/trainee would be joining the technician. I was not pleased with that. Everything else I would recommend Milestone. A little pricey.
He did a very good job to install solenoid assembly on our touch faucet
This was out first time using Milestone. David and Alex arrived on time and were very professional as they explained the service package while they diagnosed our leaky tub spout. What I was most impressed with was their commitment that when they left the problem would be resolved - whatever it takes. They stood…
The technician resolved the issue we had with two faucets in one of the bathrooms. I am satisfied with his service.
All is well
Thank you Trevor for all the help.
Outstanding! Above and beyond my expectations. Mr. Pound was understanding, patient, kind and professional. Didn't mind questions and he answered with compassion. I will recommend the man to anyone who needs assistance. Great job! I am a happy customer. Thanks Milestone for hiring a wonderful employee.
Excellent knowledge, willing to work the problem out.
Don and Nigel did an awesome job, was not easy but with lots of patience it was completed. Great company fast and efficient.
Gabriel Gonzalez and Dayton did a great job replacing several shut off valves and replacing my kitchen faucet. They were very professional, detailed all options and communicated everything very clearly. Thank you!
Everything seems to be working just fine. The repair man did a great job.
Esay exceeded expectations. He was professional, courteous and completed the repair quickly. I enjoyed meeting him and would welcome him back any time.
Joel did an excellent job. Fast and friendly. Insured work area was clean. Very courteous. Kudos...
Very professional and detail oriented. Highly recommend this company.
Awesome dude and great work. Would recommend
Outside water line leak. Find, repair and replace.
Moses did a great job. Installed new faucet kitchen which I already had. Also installed new faucet outside. Seemed very time efficient. I just thought the charge was outrageous.
Don and his team did a great job for us. The quality looks great and they cleaned up after themselves. So nice. 5 stars for sure.
Cody did an annual plumbing inspection. He also repaired my broken faucet in the bathtub at a reasonable price. He was courteous and knowledgeable.
Hugo Sanchez has been a savior more than once for my household, even after other Milestone technicians have failed to find the issue. Huge applies simplicity in his efforts to diagnose the issues without attempting to sell me on a huge repair or replacement. He has earned my trust.
Very please with my experience with Milestone. Very detailed inspection of the system and what the repair was going to cost. They worked through all the issues and completed the necessary work. The cleaned everything up after they finished. Very pleasant employees.
William was great a correcting our plumbing problem with a shower handle and making recommendations to make sure this issue didn't occur in the future. Not sure if you can ask for the technican who's going to come out for a service call but if you can I would ask for William again.
Great service!! Josh did a fantastic job!!courteous and professional!! Thank you as always to him and Milestone crew!! Thx Jessica for the Electrical inspection! And thx Jesus for my plumbing inspection! Info was much appreciated
They are always responsive, professional, and knowledgeable.
Guys were great and attention to detail, I would you them again!
CJ was very fast to respond and fixed the pipe quickly.
Found source of both plumbing problems, explained alternatives, and completed the repair work to our satisfaction. Cody was a pleasant person to deal with.
Mike did plumbing services for me. He is very professional and does quality work and explains everything clearly.
Very thorough. Outstanding service
I had a busted line to my backyard spigot from the 2021 storm Steve and Al were honest, efficient and professional. Very happy with the work performed.
Good service. I needed some extra outlets out back as well as a hot tub wired up for 240v. Wasn't an easy job, but they got it done right, it looks great and most importantly...it works! Our tech,Tim was very nice, pleasant to work with.
Great service from polite and friendly men!
David was very helpful with all of our electrical needs, and was very up front with what we needed done, and letting us know about pricing. We just had another service come by Milestone, and as always they were great, very friendly, and got the job done well. Thank you, Milestone for going the extra mile always.
Replaced outside faucet and inside one. Efficient and friendly.
Michael was AWESOME! He came to relocate a pipe for us after we removed a bookcase & when we expressed concern about our aging hot water heater, he was able to install a new one complete with an automatic shut off valve. He had the hot water heater on his truck! He also replace three outdoor faucets that had been…
Both men very polite did a great job in a timely manner explaining what they were doing.keeping me informed during the process.
Bobby, was on time, courteous and professional. Thank you.
A faulty valve caused water damage to carpet and cabinets. Gabriel was very thorough in assessing the issue and a did a great job repairing the issue. I don't mind him coming back to fix any other plumbing problems.
The winter catastrophe in DFW gave us a leaky bathroom faucet and, more unfortunately, a burst pipe in the garage. All plumbing companies were booked mostly solid for 2+ weeks, but thankfully Milestone had an opening that weekend. Their team was friendly and easy to work with, from the customer service reps who set…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
