Experts Reviews · Company report
Milestone Electric, A/C, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Milestone Electric, A/C, & Plumbing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milestone Electric, A/C, & Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 83% of plumbers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milestone Electric, A/C, & Plumbing is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.

Milestone Electric, A/C, & Plumbing for general construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5

All 26 Google reviews tagged “General construction”

AminaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Iram Perez was very helpful!

General constructionHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Meco3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service. Very nice and polite. He went above and beyond for me. He is an excellent electrician!

General constructionElectrical parts assemblyElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
Sheila4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service man was very professional and competent.

General construction+ Quality+ Professionalism
Joyce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brandon was professional explaining in detail what work he would do. Asking if I had any questions. Just an awesome quality worker. Thanks so much.

General constructionService not listed
steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service, responsive to get job done even in face of issues, power outage!!!

General constructionElectrical fixture installationElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
RachelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Remedied toilet tank issue

General construction+ Quality+ Professionalism+ Value
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Answered all questions Brian did a fantastic job of answering all of my questions and keeping me updated. Impressed with each employee this week. Thank you

General constructionPlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Conidger2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Individual was professional and personable. He noticed a family picture, he asked question about my family. He did his job but he just wasn’t about business!

General construction+ Responsiveness+ Punctuality+ Quality
Harlan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We were in the middle of replacing cabinets, countertoos amd appliances in our kitchen when the imstaller informed us the electric was bad. After contacting a few other electricians and having them come in and give quotes, we had Milestone come in. Not only did they look at the kitchen but Loy did an assessment of…

General construction+ Responsiveness+ Punctuality+ Quality
JonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very courteous, crawled in attic with blown-in insulation and still remained cordial and nice. Solved a problem with electrical, cleaned area when finished, always respectful and patient. Good people are hard to find and Dan is a great one. Milestone values their customers and for that I am grateful--thank you.

General constructionElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
eddie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Milestone relocated a breaker box that had failed & was out of code. Caleb & crew did a fantastic job working on a solution for my logistically difficult situation. He also worked very hard to deal with my somewhat difficult provider (TXU) to ensure that everything went smoothly. He even brought a generator so…

General construction+ Responsiveness+ Punctuality+ Quality
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great service!! Josh did a fantastic job!!courteous and professional!! Thank you as always to him and Milestone crew!! Thx Jessica for the Electrical inspection! And thx Jesus for my plumbing inspection! Info was much appreciated

General constructionFaucet repairService not listed+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Michael Walker and Kenneth Guthrie arrived on schedule and their apparent knowledge is immediately clear. They introduced themselves and asked about my concerns and explained the parts and processes. After having another Contractor here the day before made me realize that I should have called Milestone first. The…

General construction+ Responsiveness+ Punctuality+ Value
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wayne was awesome. Very professional and knowledgeable. We would have him back to handle all our electrical needs. Super Great Man.

General constructionGround wire installationInstallation+ Responsiveness+ Punctuality+ Quality
Ms.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rodrigo was extremely professional and broke down three different options on my new construction townhome. He helped place me with the proper people in the electrical and plumbing division and went above and beyond. He’s a definite asset to your company! I decided to sign up for a yearly plan because I like how…

General constructionLight fixture installationOutdoor lighting installation+ Responsiveness+ Professionalism
derekLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

As a G.C., I'm heavily reliant on professional, knowledgeable subcontractors. I've been around construction my entire life and hail from a lineage of electricians. All things considered, I wholeheartedly submit that Robert Short is one of the finest electricians I've ever worked with. From customer service, his…

General constructionGround wire installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Professionalism
TracyLocal Guide · 168 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They were very thorough throughout the whole house they really figured out where to put our air ducts we have a weird house that shaped funny their professionalism was awesome very nice all around highly recommend using them

General construction+ Responsiveness+ Punctuality+ Quality
Pamela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Michael is wonderful. Explains everything prior to starting the job and is very meticulous. Very pleased with his work - will request him for future work.

General construction+ Responsiveness+ Punctuality+ Quality
Edward1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Billy did an absolutely outstanding job! Promote this guy and give him a raise immediately!!! He is a rare find! Carlos also did an outstanding job as his partner! Very satisfied! Thanks!

General constructionGeneral repairsLight fixture installation+ Responsiveness+ Punctuality+ Quality
Renaye3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceGeneral constructionA/C system repair+ Responsiveness+ Punctuality+ Quality
davidLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

General construction
LeviLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General constructionElectrical wiring installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
David5 years ago★★★★★

Rating only, no written review.

General constructionPlumbing leak detectionGeneral repairs+ Responsiveness+ Punctuality+ Quality
GregLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

General constructionPlumbing leak detection+ Punctuality
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

CleaningGeneral constructionGeneral repairs+ Responsiveness+ Punctuality+ Professionalism
Radford12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Rating only, no written review.

General constructionGeneral repairsInstallation+ Responsiveness+ Value

Price

$305-34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Jobs customers hired them for

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