How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for general repairs
Clear ✕All 418 Google reviews tagged “General repairs” · showing 20
Milestone never quits. Matthew was great and went the extra mile.
This is my 5th or 6th time using Milestone and the times I've had them out the team members (4th time Jacob then 5th visit David then 6th visit Trayvon and Austin) have been incredibly great to work with. Patient, professional, and just genuinely helpful humans. I'm still a fan. My latest interactions has been with…
Once again very pleased with the work Jose did on my 6 month maintenance on my HVAC. Very thorough and explained and showed video of all he did
Made an appointment online for electrical work on Monday for Thursday morning. Thursday morning a received a text that Danni Orellana would be coming to do the service. I also received a phone call with the arrival time. Danni arrived on time and I walked him through my issues and he quoted me a price. Danni is very…
Obed was very friendly and made sure I understood what was happening with my unit and let me know that it needed to replace unit and made sure they could get it done asap. He explained each step of what they will do , how long it will take . Show me everything as to why I needed a new unit. Great job
Matthew went above and beyond during the service call today. I won't bore you with the details, but it was right in line with the high level of service that Milestone always brings.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
I recently had an outstanding experience with the Milestone team, led by Shan Bullard and supported by Javier Aguilar and Darcy Thomas. They performed a critical electrical overhaul at my home, including the aluminum pigtail installation, breaker swap, and even replacing all switches, plugs, and GFCIs. As a highly…
He was efficient and very polite.
Clayton continues to do an awesome job and provided excellent customer service.
Milestone did an HVAC today, 10/22/24. As always, I got good service. Zaul performed the maintenance check. He explained everything to me in detail. He also helped secure the closet door where the unit is stored and took out a hornets nest we found. Its little things like this that Milestone does that…
Amazing service from Zach! He quickly changed the air filter and inspected the HVAC system!
I love Milestone they do great work and stand behind it.
Found problem and repaired
I’ve been using Milestone for a few years since having a bad experience with another local company. They do annual heat & AC service checks as part of our annual service agreement, and are always quick and professional. They also fiercely stand behind their work and don’t hassle you.
Mike Walker was great! Very personable and extremely knowledgeable
Friendly yet very professional. Milestone is lucky to have him.
Very professional and knowledgeable. Gave full explanation on services given. Very pleased. Very expedient. Explained everything.
Replaced breaker and 3 of the smoke detectors. He was on time, very professionally. June 2025 Tre Stiefer. Today was maintenance of my air conditioner and heating. Very professional and courteous.
Jamison Galt from Milestone did a great job explaining issues and performed routine maintenance on my A/C unit. Was prompt and courteous. Would definitely use again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
