How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for general repairs
Clear ✕All 418 Google reviews tagged “General repairs” · showing 160
Milestone never quits. Matthew was great and went the extra mile.
This is my 5th or 6th time using Milestone and the times I've had them out the team members (4th time Jacob then 5th visit David then 6th visit Trayvon and Austin) have been incredibly great to work with. Patient, professional, and just genuinely helpful humans. I'm still a fan. My latest interactions has been with…
Once again very pleased with the work Jose did on my 6 month maintenance on my HVAC. Very thorough and explained and showed video of all he did
Made an appointment online for electrical work on Monday for Thursday morning. Thursday morning a received a text that Danni Orellana would be coming to do the service. I also received a phone call with the arrival time. Danni arrived on time and I walked him through my issues and he quoted me a price. Danni is very…
Obed was very friendly and made sure I understood what was happening with my unit and let me know that it needed to replace unit and made sure they could get it done asap. He explained each step of what they will do , how long it will take . Show me everything as to why I needed a new unit. Great job
Matthew went above and beyond during the service call today. I won't bore you with the details, but it was right in line with the high level of service that Milestone always brings.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
I recently had an outstanding experience with the Milestone team, led by Shan Bullard and supported by Javier Aguilar and Darcy Thomas. They performed a critical electrical overhaul at my home, including the aluminum pigtail installation, breaker swap, and even replacing all switches, plugs, and GFCIs. As a highly…
He was efficient and very polite.
Clayton continues to do an awesome job and provided excellent customer service.
Milestone did an HVAC today, 10/22/24. As always, I got good service. Zaul performed the maintenance check. He explained everything to me in detail. He also helped secure the closet door where the unit is stored and took out a hornets nest we found. Its little things like this that Milestone does that…
Amazing service from Zach! He quickly changed the air filter and inspected the HVAC system!
I love Milestone they do great work and stand behind it.
Found problem and repaired
I’ve been using Milestone for a few years since having a bad experience with another local company. They do annual heat & AC service checks as part of our annual service agreement, and are always quick and professional. They also fiercely stand behind their work and don’t hassle you.
Mike Walker was great! Very personable and extremely knowledgeable
Friendly yet very professional. Milestone is lucky to have him.
Very professional and knowledgeable. Gave full explanation on services given. Very pleased. Very expedient. Explained everything.
Replaced breaker and 3 of the smoke detectors. He was on time, very professionally. June 2025 Tre Stiefer. Today was maintenance of my air conditioner and heating. Very professional and courteous.
Jamison Galt from Milestone did a great job explaining issues and performed routine maintenance on my A/C unit. Was prompt and courteous. Would definitely use again.
Jose with Milestone did a great job, he was friendly and installed my new thermostat quickly and professionally.
Michael and assistant were understanding of the problem which was caused by corrsion of the handles to the cut off at the house. Replaced handles and that satisfied my concern of any future cut off problems. Thanks, Fendol and Peggie Chiles
Milestone Electric Home Service's were very friendly, on time, & very professional. When ever I called them to come out & check something, thus far i haven't had any problems. Not to mention that Milestone Electric performed a Free Tune up on my AC SYSTEM. They called me 2 day's later & set up another appointment 4…
Wayne was prompt and informative.
Millones is our best option and Brandon our favorite and friendly technician
All good
Trey did a great job. He’s professional, kind and ethical. Great qualities for your company.
Found a potentially dangerous issue and had it resolved quickly, yet another great interaction with milestone and one of their employees!
Very professional and walked me through the whole process. Love Milestone!!!
Brandon was very knowledgeable and fixed our problem with upstairs heating unit not working. It was installed poorly by an independent professional who is now retired. He also noted that we need duct cleaning throughout the house, so a crew if coming this afternoon to clean our ducts. Thank you!
Ronnie was thorough and patient. He went above and beyond so he could complete the safety check on our new hvac system.The job was done well and safely
Dan Lynn was excellent.
The technician came in a timely manner was very professional. As with all of the technicians. Very knowledgeable and open to show me as a homeowner how to best serve my house. The services provided are probably priced higher than the competitors however to me it’s well worth it especially with my experience before.…
We needed to replace a couple of 24 inch under cabinet fluorescent light ballasts with LED under cabinet lights. The electrician/salesman wanted nearly $700 to replace them with me supplying the parts. He then spent most of his time trying to sell us whole house surge protectors for $3,000. Had to pay a $99 fee…
Once again, Milestone electric comes through again. My air conditioner in my home went out, and a technician came out same day. Outstanding company! Friendly technician!! Thanks guys.
Very informative and polite
Great guy. Knows what he’s doing and fixes it.
Mason was the definition of awesome! He helped resolve an issue with the original installation we had on a brand new outdoor fan. He worked to get a brand new replacement fan shipped directly to us, fixed the wiring, installed the new fan and made sure to check for a tight, waterproof seal all over so the fan could…
Did AC repairs that didn't repair my AC....conveniently caused more issues soon after they left that required my AC to be replaced when I was desperate in July in Texas... then wanted to quote me 18k to replace... their service was shady & I would not recommend them to anyone... run!
Bailey was wonderful
Listened to us and helped with our problem. explained everything for us.
Good job
Very knowledgeable and a real pro! Thank you....
Extremely happy every time Milestone comes out to do a service call for us. Always professional and understanding with all explanations of necessary and recommended work. I would recommend them to my friends and family. Al was so helpful and took time to listen.
Brian was tagged with completion of a job the excavation crew either broke or did not put back together properly. Brian is very personable and polite. He made sure I was completely satisfied when he was done. He even fixed something that wasn’t in his scope of work. We need more people like this. Great job Brian! 💯🇺🇸
Blair did a great job on a challenging issue with filter grill replacement.
Great job by Christian.
Jonathan Gaona was outstanding. He was friendly, efficient, and had the heart of a teacher. Within minutes he identified the issue and educated us on what was needed. I appreciate that he was clear on the more urgent repairs needed versus general recommendations.
David and Chris were friendly, professional and did a great job. They resolved my AC in less and than an hour. I’d use Milestone again. Hopefully, David and Chris will performance the service.
Wonderful all around! Everyone we have ever dealt with has been amazing at Milestone. Today, Jose was here to address an issue with our AC as well as our bi-yearly maintenance. He was knowledgeable and attentive. We feel like we’re in great hand with Milestone.
They were quick and responsive on the same day I called for help. They fixed the can lighting for me and replaced a wall plug!! Loy and Gerald did a fantastic swift job!
Roland did a great job for me today. I had a light fixture on a ceiling fan that was not working. The electricians from the company I had been using would not even consider changing out just the light; wanted me to buy a whole new fan, even though the one I had was not old and worked perfectly well. Roland…
Milestone is doing an amazing job. David Lozano has kept me informed daily during this overwhelming journey of replacing cast iron pipes. I highly recommend Milestone. Hunter Morgan did an awesome job replacing the old cast iron pipe for the washing machine. He also installed a clean out. Very polite and…
Armondo Cruz with Milestone Electric was such a welcome change to a day that was heading out of control. The reason he was such a welcome change, he did not try to pressure or strong arm me into purchasing unnecessary services for a home that was just purchased. He and I went over the inspection report, he then…
Obed was so knowledgeable and helpful. He was very thorough in his work. We really appreciate him coming out at 7 and staying until he could help solve the issues at our house
Outstanding, he was a great representative of your company.
Excellent service
Gabriel was absolutely the most knowledgeable, patient, friendly technician I've ever had. He was very polite, took his time, answered every question my husband and I AND he did not try to pressure us to purchase something that we didn't need right away. That's what I loved the most. He informed us of what needed…
Exhibited Curtious Professionalism Fixed & installed smoke detectors and did an electrical system check up. Caleb did an excellent job installing as explaining his service. We would like him to come back again.
Excellent and efficient! Great technician as well.
Brian Miller and everyone from Milestone that has conducted work at my home has been excellent to work with. I highly recommend Milestone for their plumbing and electrical repair.
Wow, unmatched customer service. These guys were not only very responsive, but the technician communicated everything through out the process. Josh Segura was very thorough and professional. They care about your property and they make sure you know about everything they are doing. Very honest and they won’t even…
Dan explained each step in the visit thoroughly and made the whole process very painless. Thank you!
Hugo was great and very helpful and informative. He got my AC back up and running quickly. I'll for sure be using this company again!
The service technician was very helpful and friendly. He clearly explained any possible issues with my AC.
Don and Nigel did an awesome job, was not easy but with lots of patience it was completed. Great company fast and efficient.
Steven was great, very knowledgeable. He quickly diagnosed the issue and fixed it within an hour. He was helpful in arranging other recommended services to save me from having to setup appts myself. Steven is a great asset to Milestone.
Excellent service 👏
VERY EXPENSIVE!! We have used Milestone for repairs and semi-annual maintenance on our system for a couple of years but..... There should be no reason whatsoever as to why they are so expensive. I just had them give me a quote to replace my entire HVAC system and their quote was 75% higher, for the exact same…
Byron did a great job. He was prompt, courteous, knowledgeable, and efficient.
Jarad did a great job. He provided options and was flexible as I forgot to mention a couple of things, which he added to the list. The work was done quickly and to my satisfaction. Thank you Jarad and Milestone.
Robert Short is thorough and gives awesome service! Thank you!
He find a short in a light. Great job1
I have used Milestone for most household needs. You can’t bet their quality of service, and stand behind their work. I use then for plumbing, electrical, and will use them for next heating and air conditioning. They are top notch and go the extra mile. My service today was outstanding.
Very professional and detail oriented. Highly recommend this company.
Michael Walker and Louis came out to repair some lighting and switches, they were very professional, kind, and did a great service! We highly recommend them and appreciate their knowledge and help!
Thank for excellent service
Great job! Timely and professional.
Brandon and Byron did a great job in hanging my front porch light. Now after 30+ years, I have a new light! Lana LeCroy
Gary Phillips did a great job fixing the stuck pipe on my gas fireplace. We can now have a working fireplace for the next snowstorm.
Cody was personable and a experienced professional. A great example of a Milestone employee and why Milestone will always be the ones I trust to work on my home.
Already left a view. (Repeat) Did a great job. Very professional. Thanks.
danny was amazing.. milestone never disappoints
Justin, Robert, and all their team mates were excellent. They did exactly what I needed, and more. These guys know what they are doing! Very professional, and this is a rare quality to find in a company, as well as its employees these days. Without a doubt, I would choose the same exact people come back to my house…
Jared was extremely knowledgeable and very professional. Replaced a bad breaker. Would definitely recommend as well as use the next time.
My agent was simply professional. Very friendly and conversational. I couldn’t have asked for better service to be honest. Very knowledgeable on the services being provided and even “watered” some of the action items that I wasn’t understanding. He was patient and super kind.
My service from Milestone Electric has always been A+. I've been getting help from Wayne Worthen. He's fast, thorough, efficient, and candid. Even when giving bad news or pitching more than I originally planned, he helped me plan for the best budgeting options.
While pricey I rather have the security of a good electrician instead of one that’s not certified & make problems worse. The tech kept me appraised of the situation, was on time & professional. No complaints outside my pockets but peace of mind is worth the price.
Stephen and Obed, were very knowledgeable and respectful. They came out checked my house, told me exactly what was wrong and if I had to pay. I ended up not spending a dime because it was still covered under warranty. Milestone stand by their word, and that's why I been a MAM Member since 2013. When I upgrade, I will be using Milestone.
Right on time! And willing to do outside, electrical work, in the rain! Talk about consistent work with integrity! We have the home warranty and we couldn’t be more pleased… thank you Milestone
Daniel showed up quickly and fixed the problem. Definitely would recommend him again. Excellent!
Tyler was professional, on time, and most of all friendly. He answered every question I had and got all needed items done in a timely and efficient manner. I know the next time I need some work done I will be calling Milestone Electric and will be requesting Tyler if he happens to be available. Thanks for a great job and great service!
Very easy to schedule, quick and friendly service. They were thorough and helpful and went above and beyond to not only fix our issue but help check for other potential issues and explain everything we needed to know for our electrical needs moving forward! We will be using them for all needs electrical, air, plumbing, and everything else moving forward.
Extremely knowledgeable and efficient. Polite, timely and courteous. Will definitely use again.
I have been a customer for Milestone for the last 7 years and it turned out that the money I have been paying was going to a black hole. They do have an emergency number but that is just for the sake of having an emergency call number. No one comes for service during an emergency when you really need it. For any…
Justin was very thorough and addressed all of our concerns. He was able to find a small gas leak in our house that others could not locate. We feel confident in his abilities to continue to care for our plumbing needs. He was also very friendly and knowledgeable.
William was great a correcting our plumbing problem with a shower handle and making recommendations to make sure this issue didn't occur in the future. Not sure if you can ask for the technican who's going to come out for a service call but if you can I would ask for William again.
I've used Milestone electric a few times and they don't disappoint. This is the 2nd time that Caleb has done work for me. Always personal, polite and professional. He knows his stuff very well. I will always ask for him when I need electrical work done. He is definitely a major plus for your company. Thank you!
Great service, prompt scheduling. Billy, my technician, was very helpful in identifying and fixing the issue. Also helped educate me on how to better maintain my system in the future. Only downside of the experience was the steep pricing, but it was worth the quick service.
Milestone Electric is great! Robert and his associate trainee were super professional and nice. From start to finish they let me know what was going on every step of the way and when it comes to my home I like to be involved. Really appreciated that. The pricing was fair for what had to be done. I’m glad that…
Fantastic. We really appreciate Bryan’s professionalism, thoroughness, and his ability to explain concerns in lay person language.
Jessica performed our most recent electrical inspection and was awesome! Very friendly, professional and thorough. No high-pressure sales tactics, detailed explanations of everything and, most importantly, our dogs loved her. We hope to have her for our future inspections! Armando was very friendly, professional…
Joseph and Hector were so professional, quiet and respectful of my home. Joseph explained everything very well and never failed to answer any questions I had. At the very last moment, he added a teacher discount. Not only will I use Milestone again, I will also share my wonderful experience with friends and family!
Aaron Mitchell knew exactly what was wrong and fixed it with ease. It is great that Milestone has the right people and has always been here for me and my family..
Replace faulty smoke detector (under warranty)
Scott and Jeff replaced all of our smoke and CO2 detectors. They were prompt, efficient and courteous. We have been using Milestone for years and they are always professional. Thank you Milestone!
My electrician, Christian Keith, installed a new outlet, updated panel, removed some electrical wires, and checked a few other plugs around the house. Let me know all work to be done and pricing before starting. Everything on my list was fixed/updated timely. Safety inspection done on house was thorough and reviewed…
I would refer this company to everyone. Their workers give triple A service!
Bryan did a great job! On time and fast work with great explanations of services to be completed.
Jimmy was knowledgeable, made sure everything was working properly and I was satisfied before he left. He gave me options on some items and really looked to make sure my new home ( to me) was operating effectively and efficiently. Would definitely recommend
Very professional and offered great advice as we discussed the wiring of our existing our existing Furnice/blowers. The technicians at Milestone are very courteous and always seem to go the extra mile to ensure their customers are are satisfied. I entrust Milestone with all my HVAC/Heating and Electrical needs. Great job!
Changed out batteries in smoke detector. Looked at grounding wires in pool area.
Good service
There were several repairs that we needed completed and Jarred from Milestone came out to complete them. Jarred arrived within the quoted arrival time, he gave clear and accurate options for completing the necessary repairs, and he completed all tasks in the time frame he gave us. Jarred was efficient and…
Jubil was very professional and did a great job fixing the problem.
Great job as usual! Another job well done and our problem was solved efficiently and effectively.
He called and let me know he was coming. He was even a few minutes earlier than he estimated. He listened to our concerns and began his work on doing our inspection of our 2 air systems and installed the new filter as well as cleaning the other one. He discussed the options of what would help the air ducts be more…
Jarred was excellent by explaining every step of the jobs. I appreciate his manner and all. No complaints
I received valuable information on my problem and contacting my insurance to move forward with repairs.
Francisco was very helpful and knowledgeable in his trade. He was very personable and polite. He did a great job.
Raven was thorough, had excellent knowledge of her craft, had excellent recommendations to make our home healthier for us to live in, would like to request her as my permanent AC technician.
The technician that they sent out was absolutely amazing!
I love Milestone!! The pricing is great the techs are professionals and very nice. I love the MAM program. You must sign up if you need any work done.
These guys are great!!! Very friendly and knowledgeable. They also do very high quality work. Great job and thank you.
Repaired drainage pipe from kitchen sink.
Milestone Electric was incredibly helpful, responsive, and fast. I will definitely be a repeat customer and highly recommend them!
So far they just gave us a quote, but I’m so very impressed with the thoroughness, politeness and how personable they are! We chatted and laughed and shared personal stories! Excellent! Very professional, attention to detail and thoroughly explained how the new heater works and tested all the faucets for proper…
They came out to check the plumbing. The guys are professional, friendly, and knowledgeable. Found an issue with the main drain and took care of it for a good price.
Dustin is very thorough and did a great job explaining the details of the services he provided. He’s very personable, trustworthy, and respected my home. Thanks Dustin.
Scott was incredibly diligent and thorough. He is truly an expert.
$99 service visit fee was charged in addition to the repair fee.
Installed smoke alarms too. John was terrific. I highly recommend him and Milestone Electric. Job well done.
Nic did excellent work at a fair price. He even troubleshot (is that a word?) the underlying issue and talked through possible solutions with me. Very happy with his service and professionalism.
Great to work with! Knowledgeable, helpful, friendly. Couldn’t be happier with his service.
They fixed an incorrect installation from another company on my heat pump HVAC system. Great service, great repairman, Billy, I will use only them in the future. Well done.
The customer service was great, from setting up the appointment to the technician on-site. Awesome company with great service! Nata was knowledgeable and very professional. Thank you!
Milestone did a great job addressing several plumbing problems that had popped up at our house. They explained everything very clearly before they started the work and they did a great job carrying it all out. Can’t recommend them highly enough!
Professional, knowledgeable, and efficient. Will recommend to others. Thanks Wanda
Superior. Very hard worker and very smart.
Brad was prompt, professional, and personable. These qualities are the expectation for a company’s representative; however, he was exceptional!
What an incredible service Micah provided for me. I’m extremely happy with milestone every time they come out and service my house, highly recommended!
Was having plumbing and electrical issues and called milestone. Cody was great!!! Super nice and professional from beginning to end. Had Wayne and Ben come out too and was very knowledgeable and friendly.
On time. Communicated via phone and text. Did a great job. I will use them again.
The quality and value of Milestone are excellent. I am very pleased and highly recommend them.
Friendly and experienced
He was such a great help to us. Very professional and knowledgeable!
These people are awesome, very professional, Bryan really knew what he was doing and did it in a timely manner
They arrived on time.They were the best!. They made sure everything was working before leaving. Very very polite and respectful. Highly recommend these people. It's all about making customer feeling comfortable. Best customer service ever!
Great experience and Great technician!!!
David and company did an amazing job. Fast, polite and knowledgeable. The job didn’t even take an hour.
Mr. Miller did a super great job and he has a very nice personality. Very experienced in his job as well.
Mr. Walker, was very professional, awesome customer services and a great personality.I would use this company again if, I would get Mr. Corey. He made the process so easy for me and I didn't feel like he was trying to sell me something I didn't need.
Technician went above and beyond, climbing up into my scary attic crawl space to detect a gas leak. Technician was friendly, knowledgeable, friendly, and super helpful. Arrived on time, with picture verification beforehand so I knew who to expect.
Very friendly and did great work. Professional and explained everything prior to doing work. Would recommend and will use again.
Juan was professional, courteous and thorough! I created a list of electrical repairs/installs that I needed completed. He provided a fair price and started immediately. What impressed me most was his attitude and attention to detail; if he found anything not to code or wired incorrectly when inspecting the house,…
Scott and Jeff were, on time, efficient, and very neat. We are planning to change more light fixtures and we will ask for Scott and Jeff.
Nick came on time and gave me advice and council on what the issues were and suggested a plan. It was thorough and he did a great job. I have no doubt that we will continue doing business with Milestone!
David was efficient and professional and made sure that my experience was of the highest quality. Would definitely use again.
We have used Milestone for several services. We had a water leak issue and it cost us over 600 dollars just to have a pressure check done to see that there was a problem. We did like the plumbers a lot and we trusted them because they put in a lot of time trying to troubleshoot for us, so we figure that was an…
Garrett and Jake were very professional. They went above and beyond by even helping replace filters even though they came for a scheduled maintenance. Very courteous and helpful young men. Would highly recommend this company.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
