How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for ground wire installation
Clear ✕All 117 Google reviews tagged “Ground wire installation”
knowledgeable electrician- liked his work
Good communication. Knowledgeable. Good time management.
Noah is outstanding. He did an excellent job. Above and beyond.
Mark found a solution to a potential intermittent problem. He was a professional.
JB and Stephen were fantastic at today’s appointment! Over the weekend, we started noticing our lights flickering around the house, which caused our battery backup system to kick in a few times. By Saturday evening, it happened about five times, and each time the battery took over saying the grid was out. We called…
Our electrician did a great job! We had a big project that had to be completed quickly and professionally.
Thanks Nathan and Hayden! Professional and thorough!
Saw did a great job doing a major sewer line repair. Quick and efficient.
Michael O'Connor was kind, friendly, personable, compassionate and caring. He exemplified customer service and showed true concern for our issues as if they were his immediate responsibility. He is a person of good character and integrity. Nathan was our master electrician. He is competent, compassionate and…
I continue to be duly impressed with the exceptional quality of the people at Milestone. That really is the key to exceptional service and has definitely secured my loyalty! Character does matter. When ciupled with expertise, it’s a winning and trustworthy combination Over 2 years, we have had electricians and…
I highly recommend Julio Aguilar. He has done a fantastic job on several visits dealing with complicated situations. Julio is extremely knowledgeable, professional and thorough. A great problem solver too. I ask for him b name when I have an electrical issue because he is terrific! Top notch!
Friendly, knowledgeable and professional, what else could you ask for. They always take good care of us, and we've used them for years.
Outstanding job. Great people and very knowledgeable. They care and are proud of their job. Great communication and clear goals. I couldn't imagine going somewhere else. Thank you.
Complete professionalism is how I describe this company. Jonathan who came out and diagnosed what I needed to the installation of my new breaker box and other items that needed attention to Shan who helped me find my scared kitty to secure her from the work. Shan checked in throughout the job (I was at work) and…
Jon came by to install an outlet and helped ground my electric line during a hot water heater install. He offered to clean up the mess another plumbing company left and made every effort to provide exactly what I needed. Perry came by a week later to do an ac tune up and gave amazing service. He made some…
I’d like to comment on all the guys that were here. I have a 42 year old house that will now function at its best for the next 40 years. Everyone that was here working did a fantastic job. They explained each step as they progressed. I feel very safe and secure. Thanks to all of you.
We have had numerous services preformed over the years and we have total confidence in the work being done and and knowing it is being done with the best workmanship and materials available. Johnathan Hebert was the latest of the Milestone family to pay us a visit and he was awesome. Jonathan listened to our…
Lance and Kody were friendly and kind. They worked hard all day to fix my electrical issues. I will definately reccomend Milestone to those needing a good electrician.
Roland was awesome! He and his team got the job done quickly. It looks great! They were very courteous! I have his number on speed dial.
We had a new pool light installed as part of a pool remodel. The junction box and conduit needed to be replaced which required digging a trench from the pool to the house to replace the rusted conduit. Blake and Matthew did an amazing job of isolating the problem and then trenched, wired, and installed new wiring.…
Quick and professional job!
Used Milestone for 220 volt wiring to Jucuzzi Electrical installation
Found a potentially dangerous issue and had it resolved quickly, yet another great interaction with milestone and one of their employees!
We had Jonathan, from Milestone replace our ground rod. Jonathan did a great job. Everything was explained and cost was already predetermined by Milestone. All the equipment needed was already in the tech van. We have used Milestone for years and we are very happy with the quality of their technicians.
Jon McGee was an excellent worker. Showed up on time and explained what he was going to do and the amount of time it was going to take. I would definitely use MileStone again and Jon as well. Thanks Milestone!!!
Thoroughly described existing and proposed conditions, building code obligations and options to the service.
Our electrician was Jon McGee. He was on time, very professional and seemed very knowledgeable about the problem. He worked diligently to get it fixed and did a great job. I would highly recommend him.
Wayne Worthen diagnosed our electrical problem and is working hard to get worn/outdated equipment replaced within our budget. I'm so glad that he is consistently our electrician. The techs are always quick and courteous, which is why we've been MAM members for nearly 10 years!
I lost power at 5:30 pm on a Friday night. Justin came out and worked from 7pm until 4:25am to assess the problem and then get it fixed. With temps being over 100 all weekend long, I was I grateful that their priority was to get my power back up immediately.
Dan did an excellent job.He identify the problem, communicated with me, and solved the problem in a reasonable time. The company offer me a good price. I am happy with the service I received.
Provided good service
Best experience ever with every job They check every box customer service, warrantees, knowledge, pricing, financing, memberships, absolute best techs for every job, and get it done fast I have had 6 jobs done by them and highly encourage any home owner to use them for your in home jobs. I had full AC installation 6…
Excellent, hard worker, patient and professional!
Technician was on time and conducted a thorough assessment of my current electrical needs. He presented 3 reasonably priced options and answered all my questions about the recommended actions. Work began on time, and I was able to continue working from home without interruption. Despite running into unforeseen…
Scott & Tommy were very helpful and hard working. They went above and beyond our expectations. We would definitely like them to come back for our future projects
Steven Becker helped me out with multiple electrical projects around my house - installed a chandelier, upgraded and fixed some power outlets, changed out some breakers, installed a new grounding system, etc. Not only on time, efficient, and extremely professional but also a really great guy who took the time to get…
Mr. Jimmy Holiday and assistance came to my house approximately 830 am and was there all day until ther finished the work. A tree was being cut and hit my power lines disconnecting my power. Mr Holiday is very very detailed about how to fix the repairs. I just want to thank Mr Holiday and his coworker. Thank you from the Vickers.
John and his team were extremely professional, on-time every day, and answered all my questions. They worked extremely hard and were thorough. Attention to detail was apparent and noticed especially because I'm very OCD. I didn't gather quotes for the work needed because John immediately gained my trust from our…
Definitely recommend!
Professional I would highly recommend Milestone and Peter! I learned a lot and received several different options to best fit what I needed to have done. I’m all set to enjoy my patio this Fall thanks to the great work done by Milestone’s awesome staff!
They have done tons of work for us! Old house needed lots of electrical work! Professional and very nice. Jon McGee is the best!
They did a lot of work. Moved circuit breaker box and many other repairs. Nathan and crew were outstanding. I would Reuther to anyone.
Hunter came in right per the schedule and showed great knowledge of the code requirements. Was able to explain everything clearly and did an excellent job. Highly recommend Milestone!
Cameron was very professional and kind. Milestone was quick to answer and had amazing availability. We have scheduled our warranty service work and plan to add electric to our shed. We are so glad we started using Milestone.
Justin, Robert, and all their team mates were excellent. They did exactly what I needed, and more. These guys know what they are doing! Very professional, and this is a rare quality to find in a company, as well as its employees these days. Without a doubt, I would choose the same exact people come back to my house…
Brian and his crew were knowledgeable, attentive and polite. Explained repairs they made in easily understood terms.
Great customer service. They came out an diagnosed the aluminum wire that melted in the AC unit. He was able to schedule an appointment for later in the day to fix. John and his partner did a thorough diagnosis and inspection of the entire house, came up with a list of recommended repairs with pricing, and they were…
Tyler and his assistant Peter were fantastic! They came very next day after I received my quote. Tyler was very thorough, professional and explained everything to me in detail. I am now a member and will definitely use Milestone in the future. Thank you!
I've used Milestone electric a few times and they don't disappoint. This is the 2nd time that Caleb has done work for me. Always personal, polite and professional. He knows his stuff very well. I will always ask for him when I need electrical work done. He is definitely a major plus for your company. Thank you!
Wayne was awesome. Very professional and knowledgeable. We would have him back to handle all our electrical needs. Super Great Man.
Mr. Scott an A #1 guy. My grand kids took a liking to him and drew him a picture.Thank you Mr. Scott, very pleased with your work👍
Bryan did a great job! On time and fast work with great explanations of services to be completed.
Jimmy was knowledgeable, made sure everything was working properly and I was satisfied before he left. He gave me options on some items and really looked to make sure my new home ( to me) was operating effectively and efficiently. Would definitely recommend
Mike was extremely friendly and customer service oriented. He was technically competent and explained everything in away I could understand. Did an excellent job! Awesome work as usual from Milestone!!!!
Milestone has given us consistent excellence in service. We have enjoyed working with them for HVAC, Plumbing, and Electrical. Christian from Electrical provided fantastic insight and guidance on the work we needed done. Nick for plumbing was direct and showed us what the issue was and gave recommendations for…
We had Milestone move and expand our breaker box to add more circuits. Alex and his crew did an outstanding job!! They were professional, thorough and very polite and respectful. I'll recommend Milestone to all of my friends from now on!!
David is Gold. Very knowledgeable. 10 Stars Excels in Excellence!!!!
Clint was very friendly and did a great job. Explained everything to us
Steve did a great job. Very professional and personable.
Very pleased. The tech was courteous, Professional, practiced social distancing and masked at all times. He explained what he was doing so I could understand. I would ask for him again.
The top-notch customer service began with the schedulers. They listened well to our concerns and scheduled an appointment for the next day. We received a call exactly half an hour before the appointment, and Anthony arrived exactly on time. He inspected everything, gave us options, and counseled us well. He…
He did excellent work, & will be coming back to finish the job.
They’re very thorough and carefully explain everything they find. The upfront pricing is my favorite part as there are generally no surprises
As a G.C., I'm heavily reliant on professional, knowledgeable subcontractors. I've been around construction my entire life and hail from a lineage of electricians. All things considered, I wholeheartedly submit that Robert Short is one of the finest electricians I've ever worked with. From customer service, his…
Milestone did well to communicate their timing and their pricing before work began. They made sure they gave clear understanding of what they were doing and were not pushy in any way on what could be additionally be addressed. Great experience!
My experience has been great so far. Just waiting on my counter top to come in and get installed.
Roland Rios was fantastic to work with throughout this process. We had extensive work done, and Roland was very patient, thorough and responsive when answering the multiple questions I had throughout the process. When asked for recommendations on various aspects of the work, Roland provided detailed recommendations…
Colt came by today to assess our plumbing at our home, Milestone and Gus he is a keeper! Professional, knowledgable, helpful and overall a nice gentleman ! Thank you for you help today!! Alex G
Juan Rojas was the tech he did a great job he explained everything in detail. Juan was very honest and helpful. thank you so much.
Aaron was very meticulous, and came up with a great solution for my home office challenge. Thank you, Milestone for continuing to provide professional experts in the electrician field!
Hak was so patience with me and answered all 100 questions with confidence and being honest too!
Austin did a great job with an inspection of the HVAC system in the house we just moved into. He took the time to educate us on how best to care for our system, and answered all of our questions. We were so satisfied with his performance that we chose to sign up for the MAM Plan. Mason came the next day as part of…
Clint was Awesome! Love this company. I would highly recommend!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
