How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for HVAC duct & vent cleaning
Clear ✕All 131 Google reviews tagged “HVAC duct & vent cleaning” · showing 60
The service is great! Mason was very informative and answered all questions. I am very satisfied.
We had the guts to our kitchen sink faucets replaced. Today I learned from an experienced teacher/plumber how to fix the stiffness problem. I took notes & can do this myself. Excellent work today. Great patience...
Just had the best Milestone technician EVER. Zaul Hernandez. He exmained the entire house and came back with realistic recommendations on things that needed corrections. We will request Zaul on ALL future Milesstone appointments.
The young men that took care of my ac worries were top notch. They were both very respectful, polite, and hard-working. They kept me informed about the progress of the job. They did a great job of cleaning up, as well. I am very thankful to meet 2 young men that have a work ethic in these times. Great job! Thank you!
James was very professional and helpful! Will be requesting him from now on!
Excellent service and on time.
Rolando Mojica was excellent, professional, paid attention to detail and went above and beyond to clean and make things right. He stayed and completed the job and cleaned up around the HVAC unit. He gets my excellent recommendation!
Added an intake & cleaned/sanitized system & added UV. Went well; only took a couple of hours & system seems to be working great. Techs were friendly & knowledgeable & took care of business
Cristian K was such a pro to work with. He started by documenting and explaining everything thoroughly - he created a video to easily evidence his findings - he was very friendly and informative about costs and services Milestone could provide - all for a fair and acceptable price. I couldn’t more highly recommend…
On time and professional. He was very respectful of the workplace.
Kyler from Milestone came out to evaluate an electrical issue and was incredibly professional and helpful. He quickly identified the issues and worked with me to come up with an affordable long term solution. Grateful for his knowledge, patience and help. Sharonda PW Follow up- this time Jonathan from the plumbing…
inspected and cleaned my AVAC
I initially used them for an electrical inspection after our repair guy failed to finish the inspection to bring it up to code. They recommended the maintenance support, and after discussing it, we decided to employ them, if only to have preventative care to know there is a problem, before there is a problem. I am…
Marcus at Milestone was very helpful and friendly, professional and on time. He made me aware of things that needed attention to help the A/C run more optimally. Also made us aware of something didn’t need immediate attention but will need replacing in the near future.
Great service!
Trevor was awesome he took the time to go through everything in the house with us and provide us with the best solution. Our use mile stone for all our needs
Their employees are always professional and courteous. The company itself seems to be overwhelmed on calls because they are constantly behind schedule
Excellent experience. Judson clearly communicated the options and our new unit was installed the next day. Everyone was polite professional. The
Milestone are awesome. Honest, punctual and fair price. I used them for HVAC service.
Blair Huffman was great! I’ve been with Milestone for 10+ years. They’re great. I recommend them
Replaced smoke detector.
I was told that I needed to replace my entire AC unit and to clean the ducts for over $18,000. I got a 2nd opinion and they fixed my problem with a $20 part. Do not use Milestone, use Tom's Mechanical.
Nick was friendly and courteous and explained what he was doing and waited to see if I had any questions.
Tech was so nice and informative.
Excellent and very professional service. Outstanding! We highly recommend.
I've used Milestone for electric, HVAC, and plumbing. They replaced my main breaker and central HVAC, which both passed inspection without any issues. They respond quickly, do great work and are always very professional.
Very informative and professional
Very nice respectful and no pushy sales. I have had them for several years do work. I will use them as long as they stay the same. This company has a good thing going by hiring people that are serious about quality. Thank you Loy, Continue giving yourself for this great company in Dallas area. Good Texas Company. Connie W.
Great service, very nice and professional
They did a very good job making sure the house was protected from anything coming from the ducts while cleaning them. Thank you so much.
Jimmy and Carlos were GREAT!! Knew what thee werr needing to accomplish, was very professional, courteous, friendly, neat with the clean-up and did an excellant job. Will continue to ask use Milestone when I require A/C work - Kudos
Outstanding!!!!!!!!
Eric and the entire Milestone Crew/Family have truly been nothing shy of amazing. From the moment we had our first visit with Eric to diagnose one of our units to the installation of a whole new system everything has been fantastic. The service is fantastic! They call when they say they will, let you know in advance…
Scott Wagley was very knowledgeable, helpful & makes me feel safe!
Miguel was professional and very helpful! He explained the process to me as well as recommended repairs. The customer service was great! I would recommend this company.
70 year old sister had bronze package 0n 7 year old furnaces (2) charged $6200 !! Took 4 hours to do. Not even sure if this elderly person got options.Called 48 hours ago to talk to person who wrote up order and no return call yet.I think $1500/hour is a very high labor cost even in the post covid era.Nothing like taking advantage of the elderely!
Checked on a nose after installation. Very professional, friendly, knowledgeable and thorough.
Great !! Awesomeness.. excellent job..
Thank you so much for repairing our furnace! Darcelle Smiley is very professional and very detailed oriented; He took the time to go over what he did as well as provide tips on how to keep our furnace more efficiently
Was the second time with two different issues ( one plumbing and second A/C). Extremely through in their explanation and services. I really recommend.
All technicians, including Evan for today, that have arrived for a variety of services have been great; very knowledgeable, take the time to explain things that can be understood easily. My problem is with having them arrive within the designated window. 3/4 of the times this year, I’ve scheduled several months in…
The technicians are great, but their cost of services and constant attempt to upsell are beyond anyone else. We used them because of an HVAC emergency, and have maintained a relationship because of the warranty and technicians. When quoted different services, they have been about twice what others charge. We also…
Professional, thorough and fast! I can always count on their consistency!
Approachable, knowledgeable and clear . The service was excellent as usual. Its great to know a reputable opinion is truthful and direct.
Milestone is always professional and courteous.
Jose was extremely helpful and did a great job explaining what needed to be done. We didn’t feel like we were being nickled and dimed over every little thing.
All of the Milestone employees I worked with Jordan, Austin, Miguel and Arturo were absolutely fantastic. We've been having trouble with our AC for 15 months and I kept calling out companies that were only putting bandaid fixes on much bigger problems. Jordan ran a full diagnostic of the system and gave a very…
Extremely insightful!!
She was very good
we have been a customer of milestone for years and wont be changing any time soon. andre is the best of all techs and they were all superior to others from other companies. better trained ,more knowledgeable , more presentable, and never left any clean-up to do, very respectable, and courteous. thanks, john hughes.
We have had them do routine maintenance on our A/C and heating. They have done cleaned our ducts and checked our electrical work. They are always knowledgeable and professional.
Luis Percy was great. Super easy to work with and provided a very helpful overview of our issue and how best to address it.
Aaron, and Josh, the “A TEAM” Milestone technicians that rescued us. These two young men were knowledgeable, professional, hard-working, and customer service friendly, both days they worked on our air conditioner, and installed new insulation to our attic. We had raccoons severely damage our old installation, and…
Very professional and patient. Knowledgeable about products. Highly recommend.
Best experience ever with every job They check every box customer service, warrantees, knowledge, pricing, financing, memberships, absolute best techs for every job, and get it done fast I have had 6 jobs done by them and highly encourage any home owner to use them for your in home jobs. I had full AC installation 6…
We just bought a house and found some HVAC issues, it started leaking water and the drain pipes weren't sealed right. Dustin came out and was on time and extremely professional. We got our initial problem fixed and some other things looked at, he also helped schedule some other work we needed done. Highly recommend!
Outstanding, he was a great representative of your company.
Raven was extremely professional and knowledgeable with regard to my HVAC system needs.
Daniel Gallagher and Caleb hicieron un excelente trabajo y fueron super amables. Lo único para mejorar es que la empresa me canceló en dos oportunidades la cita.
Thank you Marco and his apprentice for excellent workmanship … no mess and all done perfectly. On time, resolved any issue encountered .. no surprises and no hidden costs. You have gained a new customer.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$554 |
| Plumbing leak detection | 426 | $124–$633 |
