How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for HVAC duct & vent installation
Clear ✕All 112 Google reviews tagged “HVAC duct & vent installation” · showing 20
Christian was prompt, very knowledgeable, and did great work installing our water heater.Thank you very much!
Great service. Scott was fantastic. Had Will Menzies today and he was great!! Otis did a great job today!
Ralph Gonzalez did an excellent job on servicing my AC system. He was very personable and courteous, he throughly explained and made his recommendation pertaining to my system. Thank you Ralph!
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Mario Gutierrez did an excellent job. He was thorough and very knowledgeable of his craft.
David and his teammate were very courteous and professional during the repair. Everything was so clean after the project and the new vent looks fantastic. We appreciate Milestone and their dedication to their customers!
Very professional.... Wesley Zapata & his co-worker were professional, courteous & helpful!! 5 stars!!!!!
Came up with a plan to clear a clogged drain pipe. Through explanation and detail cost. Courteous and knowledgeable
Just had the best Milestone technician EVER. Zaul Hernandez. He exmained the entire house and came back with realistic recommendations on things that needed corrections. We will request Zaul on ALL future Milesstone appointments.
John did a great job explaining my situation. I am very happy with the service!! Another great MILESTONE experience!!!
Very pleased
The team was professional and courteous from start to finish. Abel did an excellent job explaining the plan of work and setting clear expectations for the installation. I really appreciated the regular check-ins throughout the process, the thorough final wrap-up review, and the time he took to answer all of my questions.
Added an intake & cleaned/sanitized system & added UV. Went well; only took a couple of hours & system seems to be working great. Techs were friendly & knowledgeable & took care of business
Excellent service
Brandon was great! Very knowledgeable, friendly and explained everything that was going on. We have had several other companies out and couldn’t seem to get a straight answer and within an hour Brandon could explain what was going on, fixed the hvac and it was fantastic! Thanks Brandon and Milestone!
I am writing to commend Nicholas Palacios for his truly outstanding customer service. During our recent interaction, Nicholas displayed remarkable empathy, compassion, and professionalism. His genuine concern for my needs and unwavering commitment to resolving my issue were nothing short of exemplary. Nicholas took…
I continue to be duly impressed with the exceptional quality of the people at Milestone. That really is the key to exceptional service and has definitely secured my loyalty! Character does matter. When ciupled with expertise, it’s a winning and trustworthy combination Over 2 years, we have had electricians and…
Andre, did a really good job identifying the problem with our AC. Thank you!
Brian was efficient, very knowledgeable and fixed my leak
It is absolutely ridiculous that they refuse to provide price ranges over the phone for the most basic services. Instead, they make you pay $99 for a tech to show up at your house, and it does not matter if you move forward with the services, because it does not go toward the services provided.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$554 |
| Plumbing leak detection | 426 | $124–$633 |
