How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for HVAC system repair
Clear ✕All 381 Google reviews tagged “HVAC system repair” · showing 40
Our AC had stopped cooling. Milestone sent HVAC technician Alex Faulconer to diagnose the problem. He found several issues, described them in detail and prepared three optional plans of repair for me to choose. Over the last week, various HVAC services were also performed by Salvador, Jordan, Kristin, Cody,…
Friendly, informative and worked hard to get the job done.
I was very pleased with Travon’s work for our annual HVAC preventive maintenance checkup. He was thorough, professional, and polite. He worked efficiently and gave us an overview of his findings. We were very pleased. We appreciate Milestone and its commitment to customer satisfaction.
We were very happy with Daniel's service
Ivan and Anthony came out in this heat and did a thorough inspection and tune up of the HVAC, I love that these guys were not pushy at all but laid out all the options and concerns. I am an advantage member given the two tune-ups a year and same day service if my HVACs ever go down but rarely purchase any other…
Wayne did a great job answering my questions and making suggestions for preventative maintenance Juana took her time to listen to my concerns..did an excellent job fixing the issue that could have turned into a serious problem before it got out of hand...also let me know good tips on how to take care of my almost…
Made an appointment online for electrical work on Monday for Thursday morning. Thursday morning a received a text that Danni Orellana would be coming to do the service. I also received a phone call with the arrival time. Danni arrived on time and I walked him through my issues and he quoted me a price. Danni is very…
I just have to give quick update and huge shoutout to Milestone and especially to Alex Dominguez. My mom’s AC broke Friday night and, as we all know, Texas heat does not play. It was already 89° inside the house by late morning. I called Milestone and they had Alex at her door within a couple of hours. Alex was…
Izaiah showed up early, he was patient, friendly, knowledgeable and professional. Figured out the problem quickly and took care of it. I always appreciate the GREAT customer service of all the Milestone technicians that have been sent to my older ranch home and taken care of my HVac, electricity and plumbing…
Stephen R. and his coworker from Milestone Electric, A/C, & Plumbing completed some major electrical work for me on 22 April. Their exceptional work ethic, great communication skills, and commitment to ensure customer satisfaction is soooo appreciated!!! Milestone needs to ensure they are retained as part of their…
Milestone once again came through for me. Juan did an exceptional job and resolved ny issue. I have cool air again! He definitely deserves a 5 out of 5
Great service
Justin was great! He was able to take care of my advantage bi yearly service in under an hour and take care of all my concerns/answer all of my questions.
We have been pleasantly amazed at the professionalism, care for our property and overall services rendered. Jordan Bauer and Mike Reyna were at our home to finalize our HVAC contract by blowing insulation in our attic. When they left you couldn't tell they had even been here. The entire process has put Milestone at…
Daniel was very knowledgeable and friendly. Fixed our problem quickly and easily. Well done!
Terrance Johnson was the Milestone technician today addressing my AC-heatpump which suddenly stopped working three days ago. He quickly found a wire that had come loose inside the condenser unit outside and reattached it. He cleaned the outside of the condenser housing. He made sure the AC-heatpump was functioning…
Very professional and polite. He was here for several hours but stayed and completed the jobs. He worked very hard. The Milestone techs are well trained and know what they are doing as well as being very personable and kind.
Scott was excellent, delivered a great solution and couldn't have been more professional and helpful.
Billy identified the issue and fixed it quickly.
I always have a great experience with Milestone.
Very professional, timely and explained what needed to be done in details before we agreed upon the work
Mason was the best. Friendly, listened and tackled the problem. I appreciate Milestone Electrics choice of this employee for a job well done. Thank you!
David Santos was the epitome of professionalism and knowledge. He came as a follow up to earlier work, found and corrected the initial concerns and went above and beyond to rebalance our HVAC. I would highly recommend both David and Milestone
Ryan helped with our AC unit, both a repair and prepping for winter - an we couldn’t be happier with his skills, communication, and care.
Did what was agreed upon for the price I was quoted beforehand. A/C work. Completely satisfied.
Super fast response Brandon was awesome. We’ve been using them for quite a while and will continue to
Iram was prompt, professional, efficient and thorough. He diagnosed the problem and even reminded me that I have a free drain clear service which should fix the problem!! He didn’t try to upsell anything I didn’t need which is nice too. 😀
Friendly and professional. Helped understand the numerous routes available to address issues at hand.
Brett came out for a regular maintenance job in preparation for the winter. I explained problems that I had been having with HVAC with leaking. He noticed that a drain pipe was not draining the correct way so came out the next day to fix that issue for several hours. Additionally he noticed that my hot water heater…
Terrence was outstanding. Professionally diagnosed and solved the problem. Very personable and courteous.
Tech was on time, very nice and extremely knowledgable of our system. Found issue immediately and had us back up and running very quickly.
Jose Silva headed up the team to install the all new HVAC SYSTEM. He worked closely with the other team members and the entire system and ductwork was completed in About 5 1/2 hours. We couldn’t be more satisfied in choosing Milestone for the job! Kudos all around for all the workers. Lots of hard work and we heard…
Service was great. Very knowledgeable and quick.
Price gougers. Nothing is ever diagnosed correctly the first visit. Horrific experience with these guys.
AC went out while we were at dinner, called and got them out the next day (Saturday) to look at it. Benny came out and was both personable and knowledgeable, and got my problem fixed the same day
Jeremy was professional, friendly and knowledgeable!!
Ryan was courteous and friendly. He resolved our problem quickly. Thanks, Ryan!
John was careful to explain the parts which were under warranty and what they had to be replaced .Because there were two components they had to be ordered and naturally it took some time However we were kept informed during the process.Thank you John for your professional manner and skills.
A true professional who gave us exceptional service and recommendations.
Called for an A/C issue and got same day service. The tech, Justin Hyatt, was courteous and professional to a tee. He did some quick trouble shooting and found the issue right away. Really impressed with his methodical approach and overall knowledge.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
