How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for install thermostat
Clear ✕All 96 Google reviews tagged “Install thermostat” · showing 20
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Angel went the extra mile.. even late in the day he didn’t rush through anything to figure out and fix my unit
I called Milestone Electric in a panic when the thermostat I replaced failed to run the air conditioner. They were able to send out a technician the next morning (two days before Christmas). Rolando Mojica was our tech. He quickly identified the issue and assisted me in setting up the new thermostat on my phone app.…
The service is great! Mason was very informative and answered all questions. I am very satisfied.
Chris Hennig is friendly, professional, knowledgeable, and customer-oriented. He completed the installation our new Nest thermostat today, preparing us for the coming fall and winter weather. We appreciated his thorough work and explanation of everything he did today, and especially answering all our questions…
I would like to say that he and the other gentleman who came to install a faucet that I purchased were a God send. They were very understanding of my situation and were very generous in not charging for the install. Ever since my husband I and purchased this house we have always called Milestone. They are the…
Zaul was very efficient and he made sure all was working before he left. He installed a new thermostat.
Been using them for several years and everything has been great. They have even called us to do some free services that they have added to their plans. For the yearly me membership we pay it has been well worth it and much more service then we expected.
Zaul sought out and found the problem with the lack of air conditioning in the upstairs that happened right after the previous technician had done a maintenance evaluation of both HVAC units on Friday the 19th. He found the heat exchanger unit for the upstairs hvac was leaking refrigerant. He fixed the valves and…
I live with a bunch of wookies and they had clogged the drain with all their hair. Milestone did an excellent job getting me into their schedule at a reasonable price. It definitely is worth being a member for the pricing. Most recently, we had Milestone come out to look at our ac system inside and out. The way…
Just had my thermostat replaced by Milestone. As usual was very pleased with my service. As usual, the service technician was very friendly and professional. He did an excellent job of replacing the old thermostat and explaining fully all the new options.
Martin Retina came and replaced my thermostat with professionalism, friendly service and an overall outstanding customer service. Thank you!
They were awesome ! They were respectful and they were in time and explained everything! Great guys that came out! I want to say thank you from the bottom of my heart for this unit! I can’t thank you enough for what y’all have done! It was a true Blessing for me!
Last week ( Aug 21, 2023) we required work on two water heaters, four toilets and the emergency water cut off valve at the street. The work is difficult partially because the temperature is 109*F and digging out the dirt is tantamount to removing concrete with a soda straw. I want to give an “atta-boy” to Jon McGee…
Everyone I've interacted with from Milestone has been professional, courteous, and knowledgable. They are good at explaining everything and take lots of pictures and video.
Rafael Greene. Excellent service. Will recommend to others.
Outstanding service at a fair price.
Great work
Manny Escobar and 2 other techs from Milestone were here for several hours replacing 1 of 3 HVAC systems. He and the others are top-notch; all 3 are very professional, courteous, and did an outstanding job. They are the ‘A’ team!
Mr. Juan Torres and his associate were both very polite, professional, yet personable. They didn't rush anything and explained everything to me before getting started. Both were thorough in demo-ing my old HVAC and placing the old components neatly beside their service truck. Whenever they needed access to the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$554 |
| Plumbing leak detection | 426 | $124–$633 |
