How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for installation
Clear ✕All 340 Google reviews tagged “Installation” · showing 20
I had a double HVAC system installed. It’s a Lennox system. The installation went well. However, one bedroom is not being cooled . While the rest of the house is 74° or less this one bedroom yesterday late afternoon was 86°. Therefore, I contacted MILESTONE, I was told that a warranty person would be at my house no…
Ashton was great. Friendly, polite, and very professional. He quickly and thoroughly diagnosed the entire AC
Good communication. Knowledgeable. Good time management.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Manny installed two outdoor faucets for me and did an excellent job. He showed up on time, worked efficiently, and everything was installed cleanly and professionally. The lines are solid, no leaks, and the finish looks great. It’s hard to find tradespeople who take pride in their work — Manny clearly does. I’d…
My wife called Milestone Electric to come out and install an outside plug. Matthew Lacey showed up and totally took care of our project. He effectively addressed our issues/concerns and throughly walked through the process. He took time to educate us on a high level regarding the GFI plugs. He was very…
Ricardo is amazing! He's the best and most courteous repairman I've come in contact with in a long time. He explained everything that was done as he went along, made sure I understood, took pictures, and put everything back the way it was before he left. I am very pleased with the service I received! Thank you again, Ricardo!
Kody did a great job installing our new toilet and shutoff valve.
Milestone has the best employees, A plus service.
Fantastic service!! My go-to service provider from now on!
I am happy with my service checkup today. Thank you Milestone
JB and Stephen were fantastic at today’s appointment! Over the weekend, we started noticing our lights flickering around the house, which caused our battery backup system to kick in a few times. By Saturday evening, it happened about five times, and each time the battery took over saying the grid was out. We called…
Joshua was on time and very professional with his assessment of the possible issues. He performed the task (circuit breaker) quickly and also provided information for future projects.
Ricardo was great. He arrived on time and was friendly and knowledgeable. While installing my new doorbell, he noticed my doorknob was loose and fixed that for me on his way out. Wonderful customer service
Was very interested in our needs. Explained what would be done and the company's desire to do the job right the first time.
We had milestone come out for our annual HVAC tuneup. Dustin was on-time and completed the inspection quickly and thoroughly.
Joshua came out for the call and he was great! Stephen & Ryan came the next day to do some of the install work. They were very professional, quick and respectful of the house. A couple new fans installed, a couple new outdoor lights installed, a switch replaced. Thank you all!
On time, very professional, and courteous. I will definitely be using them again.
Nathan was awesome! He let me know different options, then quickly performed the work I needed. He even helped me set up the Ring Doorbell settings!
Michael O'Connor was kind, friendly, personable, compassionate and caring. He exemplified customer service and showed true concern for our issues as if they were his immediate responsibility. He is a person of good character and integrity. Nathan was our master electrician. He is competent, compassionate and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
