How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for installation
Clear ✕All 340 Google reviews tagged “Installation” · showing 40
I had a double HVAC system installed. It’s a Lennox system. The installation went well. However, one bedroom is not being cooled . While the rest of the house is 74° or less this one bedroom yesterday late afternoon was 86°. Therefore, I contacted MILESTONE, I was told that a warranty person would be at my house no…
Ashton was great. Friendly, polite, and very professional. He quickly and thoroughly diagnosed the entire AC
Good communication. Knowledgeable. Good time management.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Manny installed two outdoor faucets for me and did an excellent job. He showed up on time, worked efficiently, and everything was installed cleanly and professionally. The lines are solid, no leaks, and the finish looks great. It’s hard to find tradespeople who take pride in their work — Manny clearly does. I’d…
My wife called Milestone Electric to come out and install an outside plug. Matthew Lacey showed up and totally took care of our project. He effectively addressed our issues/concerns and throughly walked through the process. He took time to educate us on a high level regarding the GFI plugs. He was very…
Ricardo is amazing! He's the best and most courteous repairman I've come in contact with in a long time. He explained everything that was done as he went along, made sure I understood, took pictures, and put everything back the way it was before he left. I am very pleased with the service I received! Thank you again, Ricardo!
Kody did a great job installing our new toilet and shutoff valve.
Milestone has the best employees, A plus service.
Fantastic service!! My go-to service provider from now on!
I am happy with my service checkup today. Thank you Milestone
JB and Stephen were fantastic at today’s appointment! Over the weekend, we started noticing our lights flickering around the house, which caused our battery backup system to kick in a few times. By Saturday evening, it happened about five times, and each time the battery took over saying the grid was out. We called…
Joshua was on time and very professional with his assessment of the possible issues. He performed the task (circuit breaker) quickly and also provided information for future projects.
Ricardo was great. He arrived on time and was friendly and knowledgeable. While installing my new doorbell, he noticed my doorknob was loose and fixed that for me on his way out. Wonderful customer service
Was very interested in our needs. Explained what would be done and the company's desire to do the job right the first time.
We had milestone come out for our annual HVAC tuneup. Dustin was on-time and completed the inspection quickly and thoroughly.
Joshua came out for the call and he was great! Stephen & Ryan came the next day to do some of the install work. They were very professional, quick and respectful of the house. A couple new fans installed, a couple new outdoor lights installed, a switch replaced. Thank you all!
On time, very professional, and courteous. I will definitely be using them again.
Nathan was awesome! He let me know different options, then quickly performed the work I needed. He even helped me set up the Ring Doorbell settings!
Michael O'Connor was kind, friendly, personable, compassionate and caring. He exemplified customer service and showed true concern for our issues as if they were his immediate responsibility. He is a person of good character and integrity. Nathan was our master electrician. He is competent, compassionate and…
Very pleased with Milestone’s service. Had them come out and install outdoor outlets and replace a few indoor switches. Techs were professional, knowledgable and thorough. Would highly recommend.
Very professional and knowledgeable asset to Milestone.
Great service, he was super efficient and thoughtful. Made sure to ask before he did any major changes. 10/10 would recommend him to friends!
Very professional and knowledgeable.Dayton did great job explaining what was needed to replace our water heater. Plan on doing more business with Milestone!
They were awesome ! They were respectful and they were in time and explained everything! Great guys that came out! I want to say thank you from the bottom of my heart for this unit! I can’t thank you enough for what y’all have done! It was a true Blessing for me!
Prices are a bit too high but good service I'll recommend them
Matthew was wonderful! He was so friendly and explained everything thoroughly. He got the job done quickly and went above and beyond with the repairs.
Scott was fantastic! He was informative and respectful. He answered all my questions and the service he provided was above and beyond! Will definitely ask for him by name in the future!
Wow, As usual, your teams effectiveness and professionalism has blown me away. I'll be recommending u to any of our 500 members at the 4 Seasons at Las Colinas.
To we had Cody in our home this afternoon I was pretty convinced he was The real deal. Polite, candid, double checked the issue we were having and made a couple of suggestions for us to consider. We generally do not make decisions quickly. We took Cody’s thoughts into consideration and decided to ask him to head up…
Scott Wagley quickly troubleshot my electric issue and identified to a warranty that will correct the issue. I recommend Scott & Milestone for all our home repair issues.
Michael O’Connor was great. He is really professional and knowledgeable in his work scope. He finished the project I requested pretty neat. I am very satisfied with his electrical service
Outstanding job. Great people and very knowledgeable. They care and are proud of their job. Great communication and clear goals. I couldn't imagine going somewhere else. Thank you.
If you can ask for Abel and Cristian if you are in the DFW area and are looking to replace your HVAC unit these guys are the best! Milestone as a company is more expensive then most almost by double depending on what your getting done. But they are quick and do a great job and are always very friendly.
Excellent knowledge! Efficient and personable
Corey and crew were great to work with. We had a difficult job hanging a huge light amongst other tasks. They handled it professionally and timely. I definitely recommend Corey for any job
Great work in installing a ceiling fan in the living room with high ceilings - Quick, efficient, and an excellent experience
During my installation of the insulation in attic, I had a great experience, all my questions were answered and explained to me. Mr. Bauer was a very considerate person to be around. And, Mike Reyna was extremely helpful to Jordan, making sure everything was ready to go. Great Teamwork!!! 7/7/23
Outstanding service at a fair price.
Sewer Line Replacement consulting with Francisco Hernandez, Part I to narrow down the actual cost and criteria of the situation. This was a very sour experience. Not that Francisco wasn't a great consultant. Just the idea that this crucial piece of equipment was so expensive. Long story very, very short, lol -…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
