Experts Reviews · Company report
Milestone Electric, A/C, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Milestone Electric, A/C, & Plumbing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milestone Electric, A/C, & Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 83% of plumbers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milestone Electric, A/C, & Plumbing is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.

Milestone Electric, A/C, & Plumbing for light fixture repair

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Jobs reviewedHow many Google reviews are tagged with this job.254
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$100–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Light fixture repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 254 Google reviews tagged “Light fixture repair” · showing 20

Rhonda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I was very pleased with Travon’s work for our annual HVAC preventive maintenance checkup. He was thorough, professional, and polite. He worked efficiently and gave us an overview of his findings. We were very pleased. We appreciate Milestone and its commitment to customer satisfaction.

Paid $1–200Great priceHVAC system repairA/C system maintenanceLight fixture repair
Carol11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Christian did a wonderful job helping us with the hot water heater. Very professional and very kind. He answered several questions for me. Thank you!!!

Light fixture repairFaucet repairFaucet installation+ Responsiveness+ Punctuality+ Quality
LarryLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional, knowledgeable and explains issues to customer well. Wayne Wortham is the best Milestone electrician or any other type of employee who has made home repairs for me Larry V. Smith

Light fixture repair+ Responsiveness
Mandie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…

A/C system maintenanceElectrical fixture installationElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
DeannaLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Noah is outstanding. He did an excellent job. Above and beyond.

Paid $1,000+Reasonable priceGround wire installationElectrical fuse changingElectrical wiring installation
Johnny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Professional service well done.

Paid $100–200Reasonable priceGarbage disposal installationLight fixture repair
RoxiLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had a great experience with Milestone Electric! Our service technician, Neil Miles, was extremely professional, prompt, and communicated clearly before arriving. He was friendly and took the time to make sure our light fixture was fixed properly, addressing everything that was needed without rushing. Neil also…

Paid $100–200Great priceLight fixture repair
Jess4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Matthew went above and beyond for us today to fix some under counter lighting that needed repair. We are hosting a party tomorrow and needed a same-day solution, so he drove to Irving to retrieve the part and came right back to install it. Truly going the extra mile! Thanks, Matthew!

Paid $600–700Reasonable priceLight fixture repair
Kksamps3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent experience with Loy, Christian & Kevin. They put in new under cabinet lighting in our kitchen, repaired and replaced bulbs in the lights above the cabinets too & installed to replacement fixtures upstairs. I called for the appointment yesterday, they came today & promptly finished the job. Everything looks…

Customer photo from Kksamps's reviewCustomer photo from Kksamps's reviewCustomer photo from Kksamps's review
Paid $1,000+Reasonable priceLight fixture installationLight fixture repair
Jenn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alexander did a great job. Installed new plug outlet and then I added additional to dos that we had been putting off. He was not pushy at all. Just helpful and honest! Really appreciated his expertise and professionalism! Ty Alexander

Not sureCustomer support
TLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ignacio was very professional. He was helpful in explaining the issue I was having.

Great priceLight fixture repair
Frisco4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast and on time service.

Light fixture repair
Pamela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Emily was awesome - very knowledgeable & helpful. She was also very pleasant and listened.

Paid $1–100Great priceElectrical inspectionsLight fixture repair
Jean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Finding the cause of our ceiling fan lights not working was frustrating as all tests pointed to they should be on. Luis was persistent and solved the problem.

Paid $500–600Reasonable priceLight fixture repairElectrical panel repair
Lyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The electrical technician, Neil Miles was the consummate home electrician. He was professional in all aspects, well groomed, well spoken, polite, very smart, knowledgeable and very accommodating. He endeavored to do a perfect job. My wife, dog Goldi and I felt very comfortable with him being in our home. He is…

Paid $200–300Great priceElectrical parts assemblyLight fixture repairElectrical wiring repair
Terrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

A 20 minute job cost almost $400 out of pocket. Thankfully, the job was done.

Paid $300–400OverpricedLight fixture repair
kristi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Logan from Milestone was the most the helpful service call I’ve ever placed. Knowledgable, friendly, went above and beyond to offer advice and fix my issues. I will call Milestone now for all my electrical needs and more!

Paid $100–200Reasonable priceLight fixture repair
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lamarius was professional, nice and knowledgeable. He quickly assessed and fixed the issue.

Light fixture repair
GeeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He was very professional and he knew exactly what he was doing. He made my day and the job was completed excellent

A/C system maintenanceLight fixture repair+ Responsiveness+ Punctuality+ Quality
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Francisco was awesome!. He was on time, fast, very kind, knowledgeable,courteous,& took the time to explain everything to me. I love this company,have uesed them many times, & will continue to do so. Thank you, Milestone!

Light fixture repairToilet installationService not listed

Show more light fixture repair reviews (234 more) →

Price

$305-34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Jobs customers hired them for

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