Experts Reviews · Company report
Milestone Electric, A/C, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Milestone Electric, A/C, & Plumbing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milestone Electric, A/C, & Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 83% of plumbers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milestone Electric, A/C, & Plumbing is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.

Milestone Electric, A/C, & Plumbing for outdoor lighting installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.80
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor lighting installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 80 Google reviews tagged “Outdoor lighting installation” · showing 40

Darryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great job! Mario Torres Jr, Thanks for sending me your best technician.

Customer photo from Darryl's review
Light fixture installationOutdoor lighting installationElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Texas14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On time, knows his stuff, very pleasant to work with

Paid $1,000+Not sureElectrical fuse changingElectrical wiring installationOutdoor lighting installation
johnnyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Loy dud an excellent job with a security light for me. Very professional, and on time and also pointed out some other things for the future that I may need. I always have great service from Milestone. Thank again Loy.

Paid $100–200Great priceLight fixture installationOutdoor lighting installation
HaroldLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Michael O'Connor was kind, friendly, personable, compassionate and caring. He exemplified customer service and showed true concern for our issues as if they were his immediate responsibility. He is a person of good character and integrity. Nathan was our master electrician. He is competent, compassionate and…

Customer photo from Harold's reviewCustomer photo from Harold's reviewCustomer photo from Harold's reviewCustomer photo from Harold's review
Paid $1,000+Great priceGround wire installationElectrical fuse changingElectrical wiring installation
Arian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Emily was amazing! She really got to know what we were looking for, helped us research the best options, and did a fantastic job at implementation, making sure that we were informed and happy every step of the way. I love our new house lights and am so grateful to Emily for her knowledge, expertise, and professionalism.

Reasonable priceOutdoor lighting installationElectrical fixture installation
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loy performed my service. Looked over all my electrical issues, replaced two exterior lights, upgraded my surge and lighting protectors. Introduced me to their maintenance program, and their other services. And explained my warranty on the work completed. Very friendly, knowledgeable, and professional. Highly recommend this company.

Electrical inspectionsLight fixture installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time and professional work. I would highly recommend for any electrical work.

Electrical fixture installationElectrical wiring repairOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
PatrickLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. On time, efficient, knowledgeable, friendly.

Electrical inspectionsLight fixture installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Gina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jonathon Hebert arrived on time. He took the time to make sure my issues were addressed accurately. He went above and beyond to make my outdoor lighting was top notch! Thank you Jonathan!

Outdoor lighting installation+ Responsiveness+ Punctuality+ Quality
HerbGodWife12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Used to unclog our drain. Brandon did good. We mostly have long hair here...so having someone reliable is important. We use Milestone for all our AC, Electrical and plumbing needs. Maybe not the cheapest...but quality, service, cooperation, helpfulness, and so much more bring absolute value to the money spent. I…

A/C system maintenanceElectrical fixture installationElectrical wiring repair+ Responsiveness+ Quality+ Value
Ingrid2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shan was amazing! He always does a wonderful job and is so polite and knowledgeable!

Electrical fixture installationElectrical wiring installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional, trustworthy, very experienced, will use again

Outdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Kellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job, very informative! Excellent service.

Outdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Christian Keith installed a replacement Floodlight Camera that had been weather damaged. He made sure everything was working before he left. Good job, Christian! The Stevens

Outdoor lighting installationInstallation+ Responsiveness+ Punctuality+ Professionalism
JesseLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Milestone is the best. We use them all the time for our needs! Great service and great people! They all do a great job. Wes and Josh were awesome today, but someone at Milestone has done virtually every kind of work here that is offered. We use them always.

A/C system maintenanceCustomer supportElectrical fixture installation+ Responsiveness+ Quality+ Professionalism
NormaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

London was not only very professional, but very efficient getting the electrical issues resolved. He worked with me on pricing and even gave me great advise going forward. Great work !!!

Outdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Charles8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Milestone for our HVAC and electrical work for several years, and they are always prompt, efficient and courteous. Logan was no exception. He and his associate came first thing this morning and took care of our needs in a very professional, friendly manner. We highly recommend Logan and Milestone.

Electrical fixture installationOutdoor lighting installationService not listed+ Responsiveness+ Punctuality+ Quality
Bryce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a good job of identifying problem, replacing what I needed and installing new hardware.

Electrical wiring repairOutdoor lighting installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Caroline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

On time, done right

HVAC system maintenanceOutdoor lighting installation
Tracy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I can always rely on Milestone

Fan installationOutdoor lighting installationElectrical outlet & switch installation+ Professionalism
Ann11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Adam is the consummate professional and always brings great attention to detail, going "above and beyond." It is a pleasure to work with him.

Outdoor lighting installationService not listed+ Responsiveness+ Punctuality+ Quality
Jewell10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The tech.was very knowledgeable about the task ,respectful of my home,pratice safety while working

Outdoor lighting installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Professionalism
Dorothy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tyler S. was our technician. He did an amazing job. Updated electrical panel and installed outside lighting for drive-way. Very knowledgeable.

Electrical fixture installationOutdoor lighting installation
Kathrine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clint and his co-worker did an excellent job. Both ceiling fans run and look great. Both lights that were falling from the ceiling are now secure and work great. My 2 house lights are up and the sensor motion is working. Both were very polite and very clean. Thanks so much!

Fan installationLight fixture installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Mason was the definition of awesome! He helped resolve an issue with the original installation we had on a brand new outdoor fan. He worked to get a brand new replacement fan shipped directly to us, fixed the wiring, installed the new fan and made sure to check for a tight, waterproof seal all over so the fan could…

Electrical wiring repairGeneral repairsOutdoor lighting installation+ Responsiveness+ Punctuality+ Professionalism
joni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent job ! Fast & very professional

Outdoor lighting installation+ Responsiveness+ Punctuality+ Quality
BernieLocal Guide · 243 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Nata came back at my request to replace the outdoor lighting fixture at my request. Quick respinse and swap out. Great job as always. Will be calling again in the future. Thanks very much!

Outdoor lighting installation+ Responsiveness+ Punctuality+ Quality
CharisseLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent service and communication!! Devon was exceptional.excellent

HVAC system repairOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
RodLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Christian did a great job - He was on time - Professional - personable - Took care of the work quickly - Good job Christian

Outdoor lighting installation+ Responsiveness+ Punctuality+ Professionalism
Joshua5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Technician was on time and conducted a thorough assessment of my current electrical needs. He presented 3 reasonably priced options and answered all my questions about the recommended actions. Work began on time, and I was able to continue working from home without interruption. Despite running into unforeseen…

HVAC system maintenanceGround wire installationOutdoor lighting installation
Debbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Scott & Tommy were very helpful and hard working. They went above and beyond our expectations. We would definitely like them to come back for our future projects

Electrical fixture installationElectrical wiring installationHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Milestone sent a repair person quickly. He was knowledgeable and offered suggestions to improve our system. Best of all, got us up and running quickly. Thank you Milestone! Takes the worry out!

Light fixture installationOutdoor lighting installationHeating system repair+ Responsiveness+ Punctuality+ Quality
PamelaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tim Cook was the electrician that came out to my home to install new outdoor lighting. He was on time, professional, friendly and did an excellent job. I would like Tim’s manager to know what a great employee he has.

Outdoor lighting installation+ Professionalism
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have filled this form out twice. Mr. Lewis did an excellent job. Please do not ask me again. Thank you

Outdoor lighting installation+ Professionalism
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outstanding service! Professional, on time, explained the process. Will definitely call them again

Outdoor lighting installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Professionalism
Terri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic job Jonathan Hebert! My lighting was installed perfectly. He was courteous and professional and I would have him back in my home again.

Outdoor lighting installation
AvaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service person, Michael W. was professional, knowledgeable and quite helpful in aiding me to analyze which repairs and installations that my home needed. I learned quite a lot. Most importantly, HE LISTENED to what I wanted to do and not do at the moment. Excellent customer service.

Fan installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
BrendaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Milestone foe the last 6 years. We are also a maintenance member so we get yearly inspections and cleaning of major systems such as electrical plumbing and HVAC. There may be cheaper providers but you get what you pay for. These folks are the best.

A/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Quality+ Professionalism
BeckyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Robert was on time, personable and professional. He gave me several different options to choose and the pros and cons for each. I would highly recommend Robert for anything 👌 you need. Becky S

Light fixture installationOutdoor lighting installationElectrical outlet & switch installation
Clinton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Shan did a great job with our electrical repairs. I would highly recommend both him and Milestone.

Outdoor lighting installationLight fixture repair+ Responsiveness+ Punctuality+ Quality

Show more outdoor lighting installation reviews (40 more) →

Price

$305-34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Jobs customers hired them for

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