Experts Reviews · Company report
Milestone Electric, A/C, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Milestone Electric, A/C, & Plumbing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 19,623 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milestone Electric, A/C, & Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 83% of plumbers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milestone Electric, A/C, & Plumbing is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.

Milestone Electric, A/C, & Plumbing for outdoor plumbing system repair

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Jobs reviewedHow many Google reviews are tagged with this job.190
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$328–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 108
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 190 Google reviews tagged “Outdoor plumbing system repair” · showing 20

Louis13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Dylan was on time and quickly diagnosed and resolved the issue. Can ask for more than quick and cured!

Paid $2,000+Reasonable priceWater heater installationOutdoor plumbing system repairFaucet installation
Jim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Cristian was incredibly courteous and provided a detailed explanation of what was required to address my issue.

Paid $400–600Great priceOutdoor plumbing system repair
ester2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Highly recommend Milestone for your home plumbing, electric and AC needs. I have used a few other companies in the past and Milestone has the best customer approach and service. Their technicians are very qualified and honest. Jovanni did a fantastic job at guiding us through our water issues and we will be a customer for life.

Great priceOutdoor plumbing system repair
mitzi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great job by technician. He was very thorough and took time to explain everything. I would definitely recommend.

Paid $1–200Outdoor plumbing system repair+ Punctuality+ Value
Kathy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Uriel was professional, knowledgeable and patiently answered all my questions.

Paid $1–200Reasonable pricePlumbing leak detectionOutdoor plumbing system repair
BenjaminLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Francisco Hernandez was cool, courteous, and professional, and very trustworthy. Great experience. Same with recent experience with Gary Strange. Great guy, very reliable and knowledgeable. As always, had another experience with Ivan. Top knotch

HVAC system maintenanceA/C system maintenanceFaucet repair+ Responsiveness+ Punctuality+ Quality
RodneyLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very happy with (excellent) response, diagnosis, recommendations with supporting explanations, and the work performed! Great experience overall!

Paid $600–800Great pricePlumbing pipe repairOutdoor plumbing system repairWater heater repair
Lauren12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional, responsive and super friendly! Would 10/10 call them again

Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Alfred10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional great job thanks.

Faucet repairOutdoor plumbing system repair
Alin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Milestone Electric did a great job replacing one of our bathroom vents. Quick, efficient, and left everything spotless. Devon did a fantastic job.

Paid $1–200Great priceOutdoor plumbing system repairService not listed
BryanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service. They came out the same day, and gave me the best case and worst case scenario pricing. Got it all taken care of in less than an hour.

Paid $200–400Reasonable priceOutdoor plumbing system repair
Dieter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Update from 2 days ago. This was an outside slab leak that required digging and tunneling under the slab several feet to access and repair the broken pipe. It was a serious job, well beyond an average plumbing repair. Joseph Spencer (The Repair Tech) conducted himself very professionally. He has a great…

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Alex was friendly, professional, knowledgeable. He took digital photos of my water heater, the water copper lines for ice maker for a new refrigerator, checked sewer lines under house and the waterlines and turn off valves to house. He found areas of safety concerns that warrant new systems due to age and safety.…

Paid $1,000+Not sureToilet repairWater heater installationGarbage disposal installation
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ariel was professional yet friendly. He kept me informed throughout. Although unable to finish the repairs in one day, he was thorough in identifying the problem and recommended repairs.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
GlennLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jonathan A. and Cooper, Bryan S.,, and Christopher S..were amazing! ALL very professional, very expedient, had great personalities, and displayed superior knowledge with a high level of work ethic that is enviable and highly valuable! They are a strong team and fortunate to acquire literally for their presence alone…

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairOutdoor plumbing system repair
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Cody Walker was very professional, completed all work including cleanup and answered all question. Would recommend Cody highly, wish I knew about him years ago.

A/C system maintenanceOutdoor plumbing system repairService not listed
Mandie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…

A/C system maintenanceElectrical fixture installationElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
Commander7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Manny installed two outdoor faucets for me and did an excellent job. He showed up on time, worked efficiently, and everything was installed cleanly and professionally. The lines are solid, no leaks, and the finish looks great. It’s hard to find tradespeople who take pride in their work — Manny clearly does. I’d…

Paid $400–500Reasonable priceOutdoor plumbing system repairFaucet installation
EricLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Manny installed two outdoor faucets for me and did an excellent job. He showed up on time, worked efficiently, and everything was installed cleanly and professionally. The lines are solid, no leaks, and the finish looks great. It’s hard to find tradespeople who take pride in their work — Manny clearly does. I’d…

Customer photo from Eric's review
Paid $400–500Reasonable priceInstallation+ Responsiveness+ Punctuality+ Quality
Kelley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Amazing service!

Outdoor plumbing system repair

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Price

$305-34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Jobs customers hired them for

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