How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for outdoor plumbing system repair
Clear ✕All 190 Google reviews tagged “Outdoor plumbing system repair” · showing 40
Dylan was on time and quickly diagnosed and resolved the issue. Can ask for more than quick and cured!
Cristian was incredibly courteous and provided a detailed explanation of what was required to address my issue.
Highly recommend Milestone for your home plumbing, electric and AC needs. I have used a few other companies in the past and Milestone has the best customer approach and service. Their technicians are very qualified and honest. Jovanni did a fantastic job at guiding us through our water issues and we will be a customer for life.
Great job by technician. He was very thorough and took time to explain everything. I would definitely recommend.
Uriel was professional, knowledgeable and patiently answered all my questions.
Francisco Hernandez was cool, courteous, and professional, and very trustworthy. Great experience. Same with recent experience with Gary Strange. Great guy, very reliable and knowledgeable. As always, had another experience with Ivan. Top knotch
Very happy with (excellent) response, diagnosis, recommendations with supporting explanations, and the work performed! Great experience overall!
Professional, responsive and super friendly! Would 10/10 call them again
Very professional great job thanks.
Milestone Electric did a great job replacing one of our bathroom vents. Quick, efficient, and left everything spotless. Devon did a fantastic job.
Great service. They came out the same day, and gave me the best case and worst case scenario pricing. Got it all taken care of in less than an hour.
Update from 2 days ago. This was an outside slab leak that required digging and tunneling under the slab several feet to access and repair the broken pipe. It was a serious job, well beyond an average plumbing repair. Joseph Spencer (The Repair Tech) conducted himself very professionally. He has a great…
Alex was friendly, professional, knowledgeable. He took digital photos of my water heater, the water copper lines for ice maker for a new refrigerator, checked sewer lines under house and the waterlines and turn off valves to house. He found areas of safety concerns that warrant new systems due to age and safety.…
Ariel was professional yet friendly. He kept me informed throughout. Although unable to finish the repairs in one day, he was thorough in identifying the problem and recommended repairs.
Jonathan A. and Cooper, Bryan S.,, and Christopher S..were amazing! ALL very professional, very expedient, had great personalities, and displayed superior knowledge with a high level of work ethic that is enviable and highly valuable! They are a strong team and fortunate to acquire literally for their presence alone…
Cody Walker was very professional, completed all work including cleanup and answered all question. Would recommend Cody highly, wish I knew about him years ago.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Manny installed two outdoor faucets for me and did an excellent job. He showed up on time, worked efficiently, and everything was installed cleanly and professionally. The lines are solid, no leaks, and the finish looks great. It’s hard to find tradespeople who take pride in their work — Manny clearly does. I’d…
Manny installed two outdoor faucets for me and did an excellent job. He showed up on time, worked efficiently, and everything was installed cleanly and professionally. The lines are solid, no leaks, and the finish looks great. It’s hard to find tradespeople who take pride in their work — Manny clearly does. I’d…
Amazing service!
Milestone has provided two services for me. The first was a major sewer service line replacement. I was pleased with their performance both times.
Luis is amazing! Professional, on-time, trusting and kind. A genuine great person! He jumped in quickly and discovered the problem leak. He repaired it and sent pictures of the new pipe before restoring the dirt and panel. I will sleep sound tonight. Thank you!
Friendly, efficient,and knowledgeable. Performed service in a well designed manner of electrical service
Milestone is so kind and professional. They are very responsive and always put customers first. They’re like the chick fil a of home services! Cody did a great job figuring out the problem promptly
wonderfully honest, Major repair and Best Pricing for the beat service available. Pleasant and professional, two generations of this family using Milestone and very satisfied 🤩
Could not complete work due to city shut off problem. Processed request for repair.
Very sharp and professional young man. He is a great asset to Milestone!
Did a great job. Answered all my questions. Went above and beyond.
Very pleasant and knowledgeable. Provided excellent service.
Arrived when they said, did a great job. Very satisfied
Professional appearance and demeanor. Light touch on upselling services. Straightforward explanation of the repairs required and costs,
Saw did a great job doing a major sewer line repair. Quick and efficient.
The Milestone Team checked out the issue, gave various options to fix it, and was able to get it done in a flash! Daniel was very professional in utilizing his knowledge and skill set to complete the task better than anticipated. And, we are so blessed that we were able to get the job done for less than expected.…
Steve Pound was Great! Amazing knowledge and work ethic. Couldn't ask for a better Representative. 10 out of 10 personally, but Google only let's me give 5 stars.
Matthew was very prompt, friendly, and professional. We had two outdoor faucets that needed repair, and he got right to business. Both required removing some brick, and he did that as well as replacing the brick afterwards. He did a beautiful job and everything is great...he left the faucets and bricks in…
Great service! Was awesome and patient. He also let me know important info about our unit.
Very personable. Presents himself well.Self-assured. Instant rapport effortlessly. Instills confidence. Works efficiently. Thorough knowledge of his trade. Detail oriented. In depth inspection with written documentation of his findings. Presents options with recommendation. No ‘pressure.’ Patiently fields…
This is my second post for Milestone - and I still love them! Shout out to Robert G. for coming by short notice and seemingly at the end of his shift. He was kind, patient and thorough! And overall solved my issue. Milestone continues to deliver 5-star service! Thank you, Robert!!! ☺️
Great job.
2 water heaters installed. This included all the safety devices needed/required. The other two men, Sheldon & another Johnathan were members of the installation team. All 3 men were a pleasure to work with. (They worked: I just watched & tried to stay out of the way.) The Johnathans went the “extra mile” &…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $26–$239 |
| A/C system maintenance | 865 | $27–$480 |
| Electrical outlet & switch repair | 793 | $158–$493 |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $322–$1.2k |
| Heating system maintenance | 453 | $27–$264 |
| Drain cleaning | 443 | $148–$502 |
| Plumbing leak detection | 426 | $114–$633 |
