How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for outdoor plumbing system repair
Clear ✕All 190 Google reviews tagged “Outdoor plumbing system repair” · showing 100
Dylan was on time and quickly diagnosed and resolved the issue. Can ask for more than quick and cured!
Cristian was incredibly courteous and provided a detailed explanation of what was required to address my issue.
Highly recommend Milestone for your home plumbing, electric and AC needs. I have used a few other companies in the past and Milestone has the best customer approach and service. Their technicians are very qualified and honest. Jovanni did a fantastic job at guiding us through our water issues and we will be a customer for life.
Great job by technician. He was very thorough and took time to explain everything. I would definitely recommend.
Uriel was professional, knowledgeable and patiently answered all my questions.
Francisco Hernandez was cool, courteous, and professional, and very trustworthy. Great experience. Same with recent experience with Gary Strange. Great guy, very reliable and knowledgeable. As always, had another experience with Ivan. Top knotch
Very happy with (excellent) response, diagnosis, recommendations with supporting explanations, and the work performed! Great experience overall!
Professional, responsive and super friendly! Would 10/10 call them again
Very professional great job thanks.
Milestone Electric did a great job replacing one of our bathroom vents. Quick, efficient, and left everything spotless. Devon did a fantastic job.
Great service. They came out the same day, and gave me the best case and worst case scenario pricing. Got it all taken care of in less than an hour.
Update from 2 days ago. This was an outside slab leak that required digging and tunneling under the slab several feet to access and repair the broken pipe. It was a serious job, well beyond an average plumbing repair. Joseph Spencer (The Repair Tech) conducted himself very professionally. He has a great…
Alex was friendly, professional, knowledgeable. He took digital photos of my water heater, the water copper lines for ice maker for a new refrigerator, checked sewer lines under house and the waterlines and turn off valves to house. He found areas of safety concerns that warrant new systems due to age and safety.…
Ariel was professional yet friendly. He kept me informed throughout. Although unable to finish the repairs in one day, he was thorough in identifying the problem and recommended repairs.
Jonathan A. and Cooper, Bryan S.,, and Christopher S..were amazing! ALL very professional, very expedient, had great personalities, and displayed superior knowledge with a high level of work ethic that is enviable and highly valuable! They are a strong team and fortunate to acquire literally for their presence alone…
Cody Walker was very professional, completed all work including cleanup and answered all question. Would recommend Cody highly, wish I knew about him years ago.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Manny installed two outdoor faucets for me and did an excellent job. He showed up on time, worked efficiently, and everything was installed cleanly and professionally. The lines are solid, no leaks, and the finish looks great. It’s hard to find tradespeople who take pride in their work — Manny clearly does. I’d…
Manny installed two outdoor faucets for me and did an excellent job. He showed up on time, worked efficiently, and everything was installed cleanly and professionally. The lines are solid, no leaks, and the finish looks great. It’s hard to find tradespeople who take pride in their work — Manny clearly does. I’d…
Amazing service!
Milestone has provided two services for me. The first was a major sewer service line replacement. I was pleased with their performance both times.
Luis is amazing! Professional, on-time, trusting and kind. A genuine great person! He jumped in quickly and discovered the problem leak. He repaired it and sent pictures of the new pipe before restoring the dirt and panel. I will sleep sound tonight. Thank you!
Friendly, efficient,and knowledgeable. Performed service in a well designed manner of electrical service
Milestone is so kind and professional. They are very responsive and always put customers first. They’re like the chick fil a of home services! Cody did a great job figuring out the problem promptly
wonderfully honest, Major repair and Best Pricing for the beat service available. Pleasant and professional, two generations of this family using Milestone and very satisfied 🤩
Could not complete work due to city shut off problem. Processed request for repair.
Very sharp and professional young man. He is a great asset to Milestone!
Did a great job. Answered all my questions. Went above and beyond.
Very pleasant and knowledgeable. Provided excellent service.
Arrived when they said, did a great job. Very satisfied
Professional appearance and demeanor. Light touch on upselling services. Straightforward explanation of the repairs required and costs,
Saw did a great job doing a major sewer line repair. Quick and efficient.
The Milestone Team checked out the issue, gave various options to fix it, and was able to get it done in a flash! Daniel was very professional in utilizing his knowledge and skill set to complete the task better than anticipated. And, we are so blessed that we were able to get the job done for less than expected.…
Steve Pound was Great! Amazing knowledge and work ethic. Couldn't ask for a better Representative. 10 out of 10 personally, but Google only let's me give 5 stars.
Matthew was very prompt, friendly, and professional. We had two outdoor faucets that needed repair, and he got right to business. Both required removing some brick, and he did that as well as replacing the brick afterwards. He did a beautiful job and everything is great...he left the faucets and bricks in…
Great service! Was awesome and patient. He also let me know important info about our unit.
Very personable. Presents himself well.Self-assured. Instant rapport effortlessly. Instills confidence. Works efficiently. Thorough knowledge of his trade. Detail oriented. In depth inspection with written documentation of his findings. Presents options with recommendation. No ‘pressure.’ Patiently fields…
This is my second post for Milestone - and I still love them! Shout out to Robert G. for coming by short notice and seemingly at the end of his shift. He was kind, patient and thorough! And overall solved my issue. Milestone continues to deliver 5-star service! Thank you, Robert!!! ☺️
Great job.
2 water heaters installed. This included all the safety devices needed/required. The other two men, Sheldon & another Johnathan were members of the installation team. All 3 men were a pleasure to work with. (They worked: I just watched & tried to stay out of the way.) The Johnathans went the “extra mile” &…
I've used these guys for years, even was able to get into their top tier discount plan, however even though the work is good, Milestone is way too expensive. I'm done using.
Esai was very professional and explained things to us in an informative way. He was very thorough with his job.
Great service like always from Milestone!!
Matthew was on time and went right to work correcting our outside faucet. He was well dressed, friendly, very personable and knowledgeable about plumbing. He repaired our problem after other plumbers had told us it would take much more significant work to correct. He also made the repair so that the faucet…
I had leaky outside faucets and Milestone/Dewayne came out- assessed the problem and was very professional and knowledgeable . He was also very careful on doing the work on my home and could answer any questions i had - without the sales pitch syndrome and price was reasonable. I would definitely call them for future issues.
Quick availability, showed up on time, completed repairs quickly, cleaned up the site when finished. I really appreciated being offered a few repair options to choose from.
Estimate given for about 6 plumbing repairs which was over $11K! I narrowed today’s work down to most immediate need for $2K. Highly overpriced for what 2 out of the 6 repairs completed. AND my outside shut off valve is still leaking at the connection. Was told I need a new hose, but later techs admitted that…
Prompt and a pleasure to work with
Very professional and excellent customer service
Hard to navigate around the hoarder stash, but they got a multi outlet circuit trouble shot and repaired
Actually returned to review previous work they did a few months back. Very professional, everyone from the office staff to the service tech. Also very polite and prompt.
Great Service
Very quick response to our slab leak! Josh gave us an accurate quote and clear explanation of service needed. Milestone crew even came late in the afternoon and stayed late to finish pipe repair. CJ and Chad were great to work with and we were most appreciative of their efforts to get our repairs completed! Highly recommend Milestone and their crew.
Dewayne W. was amazing. He came on time and was very knowledgeable. He worked fast and gave great recommendations. I would absolutely recommend this company.
Complete sewer line replaced in a day. Only reason not finished is because waiting on city to inspect. I’m thoroughly happy with the work and crew. I highly recommend this team.
I can’t say enough good things about Johnathan from Milestone and the other plumber technician that came with him. Very friendly, professional and skilled. Definitely recommend you consider Milestone the next time you have plumbing needs.
Trevor was awesome he took the time to go through everything in the house with us and provide us with the best solution. Our use mile stone for all our needs
Chris and his assistant provided us with excellent service. Chris had to leave and comeback multiple times to complete the job due to special needs of the job. Milestone decided that another firm should be brought in for a consultation on water that had leaked around a toilet. They contacted a reputable firm who…
Both technicians did a great job. Very polite, friendly, and explained what they were doing. We would highly recommend them to others. Thanks for your awesome work .
Excellent and efficient service. Well done.
Great job
Found the problems. Gave good solutions. Quality work I have always gotten from Milestone. Great knowledgeable people from a great company. 👍
Great team! They got me taken care of ASAP.
Zach Williams originally came out to fix an outdoor faucet leak, and as part of our membership did a few courtesy checks on the rest of the house. We talked about the age of my water heaters (they were original, very old) and he expertly answered all my questions without pressuring me to buy anything. He just gave…
All good
Milestone is the best. We use them all the time for our needs! Great service and great people! They all do a great job. Wes and Josh were awesome today, but someone at Milestone has done virtually every kind of work here that is offered. We use them always.
This is my 4th experience with Milestone, all habe been great! Nathan was a great help and provided a ton of valuable information about my plumboing system.
Prompt in an emergency! Perfect hole dug and filled! So much careful time and attention!
I scheduled an appointment for two outdoor faucet replacements using their text scheduling option, and it worked great. Their follow up customer service call was professional and timely. Brian, my technician, called me right when they said he would, he showed up when he said he would, and successfully completed…
Rafael was great! Very professional, courteous and personable. A real keeper!
They are very professional, polite , knowledgeable , punctual and good price
Water leak detection. Justin Adam's was great, found my issue and quickly resolved. Professional treatment and a fair price.
Will use again and in the future and would recommend to friends and family.
Had ceiling fan and light installed. Had routine HVAC service performed.
On time and quality work.
Switched to Milestone for our AC work. Used them once before for an electrical panel install.
During the Christmas freeze, we had an outdoor faucet freeze and crack. Milestone was able to replace it as well as the other outdoor faucet. As we have come to expect from Milestone personnel, Rocky was personable, experienced, and did an excellent job.
Prompt courteous professional
Will be recommending in the future. I have been so impressed with the professionalism and courtesy service I've received through the entire process with my issue.
Chris Marshall came to provide maintenance service on my plumbing throughout my home. Chris and another gentleman were both polite and respectful. They gave me a run down of everything they’d plan to service before doing it. When complete, they sat me down and Chris explained everything he serviced. He broke down…
Very professional, courteous, and fast.
Repairs on 4 bathroom toilets, installed faucet in 2 sinks, some repairs at kitchen. Was on time, worked until 5 pm to completion with one assistant. Also repaired exterior water shut off requiring digging. Amiable, knowledgeable, explaining the repairs required.
Chris Marshall with Milestone was great. Very professional and provide multiple options for my repair. Milestone prices will always be on the higher side but you get great service to go along with them.
Chris Rivera was great to work with in finding solutions to my bathroom issues. He was personable, and answered all my questions. He also did a fantastic job. I would have invited him to stay for dinner if it wasn’t Halloween night! Definite asset to your company.
Victor did an outstanding job and was an absolute joy to work with. He was very communicative and explained what he was doing through the entire process. We are very pleased with the quality of the work performed.
They were on time. Very amenable. Worked very hard. Showed my husband everything they were doing, step by step. Answered all questions as best they could. Fixed the problem but let us see that the camera was picking up a lot of roots that were causing problems. They advised of of a few things to do and nor to…
Had an outdoor pipe leaking underground, Brian Mount came out and was personable, polite, and gave great advice and guidance on the problem and fixed it same day for us. Awesome job Brian!
Trey S.was awesome, very professional, personable, and courteous! I love Milestone!
Did a quality job answer my questions installed a brand new faucet and repaired interior pipe good price including a $59 discount coupon they were very polite and very courteous thanks guys I'll will keep milestones in my contact phone.
These guys are always on time and provide a great value.
Salvador repaired a leaking outdoor faucet. He was on time, professional, and fast.
Juan was excellent!
My wife and I couldn't be more pleased with Milestone technicians Austin Arredondo and Dewayne Wallace. Consider yourself lucky in the fix, not the problem, if these guys come out. Super systematic in diagnosing and resolving plumbing problems. We have an older home with it's own eccentricities, and these guys…
We have had this dripping faucet for years and I was worried that the repair may cost too much. Daniel was very helpful in explaining the necessary steps and how quickly it would be replaced. He completed the faucet replacement in 30 minutes and I am very happy with the results. Great job Daniel, thank you again.
East did a great job
Steve was very punctual and professional. Definitely recommend
Jonathon was friendly, knowledgeable and professional. He got an assist from Jesse, who lives in my block and stopped by to see what was going on. Jonathon was surprised by my wish for quarter turn hose bibs, but realized how much better they are, and pledged to install them at his house! Very pleased.
As usual, we called with a water leak and they came out same day to repair! Super nice and very helpful. Quick to get things fixed so we can get back to life as usual.
Connor was great very professional, knowledgeable and provided a great explanation of work prior to, during and after completion. Great job would recommend him highly.
Juan Mejia did an excellent job replacing our corroded cast iron plumbing with new PVC. We couldn’t be more pleased with the professionalism and promptness of everyone involved with Milestone. We use them for all our electrical, a/c and plumbing needs.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $26–$239 |
| A/C system maintenance | 865 | $27–$480 |
| Electrical outlet & switch repair | 793 | $158–$493 |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $322–$1.2k |
| Heating system maintenance | 453 | $27–$264 |
| Drain cleaning | 443 | $148–$502 |
| Plumbing leak detection | 426 | $114–$633 |
