Experts Reviews · Company report
Milestone Electric, A/C, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Milestone Electric, A/C, & Plumbing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milestone Electric, A/C, & Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 83% of plumbers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milestone Electric, A/C, & Plumbing is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.

Milestone Electric, A/C, & Plumbing for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$980
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 102

All 22 Google reviews tagged “Plumbing leak repair” · showing 20

Jean10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I can’t recommend them enough!! Went out of their way to fix the problem. Great service

Drain cleaningPlumbing leak detectionFaucet repair
Amit6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kody was informative and professional. He did a good job servicing my AC unit and explaining its condition.

A/C system maintenancePlumbing leak repair
Loretta6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job, no complaints & answered questions.

HVAC system maintenanceA/C system maintenanceFaucet repair
Jennie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

2 water heaters installed. This included all the safety devices needed/required. The other two men, Sheldon & another Johnathan were members of the installation team. All 3 men were a pleasure to work with. (They worked: I just watched & tried to stay out of the way.) The Johnathans went the “extra mile” &…

Toilet repairWater heater installationHVAC system maintenance
Terry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

CJ Andrew at Milestone repaired my sewage line and installed a new hot water heater. I use this company because they complete the work properly and avoid using short cuts.

Plumbing leak repair
Ellen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

What a nice professional and kind young man. He was very thorough and did a great job. Cannot say enough about milestone and their employees. They are just top notch.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair
Charlotte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Esai was very professional and explained things to us in an informative way. He was very thorough with his job.

Plumbing leak detectionFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
J4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dewayne Wallace was the licensed plumber who worked on our leaking garage sink. He was very polite and professional. He thoroughly checked the sink and attic lines, along with upstairs AC drainage before making a diagnosis. He attacked the root cause quickly and installed a new connection that should help minimize…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Bryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, honest, trust worthy, quick response. Will be calling Milestone for any future issues.

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Theresa17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I so appreciated Tyler not only being very professional and qualified, but his kindness as well. He did an amazing job and would definitely recommend him and Milestone.

Plumbing leak repair
Ruth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The electrician, Gabriel, and his team were excellent. They worked efficiently, keeping everything very clean and orderly and were very courteous.

Plumbing leak repair+ Punctuality+ Quality+ Professionalism
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick availability, showed up on time, completed repairs quickly, cleaned up the site when finished. I really appreciated being offered a few repair options to choose from.

Plumbing leak repairOutdoor plumbing system repair+ Punctuality+ Quality+ Professionalism
Shelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very pleased. Repairs explained in detail before and after the work was done. Professional and friendly. I was also impressed with the apprentice. Will definitely use them again.

Faucet installationPlumbing leak repairFaucet repair
Rue12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Sewer Line Replacement consulting with Francisco Hernandez, Part I to narrow down the actual cost and criteria of the situation. This was a very sour experience. Not that Francisco wasn't a great consultant. Just the idea that this crucial piece of equipment was so expensive. Long story very, very short, lol -…

InstallationPlumbing leak repairSewer repair+ Responsiveness+ Punctuality+ Quality
M9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Appreciated Cristian’s professional responses to my concerns and questions. Can’t comment yet on the value and quality of the service until all is said and done. If they match Cristian’s assessment, then it should meet all expectations. Am still in the assessment phase so I can’t say I’ve “used” this business.

Plumbing leak repair+ Responsiveness+ Professionalism
Holly12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Adam was AMAZING!!! Explained everything that was going on, friendly went above and beyond!

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jamaal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jared was excellent. Assessed the problem right away and came up with a cost efficient solution and was able to communicate well with my Property Management team. You can ask for no more. Great Job Jared and Milestone Squad 💪🏾!!!

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Marvin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The repairman was knowledgeable, personable and easy to work with. He not only fixed the AC system, he also provided us some good information on how to keep running and how to do the necessary , periodic maintenance on it.

Plumbing leak repairA/C system repair+ Responsiveness+ Punctuality+ Professionalism
Helena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loved him! Super professional and fast! Gave accurate time and quotes. Would use him again! Thank you!

Plumbing leak repairPlumbing pipe repair+ Professionalism
Deborah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service & interpersonal skills, knowledgeable and professional. Would definitely use again!

Plumbing leak repair

Show more plumbing leak repair reviews (2 more) →

Price

$305-34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Jobs customers hired them for

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