Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%31+4.6Craft & service 20%85+17Value 10%54+5.4Momentum 8%57+4.6Track record 7%98+6.9Accountability 5%66+3.3Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: satisfaction.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Milestone Electric, A/C, & Plumbing is better than 29% of plumbers.D
29
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Milestone Electric, A/C, & Plumbing is better than 31% of plumbers.D
31
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Milestone Electric, A/C, & Plumbing is better than 85% of plumbers.A
85
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Milestone Electric, A/C, & Plumbing is better than 54% of plumbers.C
54
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Milestone Electric, A/C, & Plumbing is better than 57% of plumbers.C
57
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Milestone Electric, A/C, & Plumbing is better than 98% of plumbers.A
98
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Milestone Electric, A/C, & Plumbing is better than 66% of plumbers.B
66
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for portable a/c services
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Portable A/C services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
All 4 Google reviews tagged “Portable A/C services”
Ronald7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
The guys for mile stone was very great explain to me what the issues were and also described in detail what I needed to do thanks guys.
Portable A/C services
Dawn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
John McClain was the technician. Very professional and knowledgeable.
Portable A/C services+ Professionalism
CARLOS5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Portable A/C services+ Responsiveness+ Punctuality+ Quality
Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Portable A/C services+ Responsiveness+ Punctuality+ Quality
Price
$305-36% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 30%Reasonable 55%Overpriced 5%Not sure 10%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $26–$248 |
| A/C system maintenance | 865 | $27–$454 |
| Electrical outlet & switch repair | 793 | $195–$470 |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $366–$1.2k |
| Heating system maintenance | 453 | $27–$282 |
| Drain cleaning | 443 | $176–$580 |
| Plumbing leak detection | 426 | $124–$656 |
