How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for repair HVAC
Clear ✕All 302 Google reviews tagged “Repair HVAC” · showing 20
Milestone expedited a service and parts order to allow the house A/C to be operative when my wife was discharged from the hospital. This attention to a customer's need reflects a caring concern that is seldom seen in business today. Their extra effort in this difficult time is so appreciated.
Garrett is one of the best technicians we have had from Milestone! We had several items that needed an electrician. He was prompt, efficient and solved our problems professionally. Great experience!
Francisco Hernandez was cool, courteous, and professional, and very trustworthy. Great experience. Same with recent experience with Gary Strange. Great guy, very reliable and knowledgeable. As always, had another experience with Ivan. Top knotch
Matthew went above and beyond during the service call today. I won't bore you with the details, but it was right in line with the high level of service that Milestone always brings.
Austin from Milestone did a great job installing my new water heater . Very professional and great service. Highly recommended!
Daniel was very knowledgeable and friendly. Fixed our problem quickly and easily. Well done!
Terrance Johnson was the Milestone technician today addressing my AC-heatpump which suddenly stopped working three days ago. He quickly found a wire that had come loose inside the condenser unit outside and reattached it. He cleaned the outside of the condenser housing. He made sure the AC-heatpump was functioning…
Alex Faulconer is a rock star. He was incredibly thorough and explained everything he was going to do and gave me updates as he went along. I plan to have him come out to do more work soon.
Came up with a plan to clear a clogged drain pipe. Through explanation and detail cost. Courteous and knowledgeable
James was very professional and helpful! Will be requesting him from now on!
Very Professional and Efficient Simply All Around Great Technician
The company technicians are thorough and earned my trust immediately. I felt like they had my best interest in the suggestion he made. Wish all service people were this concerned in my satisfaction and safety. Would recommend them highly. Christian Cabera did a great job today!
Lupe was very professional and is very provided the best recommendations. He is not a pushy guy and is really looking out for the best interest of the customer! Awesome job will continue to use Milestone.
Juan did a great job. Very professional. Prompt, quick fix. Got cold air into the house fast. Explained the issue very well.
He was very kind and helpful. He went above and beyond
HVAC Repair - Everyone they have sent to my home over the years have been VERY PROFESSIONAL, KNOWLEDGEABLE, AND RESPONSIVE. Another thing I have noticed about all of the Technicians, either HVAC, Plumbing or Electrical is they are very personable and down to earth.
Will Menzies was courteous, professional, and kind. This young man is an excellent example of Milestones employees. Outstanding customer service skills. Thorough service call and complete explanation of details. I prefer to have Will every time for my A/C service. Highly recommend Milestone.
Excellent work, quickly, professionally and cleanly installed the new replacement AC we urgently needed the same day it was ordered! Making a huge cooling difference within a few hours! Made our home 🏠 come back to Life! Thanks 😊
Jose was absolutely fantastic. We want him back for our six month inspection!
MARCUS LYNCH was great. Even our dogs loved him! He was courteous and thorough. He changed our furnace filter and checked out our AC system. He explained the video he took of our compressor and discussed possible outcomes and options without ever pressuring us. Great job! BLAIR HUFFMAN did our winter furnace…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $26–$239 |
| A/C system maintenance | 865 | $27–$480 |
| Electrical outlet & switch repair | 793 | $158–$493 |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $322–$1.2k |
| Heating system maintenance | 453 | $27–$264 |
| Drain cleaning | 443 | $148–$502 |
| Plumbing leak detection | 426 | $114–$633 |
