How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for repair HVAC
Clear ✕All 302 Google reviews tagged “Repair HVAC” · showing 40
Milestone expedited a service and parts order to allow the house A/C to be operative when my wife was discharged from the hospital. This attention to a customer's need reflects a caring concern that is seldom seen in business today. Their extra effort in this difficult time is so appreciated.
Garrett is one of the best technicians we have had from Milestone! We had several items that needed an electrician. He was prompt, efficient and solved our problems professionally. Great experience!
Francisco Hernandez was cool, courteous, and professional, and very trustworthy. Great experience. Same with recent experience with Gary Strange. Great guy, very reliable and knowledgeable. As always, had another experience with Ivan. Top knotch
Matthew went above and beyond during the service call today. I won't bore you with the details, but it was right in line with the high level of service that Milestone always brings.
Austin from Milestone did a great job installing my new water heater . Very professional and great service. Highly recommended!
Daniel was very knowledgeable and friendly. Fixed our problem quickly and easily. Well done!
Terrance Johnson was the Milestone technician today addressing my AC-heatpump which suddenly stopped working three days ago. He quickly found a wire that had come loose inside the condenser unit outside and reattached it. He cleaned the outside of the condenser housing. He made sure the AC-heatpump was functioning…
Alex Faulconer is a rock star. He was incredibly thorough and explained everything he was going to do and gave me updates as he went along. I plan to have him come out to do more work soon.
Came up with a plan to clear a clogged drain pipe. Through explanation and detail cost. Courteous and knowledgeable
James was very professional and helpful! Will be requesting him from now on!
Very Professional and Efficient Simply All Around Great Technician
The company technicians are thorough and earned my trust immediately. I felt like they had my best interest in the suggestion he made. Wish all service people were this concerned in my satisfaction and safety. Would recommend them highly. Christian Cabera did a great job today!
Lupe was very professional and is very provided the best recommendations. He is not a pushy guy and is really looking out for the best interest of the customer! Awesome job will continue to use Milestone.
Juan did a great job. Very professional. Prompt, quick fix. Got cold air into the house fast. Explained the issue very well.
He was very kind and helpful. He went above and beyond
HVAC Repair - Everyone they have sent to my home over the years have been VERY PROFESSIONAL, KNOWLEDGEABLE, AND RESPONSIVE. Another thing I have noticed about all of the Technicians, either HVAC, Plumbing or Electrical is they are very personable and down to earth.
Will Menzies was courteous, professional, and kind. This young man is an excellent example of Milestones employees. Outstanding customer service skills. Thorough service call and complete explanation of details. I prefer to have Will every time for my A/C service. Highly recommend Milestone.
Excellent work, quickly, professionally and cleanly installed the new replacement AC we urgently needed the same day it was ordered! Making a huge cooling difference within a few hours! Made our home 🏠 come back to Life! Thanks 😊
Jose was absolutely fantastic. We want him back for our six month inspection!
MARCUS LYNCH was great. Even our dogs loved him! He was courteous and thorough. He changed our furnace filter and checked out our AC system. He explained the video he took of our compressor and discussed possible outcomes and options without ever pressuring us. Great job! BLAIR HUFFMAN did our winter furnace…
In addition to great service, Jonathan explained every step of the generator installation process and the cost. We're pleased with Milestone and plan to use them when we make a decision.
They were awesome ! They were respectful and they were in time and explained everything! Great guys that came out! I want to say thank you from the bottom of my heart for this unit! I can’t thank you enough for what y’all have done! It was a true Blessing for me!
Mr. Rios was very professional, clean, and very detailed. Arrived on time I was 100% satisfied with his customer service.
I have been using Milestone for approximately 17 years when needed. Their workmanship,and professional employees have always been top notch. Had a circuit breaker go out, they diagnosis why the C/B went out and repaired the problem quickly and efficiently. I recommend any person with electrical problems to look at Milestone first.
Troy wasvery friendly fast, amd knowledgeable!
Professional, pleasant. Discussed issue and he immediately found solution. In all honesty I've never had àny issues with Milestone, their work employees or warranties. They've rewired my house and also new hearing añs AC system very pleased
My air conditioner went out and the Milestone team was quick to respond. They sent out Erik and he provided top notch service. Erik is an HVAC expert. He immediately diagnosed the problem and solved it. But he didn’t stop there, he cleaned my entire unit and educated me on it with a video he made while inspecting it…
Otis Jacobs did an excellent job with our HVAC service today. He was very courteous and efficient. We would highly recommend him.
Great job, very professional and friendly
If you can ask for Abel and Cristian if you are in the DFW area and are looking to replace your HVAC unit these guys are the best! Milestone as a company is more expensive then most almost by double depending on what your getting done. But they are quick and do a great job and are always very friendly.
Great service overall. My AC went out and they were able to make a same day fix during the hottest part of Summer. The technician Cody was very helpful and informative. Much appreciated.
We moved into our house two days ago and then the weather hit 98°! Sammy Garcia came out the same day that I called milestone. I was so very pleased with his demeanor, courteousness and professionalism. He was clear, concise and efficient; not to mention, he fixed our problem. Thank you Sammy Garcia for coming out…
You won’t believe it but the air conditioner is still running that they told me to replace months ago. The same one they told me to turn off immediately and pay them 20k to replace. Currently using the second opinion company and still no need to replace what milestone quoted me 20k to replace.
Rolando was very knowledgeable and thorough when diagnosing our HVAC issue and repairing it.
Luis Percy fixed A/C in a timely manner
Luis Percy with Milestone did a great and wonderful job - helped us out with tuning up our HVAC and helped us sign up with you all as well. Great customer service
Luis Percy with Milestone. Repaired AC unit. Great job.
Luis Percy came to our house, explained exactly what the problem after spending time diagnosing, and a few hours later our house is cool again. Complete professional. Would use milestone again in a heartbeat.
Luis Percy was our technician and he was great. He kept me well informed on what he needed to do and got our AC unit working in no time. Thank you!
Manny Escobar and 2 other techs from Milestone were here for several hours replacing 1 of 3 HVAC systems. He and the others are top-notch; all 3 are very professional, courteous, and did an outstanding job. They are the ‘A’ team!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $26–$239 |
| A/C system maintenance | 865 | $27–$480 |
| Electrical outlet & switch repair | 793 | $158–$493 |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $322–$1.2k |
| Heating system maintenance | 453 | $27–$264 |
| Drain cleaning | 443 | $148–$502 |
| Plumbing leak detection | 426 | $114–$633 |
