Experts Reviews · Company report
Milestone Electric, A/C, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Milestone Electric, A/C, & Plumbing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 19,623 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milestone Electric, A/C, & Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 83% of plumbers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milestone Electric, A/C, & Plumbing is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.

Milestone Electric, A/C, & Plumbing for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.64
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 94
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 64 Google reviews tagged “Sewer repair” · showing 20

Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Alex was friendly, professional, knowledgeable. He took digital photos of my water heater, the water copper lines for ice maker for a new refrigerator, checked sewer lines under house and the waterlines and turn off valves to house. He found areas of safety concerns that warrant new systems due to age and safety.…

Paid $1,000+Not sureToilet repairWater heater installationGarbage disposal installation
Tammy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cedric is very professional, knowledgeable and courtesy. He worked tirelessly until our issues were resolved. A great representative for Milestone.

Paid $1,000+Reasonable priceToilet repairDrain cleaningWater heater repair
BernieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Scott and Jeff were great- they installed and wired my ceiling fan and put in new led lights on my porch- very professional. I appreciate the quality and timeliness of the service- thanks Ernst came and thoroughly inspected my ac unit- he found a couple of issues which were promptly repaired (I guess a 10 yr old…

Heating system maintenanceHeating system repairSewer repair
Joey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

wonderfully honest, Major repair and Best Pricing for the beat service available. Pleasant and professional, two generations of this family using Milestone and very satisfied 🤩

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer cleaning
Dave8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Francisco H. Was very professional,polite and knowledgeable ..Thank you for the estimate.

Reasonable pricePlumbing pipe repairSewer repair
BoydLocal Guide · 180 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mauricio and his helpers were very professional and friendly. They did a great job.

Great priceA/C system maintenanceSewer repair
Paula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Associate was very helpful with information and quality of work

Paid $1–100Reasonable priceToilet repairSewer repair
Byron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Caleb Wallace performed a repair on some shelving lights that luckily was quick but needed an electrician. Milestone as usual was completely professional in all of their arrangements and repairs. On time with notices about arrival expectations. Caleb was courteous,dressed and spoke as a professional. We have used…

Electrical outlet & switch repairSewer repair+ Value
Rue12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Sewer Line Replacement consulting with Francisco Hernandez, Part I to narrow down the actual cost and criteria of the situation. This was a very sour experience. Not that Francisco wasn't a great consultant. Just the idea that this crucial piece of equipment was so expensive. Long story very, very short, lol -…

InstallationPlumbing leak repairSewer repair+ Responsiveness+ Punctuality+ Quality
CHRISTOPHER2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Needed plumbing work estimate. Francisco was our plumber, he arrived on time was knowledgeable and friendly and wrote up a thorough estimate that was very clear. Will definitely call on him and Milestone for any future work needed.

Sewer repair
RudyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

On time, friendly quick service. Didn’t try to over sell me on what needed to be done. Great guy!!

Heating system maintenanceSewer repair
Grace4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesus did a wonderful job! We had an emergency and he quickly efficiently took care of the problem. He was polite, helpful, and professional.

Sewer repairToilet repair+ Responsiveness+ Quality+ Professionalism
Ken10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

He came and inspected my AC units and told me what I needed to do. Jamison was a very friendly guy and took the time to explain all of my options.

A/C system maintenanceSewer repair+ Responsiveness+ Punctuality+ Professionalism
JimLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Milestone sent a plumber on a holiday, within a few hours of our request, to resolve a plugged septic line. They followed up promptly the next day to troubleshoot the drain and septic system.

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
MelissaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Milestone is communicative and very professional. You are told everything that is happening along the way. I love that you get a text/email before the visit to let you know who will be coming to your home.

Sewer repair+ Responsiveness+ Quality+ Professionalism
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Milestone for many of their services over the years and they have always exceeded our expectations. Davonte’s Henry was our technician on this service call and is a true example of what companies expect of total customer service and satisfaction. He went above and beyond in explaining what he needed to…

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Arrived on time - very knowledgeable - polite - courteous - explained what options I would have - overall he and his partner did a great job. Will now use Milestone for all my plumbing needs.

HVAC system maintenanceSewer repairDrain cleaning+ Punctuality
roxann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great !! Awesomeness.. excellent job..

HVAC duct & vent cleaningCleaningA/C filter replacement+ Responsiveness+ Punctuality+ Quality
Jan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We always call Milestone as they are the best. They have great technology to back up their knowledge.

Plumbing pipe repairSewer repairToilet repair+ Responsiveness+ Punctuality+ Quality
Derek8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Chris Marshall with Milestone was great. Very professional and provide multiple options for my repair. Milestone prices will always be on the higher side but you get great service to go along with them.

CleaningPlumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality

Show more sewer repair reviews (44 more) →

Price

$305-34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Jobs customers hired them for

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