How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for sewer repair
Clear ✕All 64 Google reviews tagged “Sewer repair” · showing 40
Alex was friendly, professional, knowledgeable. He took digital photos of my water heater, the water copper lines for ice maker for a new refrigerator, checked sewer lines under house and the waterlines and turn off valves to house. He found areas of safety concerns that warrant new systems due to age and safety.…
Cedric is very professional, knowledgeable and courtesy. He worked tirelessly until our issues were resolved. A great representative for Milestone.
Scott and Jeff were great- they installed and wired my ceiling fan and put in new led lights on my porch- very professional. I appreciate the quality and timeliness of the service- thanks Ernst came and thoroughly inspected my ac unit- he found a couple of issues which were promptly repaired (I guess a 10 yr old…
wonderfully honest, Major repair and Best Pricing for the beat service available. Pleasant and professional, two generations of this family using Milestone and very satisfied 🤩
Francisco H. Was very professional,polite and knowledgeable ..Thank you for the estimate.
Mauricio and his helpers were very professional and friendly. They did a great job.
Associate was very helpful with information and quality of work
Caleb Wallace performed a repair on some shelving lights that luckily was quick but needed an electrician. Milestone as usual was completely professional in all of their arrangements and repairs. On time with notices about arrival expectations. Caleb was courteous,dressed and spoke as a professional. We have used…
Sewer Line Replacement consulting with Francisco Hernandez, Part I to narrow down the actual cost and criteria of the situation. This was a very sour experience. Not that Francisco wasn't a great consultant. Just the idea that this crucial piece of equipment was so expensive. Long story very, very short, lol -…
Needed plumbing work estimate. Francisco was our plumber, he arrived on time was knowledgeable and friendly and wrote up a thorough estimate that was very clear. Will definitely call on him and Milestone for any future work needed.
On time, friendly quick service. Didn’t try to over sell me on what needed to be done. Great guy!!
Jesus did a wonderful job! We had an emergency and he quickly efficiently took care of the problem. He was polite, helpful, and professional.
He came and inspected my AC units and told me what I needed to do. Jamison was a very friendly guy and took the time to explain all of my options.
Milestone sent a plumber on a holiday, within a few hours of our request, to resolve a plugged septic line. They followed up promptly the next day to troubleshoot the drain and septic system.
Milestone is communicative and very professional. You are told everything that is happening along the way. I love that you get a text/email before the visit to let you know who will be coming to your home.
We have used Milestone for many of their services over the years and they have always exceeded our expectations. Davonte’s Henry was our technician on this service call and is a true example of what companies expect of total customer service and satisfaction. He went above and beyond in explaining what he needed to…
Arrived on time - very knowledgeable - polite - courteous - explained what options I would have - overall he and his partner did a great job. Will now use Milestone for all my plumbing needs.
Great !! Awesomeness.. excellent job..
We always call Milestone as they are the best. They have great technology to back up their knowledge.
Chris Marshall with Milestone was great. Very professional and provide multiple options for my repair. Milestone prices will always be on the higher side but you get great service to go along with them.
First class in all tasks under taken
Jonathan Gaona was friendly and thorough. I will continue using Milestone, having had multiple positive experiences so far.
Josue and his partner were among the most professional and personable service people we have encountered in a looong! time ! They were knowledgeable about plumbing, fixed a pipe issue that had been stymied another man,and demonstratedand and explained their findings and fixes in a way that was understandable by a…
They were on time. Very amenable. Worked very hard. Showed my husband everything they were doing, step by step. Answered all questions as best they could. Fixed the problem but let us see that the camera was picking up a lot of roots that were causing problems. They advised of of a few things to do and nor to…
These guys are always on time and provide a great value.
Brian was tagged with completion of a job the excavation crew either broke or did not put back together properly. Brian is very personable and polite. He made sure I was completely satisfied when he was done. He even fixed something that wasn’t in his scope of work. We need more people like this. Great job Brian! 💯🇺🇸
The tech was great. Informative and knowledgeable. Friendly and respectful of my home. Repairs were great job
Had an emergency sewer cleaning. Called Saturday afternoon and they came the same day and got my drains operating that evening. Today, Monday a milestone job specialist came and gave me four bids to fix my recurring root situation. Impressive organization overall.
Marcus listened to my description of the last 24 hours, knew right where to look, explained what was happening and how the repair would work. Showed me high quality pictures to confirm everything he said then gave me a quote and discussed several scenarios with me. I felt very confident I was getting honest and accurate information.
Milestone sent a repair person quickly. He was knowledgeable and offered suggestions to improve our system. Best of all, got us up and running quickly. Thank you Milestone! Takes the worry out!
Very professional. Diagnosed the problem quickly and suggested solution. Performed repairs immediately. Both electricians were clean cut and professional. Arvind Jadhav
On time, friendly, and efficient
A++ service. Willy spent the time to help me understand my septic system better and gave me advice on how I can improve it in the future in addition to repairing the clog that I called them out for. Definitely will use again.
I called Milestone on a Saturday afternoon for a sewer line blockage, and they were able to get someone out to my house that evening. They were able to clear the blockage and checked the sewer line for any other issues. The pricing was given upfront when I first called, and even with the after hours charge, was in the price range I expected for the work.
I come from a customer service background since I was a very young man. I can only base my assessment of your company on the gentleman that came to my house, Willie Dayton. Willie was polite, on-time, friendly, explanatory and honestly provided the best customer service that I have received in years. Most every…
Don and his team did a great job for us. The quality looks great and they cleaned up after themselves. So nice. 5 stars for sure.
Nick and his crew did an awesome job replacing my sewer. Passed inspection first go. Sewer is running great. Plus can’t beat the 15 year warranty.
Nick and Cesar were professional and well qualified for the needed repair. They were able to answer my questions and the job was completed on time. The work site was left in perfect condition. I would certainly recommend Milestone and their crew to anyone needing home repair.
Replacement of fire alarm
Juan Mejia serviced my clogged main sewer pipe and showed me where some future services may be required. He was the most professional plumber I've used in this house, and I've used quite a few. Very impressed that he took the time to show me what was going on using his pipe camera and what needed to be done. Thanks Juan!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $26–$239 |
| A/C system maintenance | 865 | $27–$480 |
| Electrical outlet & switch repair | 793 | $158–$493 |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $322–$1.2k |
| Heating system maintenance | 453 | $27–$264 |
| Drain cleaning | 443 | $148–$502 |
| Plumbing leak detection | 426 | $114–$633 |
