How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for shower repair
Clear ✕All 81 Google reviews tagged “Shower repair” · showing 80
Jake Jackson and Joseph did an outstanding job at both diagnosing and fixing two of our plumbing problems in both of our bathrooms. An A++ job. Can’t ask for more.
I highly recommend Milestone. They always answer the phone, very easy to book an appointment quickly, always on time, very thorough.
Cody was on time, professional, polite, and got the job done so well!
We use Milestone for one stop shop with the confidence they will do the best job & honest rates.
Great experience. My technician, Andrew was very knowledgeable and professional.
I appreciate Jonathan for his professional service and communication. Thank you Jonathan 💐
We had a great experience eith Daniel. He was very thorough and expedient with the plumbing job. Highly recommend him and Milestone for future needs.
Milestone had a technician at my house to check out the issues the morning after we called them. Jeremy arrived exactly when he said he would and swiftly got the job done. 100% would work with him and Milestone again.
Benny was friendly, professional and he did a great job!
Plumber was very thorough in checking all possible areas for leaks in fixing our bathtub. After fixing our main leak issue, he double-checked his work and we both saw another leak that wasn't part of the main issue...and no, he did not create the issue. I was over his shoulder the entire time. Price seemed a bit…
Wesley Rutledge came on time, polite and professional. He was easy to talk to and explained everything to my understanding.
Good job but they are very expensive.
Jonathan was great! Very thorough and honest!
Chad was kind, helpful, and installed a new tub drain in just minutes. He got me the best deal he could and it was very fair. I will definitely call again for future plumbing needs.
It is absolutely ridiculous that they refuse to provide price ranges over the phone for the most basic services. Instead, they make you pay $99 for a tech to show up at your house, and it does not matter if you move forward with the services, because it does not go toward the services provided.
Melvin was amazing! Knowledgeable and efficient, he even ran out to get the parts I didn’t know I needed and returned promptly to install them.
Very pleased. Repairs explained in detail before and after the work was done. Professional and friendly. I was also impressed with the apprentice. Will definitely use them again.
Dewayne was fantastic! On time, honest, and loved my dogs. He was able to stop the faucet leak that I had. Milestone even gave me a call and was able to send someone out earlier than expected! Very happy and will be using them next time I need service.
Dillion was very helpful in getting my shower plumbing fixed.
Had multiple problems. Chris from Milestone diagnosed the problems and organized the appropriate personnel to get everything repaired and running as quickly. Price was fair and he was professional.
I think for the few min. They spent with my repair was not worth $650.
Trevor was awesome he took the time to go through everything in the house with us and provide us with the best solution. Our use mile stone for all our needs
Joshua Johnson was awesome! He did quality work and was very fast and informative.
The tech was prompt, efficient and thorough! Top qualify!
Jonathan Gaona and Benjamin Larman were fantastic, professional and courteous! They even brought in my yellow fresh box! Great hiring decisions Milestone!!
I'm a first time customer of Milestone. I've owned a home for 50 years. They lived up to their commercials and the technician who did the work was very professional and outstanding at his job. Thank you, Milestone!
Very professional!!
Chris was very helpful and explained all the options and prices clearly up front. Fixed everything and brought it up to code.
A great job Christian came early did a great job and help take stress off of my plate. I would recommend both Milestone and Christian
He was great in fixing my shower faucet
Chris Rivera did an exceptional job at my home for many plumbing issues that were on our list for a while, I decided to call Milestone since I’ve had good experiences with them in the past. Chris was professional, knowledgeable, and went above and beyond in his day at my home fixing my issues. I rarely leave…
Wonderful! Very professional!
most courteous and always a pleasure to do business with Milestone
I'm very happy. Milestone has much higher standards in its people, service and equipment. Would highly recommend!
Jesse gave confidence that my electrical was a good in my house and offered additional upgrades to further protect my home. Great experience with Jesse and when I do electrical work at my home I want only him to come here.
All technicians, including Evan for today, that have arrived for a variety of services have been great; very knowledgeable, take the time to explain things that can be understood easily. My problem is with having them arrive within the designated window. 3/4 of the times this year, I’ve scheduled several months in…
I had the best experience, and Mr Chance Thompson was competent, professional, very likable!
Chris Rivera was great to work with in finding solutions to my bathroom issues. He was personable, and answered all my questions. He also did a fantastic job. I would have invited him to stay for dinner if it wasn’t Halloween night! Definite asset to your company.
Very knowledgeable and extremely professional. Courteous and respectful. Thorough and reasonable. Excellent customer experience.
Sal Amparan was amazing, so professional and went the extra mile. We recently had bad tankless hot water heaters installed that we called Milestone to come assess and troubleshoot. Sal took the time to listen to our issues and even called the tankless manufacturer to determine the problem. So impressed with Sal…
Excellent work and customer service
By the time I was notified via phone call from the main office, the technicians were on the way. They were at my door. They quickly assessed the problem and fixed the issue.
Chris and his partner were awesome! Great service and transparent. They cared for my home as if it were theirs. I would definitely use again.
Joh and his other person that was with him did a great job if we other work done we will ask for Jon
Very professional and efficient.
Once again, the services provided by Milestone were outstanding. The technician was very professional and enlightening about the task being performed. I am very pleased with the efficiency and response that Milestone provides for its customers.
Jonathan was very courteous, and explained the repair alternatives and recommendations!
Logan Gibson was amazing- very professional and helped our no hot water issue. Would highly recommend him and Milestone.
I asked that a couple of sinks and a toilet leaks be fixed. The entire house was assessed and a large list of items to be fixed, with a 25K tab was shown to me. Needless to say, I asked that they only fix what I wanted done, and this cost me 2.3K, and 7 hours! I have had much better experience with Milestone and…
Very pleased with my service call! Gabriel and Brian arrived at scheduled time, we’re very polite, explained the problem to me and “went the extra mile” to find a way to correct the problem without having cut into a wall. I will definitely request them if I need plumbing service in the future.
We got signed up with a 1 years service contact during the 1st visit for deyer duct cleaning. The second visit was a plumbing call to fix a toilet back-up and replace a shower head, total cost $800! Called back for 3rd visit due to shower head leaking! Diagnosis as valve leak, total repair eating was $600!…
We had plumbing repairs done in bathrooms and kitchen. Rick was awesome. I will definitely be using the company in the future and will request for Rick. He went above and beyond what was required.
My spouse and I have used Milestone Electric once and Plumbing twice. They do the job right every time and communicate well. We found out our 1968 house had a leaking shower pipe inside the wall when the wall started crumbling. The toilet in the same bathroom was also leaking water and sewer gas. They thoroughly…
Update August 23rd, 2021. I needed to have my A/C looked at and I had to replace a water heater. The first visit for both items did not adequately fix the problem for the A/C (turned out to be stuck vent opening, was originally told it was freon problem) and the replacement water heater was not installed…
Very Impressed and will recommend Marcus.
Milestone has given us consistent excellence in service. We have enjoyed working with them for HVAC, Plumbing, and Electrical. Christian from Electrical provided fantastic insight and guidance on the work we needed done. Nick for plumbing was direct and showed us what the issue was and gave recommendations for…
Juan Mejia serviced my clogged main sewer pipe and showed me where some future services may be required. He was the most professional plumber I've used in this house, and I've used quite a few. Very impressed that he took the time to show me what was going on using his pipe camera and what needed to be done. Thanks Juan!
Daniel Ruiz came out to my home today and was very courteous and well-informed about my plumbing issue. He was able to find the problem and fixed it immediately. Gus Antos, you have a special employee and I will definitely will request him for all my plumbing needs and to my friends.
Great professional service and very knowledgeable
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
