How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for thermostat repair
Clear ✕All 78 Google reviews tagged “Thermostat repair” · showing 20
Charles was very thorough and professional. This is why we use Milestone for all our needs
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
I live with a bunch of wookies and they had clogged the drain with all their hair. Milestone did an excellent job getting me into their schedule at a reasonable price. It definitely is worth being a member for the pricing. Most recently, we had Milestone come out to look at our ac system inside and out. The way…
Jose worked on replacing our air conditioning system several years ago. It was a tough, hot job. When I showed him the attic entrance, he said,”Oh, I remember this house.” Fortunately, he persevered, and we have a resolution. Milestones may feel expensive, but they keep at a job until it is accomplished correctly.…
Jose Mejia was very competent at his job. He was able to diagnose the problem with my new unit immediately after I described the situation. He had the problem resolved very quickly. He's also very friendly and thoroughly explained what he was doing. Outstanding technician!
Brian was efficient, very knowledgeable and fixed my leak
We have been customers for years. Dependable customer service.
Martin Retina came and replaced my thermostat with professionalism, friendly service and an overall outstanding customer service. Thank you!
Mason was great! Found out why my heater wan’t working and fixed it quickly. Very personable and kind person.
I’m very happy with Milestone electric. Their membership plan is great value and the quality of service they bring makes me happy to give them all my business. They are very fair in their pricing and I feel like I’m getting fair work for a fair price.
All 3 young men were kind, caring, knowledgeable, and very professional. I want Blake, Eric, and OJ to come back to my house whenever I have any issues. I could of adopted all three of them. Just the finest young men that ever came to my house.
Despite it is my first time using Milestone, it seems they are going to be my first choice.
A1
Jorge and his team were true professionals. Each was very knowledgable, explained everything in easy detail. The job was completed quickly. They protected all flooring. Each member is a great asset to your company.
Friendly and professional.
Used to unclog our drain. Brandon did good. We mostly have long hair here...so having someone reliable is important. We use Milestone for all our AC, Electrical and plumbing needs. Maybe not the cheapest...but quality, service, cooperation, helpfulness, and so much more bring absolute value to the money spent. I…
We have had numerous services preformed over the years and we have total confidence in the work being done and and knowing it is being done with the best workmanship and materials available. Johnathan Hebert was the latest of the Milestone family to pay us a visit and he was awesome. Jonathan listened to our…
I called Milestone for electrician to turn on aircon/heat system. Hvac salesman came instead and after 5 minutes of inspection, suggested to install new furnace, heat and aircon equipment. No option given except to make sales for fantastic cost of $19,000.00. I noticed there is membership fee to be charged…
Spotted problem with thermostat and got it repaired in no time.
Carlos campuzano was great! He took his time and explained everything. Clean install and he was nice to my dog!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$554 |
| Plumbing leak detection | 426 | $124–$633 |
