Experts Reviews · Company report
Milestone Electric, A/C, & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Milestone Electric, A/C, & Plumbing

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 19,623 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milestone Electric, A/C, & Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 83% of plumbers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milestone Electric, A/C, & Plumbing is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milestone Electric, A/C, & Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.

Milestone Electric, A/C, & Plumbing for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.79
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$529–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 105
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 79 Google reviews tagged “Toilet installation” · showing 20

Streven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I had a double HVAC system installed. It’s a Lennox system. The installation went well. However, one bedroom is not being cooled . While the rest of the house is 74° or less this one bedroom yesterday late afternoon was 86°. Therefore, I contacted MILESTONE, I was told that a warranty person would be at my house no…

A/C system maintenanceHVAC system maintenanceHeating system installation
Frank8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

After a rough start, Abram came and saved the day! He installed the toilet and made sure I was satisfied! A1 customer service skills!

Not sureToilet repairToilet installation
Caleb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Uriel is extremely knowledgeable and was patient throughout the process for our toilet issue and water cut off issue. He did excellent work. Will use Milestone again and hope to get Uriel.

Paid $700–800Reasonable pricePlumbing pipe repairToilet installation
MARTHA17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We use Milestone for one stop shop with the confidence they will do the best job & honest rates.

Shower installationPlumbing leak detectionPlumbing pipe repair
Rowdy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

From the call I had to make to have Milestone Electric come fix my electrical problem to the time the men came out to my house was a pleasant experience. This is the second time I have had them fix and electrical issue for me. After much work they found the problem and repaired it not only that, but found…

Paid $1,000+Great priceToilet repairToilet installation+ Responsiveness+ Punctuality+ Quality
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was the first time we used Milestone for a plumbing issue. We ended up having 2 toilets replaced. Both technicians who came to the house were very knowledgeable and courteous. Francisco who installed the toilets cleaned up the area very nicely.

Paid $1,000+Reasonable priceToilet installation
MarioLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Zach Williams (OG Zach) from Milestone helped resolve a water leak at my house. He provided excellent services to estimate and repair the damage. Even made things right when damage was done to my existing toilet during diagnosis. I cant say enough how much I appreciate the support and service from Milestone. Thanks Zach!

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairToilet installation
EH4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joshua provider great customer service. He took time to explain my options, the process and answered all my questions. Thank you!

Paid $300–400Toilet installation
Ernie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He did a great job. Courteous, knowledable, efficient with a good work ethic.

Great priceToilet repairSewer cleaningToilet installation+ Responsiveness+ Punctuality+ Quality
Anna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kody is outstanding at his job! Quality always

Reasonable pricePlumbing leak detectionToilet installation
Thomas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The BEST!

Paid $1–100Reasonable priceToilet repairHVAC duct & vent repairToilet installation
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Francisco was awesome!. He was on time, fast, very kind, knowledgeable,courteous,& took the time to explain everything to me. I love this company,have uesed them many times, & will continue to do so. Thank you, Milestone!

Light fixture repairToilet installationService not listed
Alice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mr. JONATHAN HEBERT CAME TO MY HOME TO STOP THE SMOKE DETECTOR SCREECHING OF 6 SMOKE DETECTORS. MR. HEBERT WAS EXTREMELY HELPFUL, INTELLIGENT, VERY KNOWLEDGEABLE, FRIENDLY AND KIND! HE WAS VERY KIND TO MY SWEET DOG! HE WAS SO COMPASSIONATE ABOUT MY PLIGHT IN NOT HAVING MY DEAR HUSBAND HERE TO WORK ON THE SMOKE…

Electrical fuse changingToilet installationPlumbing pipe repair
muttdog74116 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service like always from Milestone!!

Toilet installationOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Value
monique13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with Jon McGee who did an excellent job in exposing what needed to be done ! Would highly recommend him

A/C system maintenanceHVAC system maintenanceHVAC system repair
scottLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and informative made us feel we are working as a team!

Electrical wiring installationElectrical wiring repairHeating system maintenance+ Responsiveness+ Quality+ Professionalism
J.Local Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

our technicians were punctual and very professional. They gave us several options and explained in-depth what we needed and why. Then install team worked diligently and cleaned up very thoroughly. They should be commended for representing their company in such a positive light. I’m a milestone fan now

Electrical fixture installationElectrical outlet & switch installationToilet installation+ Responsiveness+ Punctuality+ Quality
Aaron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great work. Corey was exceptional. Thank you for great service

A/C system maintenanceHVAC system repairToilet installation+ Responsiveness+ Punctuality
Hien2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Saw was very helpful in providing differentd options for the toilet instalation. He really know what he was doing.

Toilet installation+ Quality+ Professionalism
AustinLocal Guide · 155 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Trevor was awesome he took the time to go through everything in the house with us and provide us with the best solution. Our use mile stone for all our needs

A/C system maintenanceHVAC duct & vent cleaningCustomer support+ Responsiveness+ Punctuality+ Quality

Show more toilet installation reviews (59 more) →

Price

$305-34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 5%Not sure 10%

Jobs customers hired them for

Compare with