How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for toilet installation
Clear ✕All 79 Google reviews tagged “Toilet installation”
I had a double HVAC system installed. It’s a Lennox system. The installation went well. However, one bedroom is not being cooled . While the rest of the house is 74° or less this one bedroom yesterday late afternoon was 86°. Therefore, I contacted MILESTONE, I was told that a warranty person would be at my house no…
After a rough start, Abram came and saved the day! He installed the toilet and made sure I was satisfied! A1 customer service skills!
Uriel is extremely knowledgeable and was patient throughout the process for our toilet issue and water cut off issue. He did excellent work. Will use Milestone again and hope to get Uriel.
We use Milestone for one stop shop with the confidence they will do the best job & honest rates.
From the call I had to make to have Milestone Electric come fix my electrical problem to the time the men came out to my house was a pleasant experience. This is the second time I have had them fix and electrical issue for me. After much work they found the problem and repaired it not only that, but found…
This was the first time we used Milestone for a plumbing issue. We ended up having 2 toilets replaced. Both technicians who came to the house were very knowledgeable and courteous. Francisco who installed the toilets cleaned up the area very nicely.
Zach Williams (OG Zach) from Milestone helped resolve a water leak at my house. He provided excellent services to estimate and repair the damage. Even made things right when damage was done to my existing toilet during diagnosis. I cant say enough how much I appreciate the support and service from Milestone. Thanks Zach!
Joshua provider great customer service. He took time to explain my options, the process and answered all my questions. Thank you!
He did a great job. Courteous, knowledable, efficient with a good work ethic.
Kody is outstanding at his job! Quality always
The BEST!
Francisco was awesome!. He was on time, fast, very kind, knowledgeable,courteous,& took the time to explain everything to me. I love this company,have uesed them many times, & will continue to do so. Thank you, Milestone!
Mr. JONATHAN HEBERT CAME TO MY HOME TO STOP THE SMOKE DETECTOR SCREECHING OF 6 SMOKE DETECTORS. MR. HEBERT WAS EXTREMELY HELPFUL, INTELLIGENT, VERY KNOWLEDGEABLE, FRIENDLY AND KIND! HE WAS VERY KIND TO MY SWEET DOG! HE WAS SO COMPASSIONATE ABOUT MY PLIGHT IN NOT HAVING MY DEAR HUSBAND HERE TO WORK ON THE SMOKE…
Great service like always from Milestone!!
Very happy with Jon McGee who did an excellent job in exposing what needed to be done ! Would highly recommend him
Very professional and informative made us feel we are working as a team!
our technicians were punctual and very professional. They gave us several options and explained in-depth what we needed and why. Then install team worked diligently and cleaned up very thoroughly. They should be commended for representing their company in such a positive light. I’m a milestone fan now
Great work. Corey was exceptional. Thank you for great service
Saw was very helpful in providing differentd options for the toilet instalation. He really know what he was doing.
Trevor was awesome he took the time to go through everything in the house with us and provide us with the best solution. Our use mile stone for all our needs
Very prompt and professional
Completed in a timely manner while always keeping us informed, but price was about $200 higher than the last one installed. May use them again.
Chris and his assistant provided us with excellent service. Chris had to leave and comeback multiple times to complete the job due to special needs of the job. Milestone decided that another firm should be brought in for a consultation on water that had leaked around a toilet. They contacted a reputable firm who…
The tech was prompt, efficient and thorough! Top qualify!
Kirk and his partner did excellent work; extremely competent, thorough, friendly, and were just delightful people.
Milestone is the best. We use them all the time for our needs! Great service and great people! They all do a great job. Wes and Josh were awesome today, but someone at Milestone has done virtually every kind of work here that is offered. We use them always.
I've used Milestone for electric, HVAC, and plumbing. They replaced my main breaker and central HVAC, which both passed inspection without any issues. They respond quickly, do great work and are always very professional.
Will use again and in the future and would recommend to friends and family.
Electrical inspection
I appreciate milestone for all my electrical, HVAC, and plumbing needs. They are always professional. Tyler was very nice and knowledgable.
One thing I have always admired about Milestone is the “care” they put in to each visit. I love to hear about upgrades and Chris was extremely knowledgeable on concerns I had with my toilet’s water valve…a future up grade change for me.
Excellent service!0
Good 👍 work
Very good job. Walked me thru everything that was done.
Chris Marshall with Milestone was great. Very professional and provide multiple options for my repair. Milestone prices will always be on the higher side but you get great service to go along with them.
Dillon was great. We are very happy with his work and his professionalism.
Johnathan Perry was FANTASTIC! Communication skills were great. It can be difficult with an older parent.
Jesus was on time and very professional. He made sure to answer all my questions and did amazing job. I will definitely use them again
We have a yearly plan with milestone where they come inspect electrical outlets and the panel, the plumbing, the furnaces and AC units and all connections and ducts and lines. I love their service because they go above and beyond. The technician cleared out the drain lines and tested pressure for free. He wore the…
Installed 3 new toilets. Very good, professional & knowledgeable.
Luis and Francisco did an excellent job repairing my toilet flange and toilet to get rid of the sewer smell. They were both very professional and I enjoyed speaking with Francisco. I would highly recommend both of them to fix your plumbing issues and will definitely use Milestone again in the future.
We always have a good experience with Milestone! The techs are professional, efficient and friendly! Al was so wonderful and fixed our plumbing emergency quickly and was such a joy to chat with. Thank you Al!!!!!
Very good company people very friendly so far I have had no problems with them very satisfied with them
Fellows were very polite and cleaned up after themselves. Great job!
Johnathan was a very professional, worker. He was very informative and made the experience worthwhile.
On time. Even early. Quick unobtrusive work. Costs were well lined out and discussed. “Membership” was discussed but didn’t influence price much and offered no real benefit. Cost was a bunch more than I thought it would be but that’s on me for not putting job up for bids
Great
Pleased with the installation and professionalism of installer.
Christian is very knowledgeable and professional! He explained what needed to be done eloquently and clearly. Christian takes pride in his work and is passionate about doing a great job! Highly recommend his services.
Work done was quality - did not appreciate trying to sell me more work or failing to provide the Estimate that I had asked for.
Best experience ever with every job They check every box customer service, warrantees, knowledge, pricing, financing, memberships, absolute best techs for every job, and get it done fast I have had 6 jobs done by them and highly encourage any home owner to use them for your in home jobs. I had full AC installation 6…
They did a good job!
Cristopher was knowledgeable and efficient. Recognized the issues and solved the problems! Awesome attitude and demeanor. Another win for Milestone!
Repairman was friendly and helpful and thorough.
Tyler and his team was thorough and precise in the servicing our projects. We had about five projects that took all day but they completed them perfectly.
Christian did a great job with this project. There were four toilets, two water heaters, and a ton of shut off valves they put in. Everything was done quickly and professionally and he communicated well throughout.
Additional Review - 11-1-21: Milestone continues to impress! Brian Miller went above and beyond installing for us after our rebuild was complete following the February ice storm. Thank you!! Love Milestone! Always on time , professional, and respectful. Steven Geter gave us a thorough explanation of his…
Another great job by Milestone. They show up on time and great communication. They provide a quote up front and stick to the price. Thank you.
DJ was very professional about his work. Fixed our heater and was kind enough to explain the work.
They make life easy because they do so many things.
He work was great.
Great professional service and very knowledgeable
Daniel really went above and beyond to install our bidet toilet seat on our difficult one-piece toilet. He worked tirelessly to ensure everything was perfect, lines up and looks and works amazing. It was a hard job and Daniel could not have been more professional and knowledgeable. I am very, very happy with the outcome and whole experience!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $26–$239 |
| A/C system maintenance | 865 | $27–$480 |
| Electrical outlet & switch repair | 793 | $158–$493 |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $322–$1.2k |
| Heating system maintenance | 453 | $27–$264 |
| Drain cleaning | 443 | $148–$502 |
| Plumbing leak detection | 426 | $114–$633 |
