How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for toilet repair
Clear ✕All 330 Google reviews tagged “Toilet repair” · showing 40
Christian was extremely thorough and took the time to ensure we understood the issues we were having. Another exceptional experience with Milestone!
Cristian and Brennan arrived on time with their knowledge and skill to replace our Flushmate unit in a flash!
Jake Jackson and Joseph did an outstanding job at both diagnosing and fixing two of our plumbing problems in both of our bathrooms. An A++ job. Can’t ask for more.
my technician was on time, courteous, informative, gave me options on future work I might need, patient to answer all my questions. I’m 100% pleased with the work done and the guarantee on the labor.
I called about a clogged toilet. Someone came out right away but couldn't unclog the toilet. So they sent someone else out saying that the only way to unclogg the toilet was to take the whole toilet off which would cost 344 dollars. So he took the toilet off and worked on it for about 20 minutes. Said the…
Austin with Milestone did a fantastic job. He arrived on time, cleared the clog in minutes and was very friendly and courteous. I will definitely use Milestone again.
Always professional, always fix the problem the day of and don’t overprice.
Joe did an excellent job!!! Very friendly and professional.
Great service, great company! Tyler was awesome and knowledgeable! Tyler and Milestone get an A+++ in my book! Thank you!
My mom loved Christian, great guy, very polite, thank you Christian❤
Very prompt! Extremely tidy when installing the new toilet. Fair prices and professional.
No did a heating system checkup for me and prioritized the issues he found, with prices. There was no pressure to repair any of the issues since the system was still functioning. I feel I received an honest assessment and he had pictures and videos of his inspection. I was very pleased with the results.
Zack came out to see if we had a leak. He was professional, very courteous and help to identify that my toilet had a leak. I didn't get it fixed only because my husband is considering getting a new toilet altogether. I only paid the $29 service charge
Excellent and efficient service call. Doug quickly addressed all the issues while presenting me options that were clear and got the job done. Drains are clear and working great!
Was very thorough and was able to quickly figure out what the problem was with our master bath toilet. Went above and beyond-thank you!!
Plumbing technician was on time, polite, clean, and helpful. I am part of the milestone advantage program and have been very satisfied with AC and electrical services as well
Milestone technicians are always knowledgeable and efficient. I always feel comfortable with their work.
After a rough start, Abram came and saved the day! He installed the toilet and made sure I was satisfied! A1 customer service skills!
Christian was terrific. As always I highly recommend Milestone.
Daniel was amazing plumber. He was very courteous and professional throughout his visit. He worked very hard for a long time today!!
Very professional and the work was explained to me and done in a timely manner
The young man was excellant!
Company does the right thing every time with their outstanding employees! "Although it seems kinda’ expensive, it's well worth it in our experience”. THANKS MILESTONE!!
Jerry was very responsive to my concerns and provided solutions. He arrived within the stated timeline and completed the work in good time. He cleaned up before leaving and even put the items back under my sinks.
Wayne did a great job answering my questions and making suggestions for preventative maintenance Juana took her time to listen to my concerns..did an excellent job fixing the issue that could have turned into a serious problem before it got out of hand...also let me know good tips on how to take care of my almost…
I suppose that they are prompt and have good technicians and quality of work. The $800+ estimate for something I eventually did in an hour on a weekend for $21.50 in parts was a little strange. A $410 diagnostic fee estimate plus repairs plus "luxury plan" for a toilet flush repair had my head hurting. Luckily for…
Super friendly and clearly explain the problem and the options for fixing it. Great job great experience with the repair.
Rigo was a hard worker and a lovely young man
Loy did EXACTALLY what I needed. He actuallu cut my electricity bill by 75%. Won't tell you how but enabled me to go 90% off grid. Thank you Milestone
Ryne did a great job and was fast and efficient...Will definitely use yall again Happy 4th
Benny was very professional; he was knowledgeable and made recommendations to improv our home. His work is great, we will request him by name for our future A/C needs.
Tech Wayne was very professional and courteous. Tech arrived and investigated the work to be done. Gave a detailed description of what was needed to solve my problem. Once work was completed verified I was satisfied with all work done. Great job.
Jonathan Figueroa came for one broken toilet handle, and ended up helping me with improving the water pressure in one bathroom and ultimately making sure that all three of our toilets were in the best working condition! I appreciated that he went above and beyond and was very efficient and a good communicator.
He did a very good job of diagnosing the problem .
Dustin Jackson did a fabulous job taking care of our HVAC maintenance, professionally cleaning our system and installing a much needed dual bulb germicidal light. Milestone always exceeds our expectations! Wesley was very courteous and professional while taking care of our plumbing needs. The appointment was…
Drain service. Technician came in cleared the drain quickly. He ran his camera and did a few other checks. Gave a full explanation of service and potential issues. Great job!
Alex was friendly, professional, knowledgeable. He took digital photos of my water heater, the water copper lines for ice maker for a new refrigerator, checked sewer lines under house and the waterlines and turn off valves to house. He found areas of safety concerns that warrant new systems due to age and safety.…
The technician was polite, knowledgeable and very thorough. He did a great job and left me with the next steps I needed to fix my issue.
Cedric is very professional, knowledgeable and courtesy. He worked tirelessly until our issues were resolved. A great representative for Milestone.
Cody was on time, professional, polite, and got the job done so well!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
