How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for toilet repair
Clear ✕All 330 Google reviews tagged “Toilet repair” · showing 80
Christian was extremely thorough and took the time to ensure we understood the issues we were having. Another exceptional experience with Milestone!
Cristian and Brennan arrived on time with their knowledge and skill to replace our Flushmate unit in a flash!
Jake Jackson and Joseph did an outstanding job at both diagnosing and fixing two of our plumbing problems in both of our bathrooms. An A++ job. Can’t ask for more.
my technician was on time, courteous, informative, gave me options on future work I might need, patient to answer all my questions. I’m 100% pleased with the work done and the guarantee on the labor.
I called about a clogged toilet. Someone came out right away but couldn't unclog the toilet. So they sent someone else out saying that the only way to unclogg the toilet was to take the whole toilet off which would cost 344 dollars. So he took the toilet off and worked on it for about 20 minutes. Said the…
Austin with Milestone did a fantastic job. He arrived on time, cleared the clog in minutes and was very friendly and courteous. I will definitely use Milestone again.
Always professional, always fix the problem the day of and don’t overprice.
Joe did an excellent job!!! Very friendly and professional.
Great service, great company! Tyler was awesome and knowledgeable! Tyler and Milestone get an A+++ in my book! Thank you!
My mom loved Christian, great guy, very polite, thank you Christian❤
Very prompt! Extremely tidy when installing the new toilet. Fair prices and professional.
No did a heating system checkup for me and prioritized the issues he found, with prices. There was no pressure to repair any of the issues since the system was still functioning. I feel I received an honest assessment and he had pictures and videos of his inspection. I was very pleased with the results.
Zack came out to see if we had a leak. He was professional, very courteous and help to identify that my toilet had a leak. I didn't get it fixed only because my husband is considering getting a new toilet altogether. I only paid the $29 service charge
Excellent and efficient service call. Doug quickly addressed all the issues while presenting me options that were clear and got the job done. Drains are clear and working great!
Was very thorough and was able to quickly figure out what the problem was with our master bath toilet. Went above and beyond-thank you!!
Plumbing technician was on time, polite, clean, and helpful. I am part of the milestone advantage program and have been very satisfied with AC and electrical services as well
Milestone technicians are always knowledgeable and efficient. I always feel comfortable with their work.
After a rough start, Abram came and saved the day! He installed the toilet and made sure I was satisfied! A1 customer service skills!
Christian was terrific. As always I highly recommend Milestone.
Daniel was amazing plumber. He was very courteous and professional throughout his visit. He worked very hard for a long time today!!
Very professional and the work was explained to me and done in a timely manner
The young man was excellant!
Company does the right thing every time with their outstanding employees! "Although it seems kinda’ expensive, it's well worth it in our experience”. THANKS MILESTONE!!
Jerry was very responsive to my concerns and provided solutions. He arrived within the stated timeline and completed the work in good time. He cleaned up before leaving and even put the items back under my sinks.
Wayne did a great job answering my questions and making suggestions for preventative maintenance Juana took her time to listen to my concerns..did an excellent job fixing the issue that could have turned into a serious problem before it got out of hand...also let me know good tips on how to take care of my almost…
I suppose that they are prompt and have good technicians and quality of work. The $800+ estimate for something I eventually did in an hour on a weekend for $21.50 in parts was a little strange. A $410 diagnostic fee estimate plus repairs plus "luxury plan" for a toilet flush repair had my head hurting. Luckily for…
Super friendly and clearly explain the problem and the options for fixing it. Great job great experience with the repair.
Rigo was a hard worker and a lovely young man
Loy did EXACTALLY what I needed. He actuallu cut my electricity bill by 75%. Won't tell you how but enabled me to go 90% off grid. Thank you Milestone
Ryne did a great job and was fast and efficient...Will definitely use yall again Happy 4th
Benny was very professional; he was knowledgeable and made recommendations to improv our home. His work is great, we will request him by name for our future A/C needs.
Tech Wayne was very professional and courteous. Tech arrived and investigated the work to be done. Gave a detailed description of what was needed to solve my problem. Once work was completed verified I was satisfied with all work done. Great job.
Jonathan Figueroa came for one broken toilet handle, and ended up helping me with improving the water pressure in one bathroom and ultimately making sure that all three of our toilets were in the best working condition! I appreciated that he went above and beyond and was very efficient and a good communicator.
He did a very good job of diagnosing the problem .
Dustin Jackson did a fabulous job taking care of our HVAC maintenance, professionally cleaning our system and installing a much needed dual bulb germicidal light. Milestone always exceeds our expectations! Wesley was very courteous and professional while taking care of our plumbing needs. The appointment was…
Drain service. Technician came in cleared the drain quickly. He ran his camera and did a few other checks. Gave a full explanation of service and potential issues. Great job!
Alex was friendly, professional, knowledgeable. He took digital photos of my water heater, the water copper lines for ice maker for a new refrigerator, checked sewer lines under house and the waterlines and turn off valves to house. He found areas of safety concerns that warrant new systems due to age and safety.…
The technician was polite, knowledgeable and very thorough. He did a great job and left me with the next steps I needed to fix my issue.
Cedric is very professional, knowledgeable and courtesy. He worked tirelessly until our issues were resolved. A great representative for Milestone.
Cody was on time, professional, polite, and got the job done so well!
John provided excellent service and arrived as promised. Very professional and performed survey of the water system. He diagnosed the issue and offered three options which I appreciated. Work was done. Well snd problem fixed. I would recommend Milestone and John in particular for plumbing needs.
Superior knowledge and execution. Highly recommended!
Timely courteous and thorough
Extremely professional and respectful gentlemen. Answered all my questions in intricate detail.
Very helpful and knowledgeable why he was so excited about doing his job
Called Milestone immediately with a plumbing issue as they are my go to. As per usual, the tech was incredibly informative and got me all fixed up in no time. True professionals!
Juan is a personable and professional worker. Facing delays by Duncanville Water Department, he simply got everything done as we were waiting and, in a timely manner, repaired and completed the job when the city responded.Great Milestone Difference. Thanks Juan.
He did an excellent job! He was very knowledgeable and professional.
Milestone came highly recommended, and I was very pleased with my experience and will be using them in the future. Manny was great and patiently explained all of my options so I could make the best decision for me. He was efficient and did excellent work.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Great work. Very professional
On time, knowledgeable, polite and worked quickly.
We have used Milestone for several services and they always do a great job. Our last technician, Austin, was very helpful and professional. I highly recommend Milestone.
From the call I had to make to have Milestone Electric come fix my electrical problem to the time the men came out to my house was a pleasant experience. This is the second time I have had them fix and electrical issue for me. After much work they found the problem and repaired it not only that, but found…
HE WAS VERY NICE AND HELPFUL EXPLAINED THINGS TO THE FULLEST
Excellent service. The video really added value to the diagnosis.
Wayne Copeland did an awesome job taking care of our drain issue this morning. He was courteous with us and thorough with his work.
Ricardo Cervantes was excellent! On time and professional. Thank you sir.
Very professional and knowledgeable. Very personable and got the job done in no time. Very happy with the job.
Milestone has provided two services for me. The first was a major sewer service line replacement. I was pleased with their performance both times.
The two techs were outstanding. Professional. Answered all questions. Thorough. Definitely recommended.
Excellent work. Really liked Hunter!
It appears the problem with my toilet was fixed. So far, Good!
Michael Wadley was great!
Great job!
Jake and Christian are great! They fixed a running toilet but a leaking issue developed in another area. Jake and Christian jumped into action to diagnose the problem and find a solution. They explained every step and showed me pictures to help understand the issue.
Polite. Thorough.
Robert was excellent. I had a plumbing issue where the toilet was not flushing properly and water had backed up due to a drainage problem. Robert was thorough in identifying the root cause and clearly explained what was happening and what needed to be done. He was professional, knowledgeable, and took the time to…
Excellent service and very fast! Definitely recommend!
Very polite young gentlemen and did a remarkable job!! Very professional and fast!!
Milestone provides excellent service and customer service! Have used them for HVAC and plumbing needs and I highly recommend them. I recently had a service appointment for a plumbing situation. My service tech, Mike Castillo was on time, very professional, courteous and did an overall great job!
Jonathan was great. He answered all questions and gave all options. Would definitely call Milestone again. Our issue was an emergency and they arrived on time .
Daniel did a great job diagnosing our problem and explaining it to us. I highly recommend him!
Jake was probably the best technician I’ve ever had help me out. Very knowledgeable of plumbing and worked through pricing quickly and with good explanations. Took care of my problems. Will definitely call him again when I have a need! Very professional young man!
Blake was knowledgeable and personable. We were happy with all Milestone did.
Tyler did a great job
Wayne was very professional, timely and did a great job.
Great work on installing electrical outlets. Professional and a great job! Wouldn’t hesitate to use them for my entire home needs!
Great job. Reset my leaking toilet on new wax seal quickly and neatly.
Cheney Rollins at Milestone did excellent work maintaining our A/C service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
