How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for toilet repair
Clear ✕All 330 Google reviews tagged “Toilet repair” · showing 160
Christian was extremely thorough and took the time to ensure we understood the issues we were having. Another exceptional experience with Milestone!
Cristian and Brennan arrived on time with their knowledge and skill to replace our Flushmate unit in a flash!
Jake Jackson and Joseph did an outstanding job at both diagnosing and fixing two of our plumbing problems in both of our bathrooms. An A++ job. Can’t ask for more.
my technician was on time, courteous, informative, gave me options on future work I might need, patient to answer all my questions. I’m 100% pleased with the work done and the guarantee on the labor.
I called about a clogged toilet. Someone came out right away but couldn't unclog the toilet. So they sent someone else out saying that the only way to unclogg the toilet was to take the whole toilet off which would cost 344 dollars. So he took the toilet off and worked on it for about 20 minutes. Said the…
Austin with Milestone did a fantastic job. He arrived on time, cleared the clog in minutes and was very friendly and courteous. I will definitely use Milestone again.
Always professional, always fix the problem the day of and don’t overprice.
Joe did an excellent job!!! Very friendly and professional.
Great service, great company! Tyler was awesome and knowledgeable! Tyler and Milestone get an A+++ in my book! Thank you!
My mom loved Christian, great guy, very polite, thank you Christian❤
Very prompt! Extremely tidy when installing the new toilet. Fair prices and professional.
No did a heating system checkup for me and prioritized the issues he found, with prices. There was no pressure to repair any of the issues since the system was still functioning. I feel I received an honest assessment and he had pictures and videos of his inspection. I was very pleased with the results.
Zack came out to see if we had a leak. He was professional, very courteous and help to identify that my toilet had a leak. I didn't get it fixed only because my husband is considering getting a new toilet altogether. I only paid the $29 service charge
Excellent and efficient service call. Doug quickly addressed all the issues while presenting me options that were clear and got the job done. Drains are clear and working great!
Was very thorough and was able to quickly figure out what the problem was with our master bath toilet. Went above and beyond-thank you!!
Plumbing technician was on time, polite, clean, and helpful. I am part of the milestone advantage program and have been very satisfied with AC and electrical services as well
Milestone technicians are always knowledgeable and efficient. I always feel comfortable with their work.
After a rough start, Abram came and saved the day! He installed the toilet and made sure I was satisfied! A1 customer service skills!
Christian was terrific. As always I highly recommend Milestone.
Daniel was amazing plumber. He was very courteous and professional throughout his visit. He worked very hard for a long time today!!
Very professional and the work was explained to me and done in a timely manner
The young man was excellant!
Company does the right thing every time with their outstanding employees! "Although it seems kinda’ expensive, it's well worth it in our experience”. THANKS MILESTONE!!
Jerry was very responsive to my concerns and provided solutions. He arrived within the stated timeline and completed the work in good time. He cleaned up before leaving and even put the items back under my sinks.
Wayne did a great job answering my questions and making suggestions for preventative maintenance Juana took her time to listen to my concerns..did an excellent job fixing the issue that could have turned into a serious problem before it got out of hand...also let me know good tips on how to take care of my almost…
I suppose that they are prompt and have good technicians and quality of work. The $800+ estimate for something I eventually did in an hour on a weekend for $21.50 in parts was a little strange. A $410 diagnostic fee estimate plus repairs plus "luxury plan" for a toilet flush repair had my head hurting. Luckily for…
Super friendly and clearly explain the problem and the options for fixing it. Great job great experience with the repair.
Rigo was a hard worker and a lovely young man
Loy did EXACTALLY what I needed. He actuallu cut my electricity bill by 75%. Won't tell you how but enabled me to go 90% off grid. Thank you Milestone
Ryne did a great job and was fast and efficient...Will definitely use yall again Happy 4th
Benny was very professional; he was knowledgeable and made recommendations to improv our home. His work is great, we will request him by name for our future A/C needs.
Tech Wayne was very professional and courteous. Tech arrived and investigated the work to be done. Gave a detailed description of what was needed to solve my problem. Once work was completed verified I was satisfied with all work done. Great job.
Jonathan Figueroa came for one broken toilet handle, and ended up helping me with improving the water pressure in one bathroom and ultimately making sure that all three of our toilets were in the best working condition! I appreciated that he went above and beyond and was very efficient and a good communicator.
He did a very good job of diagnosing the problem .
Dustin Jackson did a fabulous job taking care of our HVAC maintenance, professionally cleaning our system and installing a much needed dual bulb germicidal light. Milestone always exceeds our expectations! Wesley was very courteous and professional while taking care of our plumbing needs. The appointment was…
Drain service. Technician came in cleared the drain quickly. He ran his camera and did a few other checks. Gave a full explanation of service and potential issues. Great job!
Alex was friendly, professional, knowledgeable. He took digital photos of my water heater, the water copper lines for ice maker for a new refrigerator, checked sewer lines under house and the waterlines and turn off valves to house. He found areas of safety concerns that warrant new systems due to age and safety.…
The technician was polite, knowledgeable and very thorough. He did a great job and left me with the next steps I needed to fix my issue.
Cedric is very professional, knowledgeable and courtesy. He worked tirelessly until our issues were resolved. A great representative for Milestone.
Cody was on time, professional, polite, and got the job done so well!
John provided excellent service and arrived as promised. Very professional and performed survey of the water system. He diagnosed the issue and offered three options which I appreciated. Work was done. Well snd problem fixed. I would recommend Milestone and John in particular for plumbing needs.
Superior knowledge and execution. Highly recommended!
Timely courteous and thorough
Extremely professional and respectful gentlemen. Answered all my questions in intricate detail.
Very helpful and knowledgeable why he was so excited about doing his job
Called Milestone immediately with a plumbing issue as they are my go to. As per usual, the tech was incredibly informative and got me all fixed up in no time. True professionals!
Juan is a personable and professional worker. Facing delays by Duncanville Water Department, he simply got everything done as we were waiting and, in a timely manner, repaired and completed the job when the city responded.Great Milestone Difference. Thanks Juan.
He did an excellent job! He was very knowledgeable and professional.
Milestone came highly recommended, and I was very pleased with my experience and will be using them in the future. Manny was great and patiently explained all of my options so I could make the best decision for me. He was efficient and did excellent work.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Great work. Very professional
On time, knowledgeable, polite and worked quickly.
We have used Milestone for several services and they always do a great job. Our last technician, Austin, was very helpful and professional. I highly recommend Milestone.
From the call I had to make to have Milestone Electric come fix my electrical problem to the time the men came out to my house was a pleasant experience. This is the second time I have had them fix and electrical issue for me. After much work they found the problem and repaired it not only that, but found…
HE WAS VERY NICE AND HELPFUL EXPLAINED THINGS TO THE FULLEST
Excellent service. The video really added value to the diagnosis.
Wayne Copeland did an awesome job taking care of our drain issue this morning. He was courteous with us and thorough with his work.
Ricardo Cervantes was excellent! On time and professional. Thank you sir.
Very professional and knowledgeable. Very personable and got the job done in no time. Very happy with the job.
Milestone has provided two services for me. The first was a major sewer service line replacement. I was pleased with their performance both times.
The two techs were outstanding. Professional. Answered all questions. Thorough. Definitely recommended.
Excellent work. Really liked Hunter!
It appears the problem with my toilet was fixed. So far, Good!
Michael Wadley was great!
Great job!
Jake and Christian are great! They fixed a running toilet but a leaking issue developed in another area. Jake and Christian jumped into action to diagnose the problem and find a solution. They explained every step and showed me pictures to help understand the issue.
Polite. Thorough.
Robert was excellent. I had a plumbing issue where the toilet was not flushing properly and water had backed up due to a drainage problem. Robert was thorough in identifying the root cause and clearly explained what was happening and what needed to be done. He was professional, knowledgeable, and took the time to…
Excellent service and very fast! Definitely recommend!
Very polite young gentlemen and did a remarkable job!! Very professional and fast!!
Milestone provides excellent service and customer service! Have used them for HVAC and plumbing needs and I highly recommend them. I recently had a service appointment for a plumbing situation. My service tech, Mike Castillo was on time, very professional, courteous and did an overall great job!
Jonathan was great. He answered all questions and gave all options. Would definitely call Milestone again. Our issue was an emergency and they arrived on time .
Daniel did a great job diagnosing our problem and explaining it to us. I highly recommend him!
Jake was probably the best technician I’ve ever had help me out. Very knowledgeable of plumbing and worked through pricing quickly and with good explanations. Took care of my problems. Will definitely call him again when I have a need! Very professional young man!
Blake was knowledgeable and personable. We were happy with all Milestone did.
Tyler did a great job
Wayne was very professional, timely and did a great job.
Great work on installing electrical outlets. Professional and a great job! Wouldn’t hesitate to use them for my entire home needs!
Great job. Reset my leaking toilet on new wax seal quickly and neatly.
Cheney Rollins at Milestone did excellent work maintaining our A/C service.
Milestone came out to do some work in the bathrooms. The entire crew from Milestone were all great. Super friendly. Took the the time to walk through the issue along with various solutions. Answered all my questions. Can’t say enough. Milestone has a great team.
Seriously?! $900 to fix a running toilet, a leaking shower value, and dripping pipe from a cutoff valve under a kitchen sink where the cutoff value did not have to be replaced? The original estimate was $4000 with hot water heater replacement (which was not need) and a monthly membership fee. I assume that included…
My technician Josue was professional and informative. He knew what he was talking about and helped us through the financial process as well to provide options for what we decided to do.
Mr. Randle did great job done today.
Dwyane Wallace did a great job explaining why our toilet required multiple flushes. He replaced the part in no time and now we have a perfectly flushing toilet. Thank you so much!
Excellent service
Thank you Emily, Uriel, & Fransico for your professionalism and expert work you did on my house. Thank you for understanding my condition, I'm a disabled veteran. I appreciate you showing up and fixing everything Perfectly because I'm unable to do so myself.
Jordan is very knowledgeable and accommodating
Austin was quick to resolve my issue. Thanks!
My technician, Daniel Tucker, was professional, fast, and got all my issues taken care of. I will return for future plumbing or HVAC issues.
Clogged Plumbing. Jonathan could not have been more professional nor could he have done any more to solve the problem which he did.
Loy and Associate at Milestone repaired electrical wiring and installed light fixtures. Great job!
Alex and all the crew at Milestone have been fabulous every time I have called them. They are fast, efficient, and discovered the actual CAUSE of the problem that others have either missed or simply glossed over. They actually fixed problems I have been trying to get fixed for over 20 years.
Did professional work. Was courteous and explained things well.
Zach was great
Francisco Loredo from Milestone was great. He was on time, courteous and answered all my questions.
My experience with Milestone Plumbing was great. Randall is a great plumber, and he explained everything to me regarding my home. He was very detailed and answered all questions. I will be using it again and requesting Randall T.
He was sooo nice and respectful with me when I asked questions and didn't understand certain things. He made sure I was informed completely about the problems, and options. He was very professional and extremely thorough. 👏 He did fantastic!!
Josh was great. He explained our electrical issues so we could understand what our system needs. We are scheduled for the work in a few days. Josh helped us so much and was super nice. Jonathan, the plumber, came out today and did excellent work. He was very nice, efficient and professional. Great job.…
Great! Micheal was professional and very good!
Great service
Best company EVER
Michael did a great job
Wonderful customer service bt all!
Andrew Guardiola was great to work with. Clearly communicated the issue and cost to fix it. Was efficient and professional.
Technician Blake M was prompt, professional and knowledgeable. He was very neat and explained thoroughly the cause of my toilet issue and what needed to be done to repair.
Jake was thorough, polite and professional. He was easy to work with, gave us a quote, with options and completed the job as we requested. Good tech with good customer service habits. 5 stars for Jake.
Great service took care of all my needs. Super quick.
Chad did a fantastic job completing the workassigned to him. He is most curteous and knowledgeable. Great employee. Chad replaced faucet cartridges on a previous job and intalled a new toilet on this job.
Daniel Pickle is a excellent plumber and kept me informed of everything he was doing and made sure I understood each step. Great communication, skill and knowledge. Those are a few of reasons I continue to use Milestone for all my electrical, plumbing and HVAC needs. Excellent company and great employees!
Associate was very helpful with information and quality of work
I live with a bunch of wookies and they had clogged the drain with all their hair. Milestone did an excellent job getting me into their schedule at a reasonable price. It definitely is worth being a member for the pricing. Most recently, we had Milestone come out to look at our ac system inside and out. The way…
He did a great job. Courteous, knowledable, efficient with a good work ethic.
Did a very good job very friendly and was prompt and I had a good attitude
Nice job!!
Daniel was very professional and polite. I look forward to seeing him again. I would refer him to all my family.
Very efficient and friendly.
Discussed many things to take a look at in the home ..very knowledgable, honest and helpful!
on-time, friendly, knowledgeable, courteous
Travon represented his company very well. We were impressed with his interest in our problem and how he could best provide the best solution. By far Trayvon did better than any previous competitor's representative. We are very happy today.
Mr.B was informative ,courteous and did a thorough job working on the HVAC system.
Professional; competent; personable
The BEST!
On time, very professional and transparent about work and need. Extremely trustworthy that they most likely couldn’t address our problem and still would be happy to diagnose but didn’t want us spending money on diagnosing if they wouldn’t be able to resolve issue
Very busy day here at the house with Milestone fixing alot of things. Raven, Christian, Cristian, and Dewayne were all very professional and kept me in the loop with every step of the install and repair process. Glad to have Milestone come through for me and my old stuff.
Zachariah Williams was courtesy professional and came in and went right to work. He's a great guy. And I feel bad because I didn't offer him anything to drink not because I didn't have to offer just slipped my mind. Sorry Zachariah 😞
Brian Miller was out to fix the toilet in my guest bathroom. He did a fantastic job and was extremely nice! I have always been happy with work done by Milestone. Thanks again Brian.
Mr. Matthew Koefer, the plumber from Milestone who arrived as scheduled to repair our toilet issue. He was helpful with explaining exactly what was required. We plan on using Milestone again.
Friendly yet very professional. Milestone is lucky to have him.
Trevor was extremely thorough on diagnosing the problem and clearly explained the solution needed.
Very knowledgeable and polite.
Excellent service! Thanks
Very professional and knowledgeable.Dayton did great job explaining what was needed to replace our water heater. Plan on doing more business with Milestone!
Chad was very helpful in providing all the options .
We have used Milestone for many things, including a new HVAC system. Today Julio came to check out our system. He was very thorough and even found a small clog which he resolved which was very timely. After he cleaned out the outside, our system is running just like new!
Milestone employee professionalism is not to be doubted. This is a company that can be trusted to just do what they say. And what they say is simply doing things right :)
2 water heaters installed. This included all the safety devices needed/required. The other two men, Sheldon & another Johnathan were members of the installation team. All 3 men were a pleasure to work with. (They worked: I just watched & tried to stay out of the way.) The Johnathans went the “extra mile” &…
Matthew was wonderful! He was so friendly and explained everything thoroughly. He got the job done quickly and went above and beyond with the repairs.
Kody from Milestone plumbing was very professional and fixed the problem right away! He was very friendly and I enjoyed working with him. Highly recommended Milestone!
I was so impressed with Milestone Electric. They did an excellent job and kept me informed on everything. Their follow up was great as well. They are my go to for all my electrical needs.
Francisco Hernandez arrived on time and listened to the problems that needed repair was 3 blocked drains. He reviewed the different locations of the problem. He quickly began work and kept me informed of the progress. He suggested ways to prevent stoppage. He also kept me informed of the cost for his work…
Excellent customer service and quality work! Jonathan was fantastic. I’m a loyal Milestone customer.
Great experience!! Thanks
Met my expectation.
Excellent work done by Matt. He diagnosed it in minutes and fixed it.
I have been a Milestone customer for 6 years, and use them for HVAC services as well as plumbing. They are on-time, professional, and detail-oriented. Christian helped us with several smaller issues today. He was super friendly, thorough, respectful, and explained things clearly. I would absolutely recommend Milestone for plumbing and HVAC services
Milestone is highly recommended for electric, AC and plumbing work. Professional, responsive, knowledgeable and trustworthy. We have used their services repeatedly and have had nothing but positive experiences!
Very happy with Jon McGee who did an excellent job in exposing what needed to be done ! Would highly recommend him
On time, polite and professional
We recently needed to have some electrical and plumbing work done. We chose Milestone knowing it's not the cheapest, but we feel the fantastic service and quality workmanship is well worth it. We decided to become members and we could not be happier! Everyone is so nice, professional and I love how they give you…
Travis was wonderful!!! He worked quickly and efficiently. He was able to answer all my questions. He was very knowledgeable and informative. He is a polite, friendly young man.
Brandon was an absolute pleasure to work with. He is very informative and assuring that your getting the best. He is professional and courteous. He listens to your concerns and is happy to answer all your questions. He is thorough, efficient and most of treats you like family.
Dewayne conducted excellent systematic diagnosis to find source of a leak. Professional repair completed during same visit. 🕶️ 🇺🇸🇬🇧
Logan was great! Fixed our electrical issues in a flash!
Very professional and informative made us feel we are working as a team!
Brandon was very knowledgeable and was able to help us diagnose a problem quickly. Thanks Brandon!
Matt and his partner were very professional and explained the issues that they found. They were very efficient and fixed the issue in a timely manner. Would definitely recommend!
Christopher was very knowledgeable and went the extra mile to ensure a retired couple got the best value for our money and only replaced parts that were needed to complete the repairs. Explained program so that it made sense to ensure that it reduced to the cost of the repairs. Thanks Christopher for looking out for us retired veterans.
Very professional and good communicator
We’ve been having recurrent problems with a toilet clogging. Previous plumbers with other companies have unclogged it and didn’t exactly locate the problem area of the debris buildup. Our Milestone plumber was Mr. Dewyane Wallace, and he was great. He answered our questions and found exactly were the problem is and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
