How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for water heater installation
Clear ✕All 176 Google reviews tagged “Water heater installation” · showing 20
Great knowledge and service
Dylan was on time and quickly diagnosed and resolved the issue. Can ask for more than quick and cured!
Jerry Williams did a great job! Thank you Jerry for fixing our 3 outdoor faucet leaks!
Milestone was everything you wanted in a service company. Knowledgeable, courteous, professional and took the time to explain and show me what needed to be done and why. Highly recommend them for any electrical or plumbing project.
This was my first time using milestone and although my schedule time of arrival was a little late, overall the technician was wonderful. Great customer service. I would highly recommend milestone to my friends. I had a great experience.
Milestone is amazing! Hands down the most professional and skilled technicians. They come equipped to handle to job and take action on repairs same day without hassling with additional appointments. They are truly worth the price!
Water Heaters cranking at 110% Crisis Averted … Brian finally solved the problems !!!!
I would strongly recommend staying away from this company. After giving them multiple opportunities, we consistently felt their priority was charging as much as possible rather than taking care of their customers. Most recently, Milestone told us a clogged sink was so significant they would need to go into the…
Brandon did a great job on my electrical inspection he went through all the safety points and explained them throughly
Clayton and Rolando did an exceptional job explaining everything to us and taking time looking at all our air conditioning units. Your company is truly blessed to have these gentlemen representing your company. Austin did an excellent job explaining everything to use and helping us decide what to get. Also…
Very professional and on time. Went above and beyond to make sure we were happy with the service.
I suppose that they are prompt and have good technicians and quality of work. The $800+ estimate for something I eventually did in an hour on a weekend for $21.50 in parts was a little strange. A $410 diagnostic fee estimate plus repairs plus "luxury plan" for a toilet flush repair had my head hurting. Luckily for…
Persistence in getting our problem addressed. Required some real problem solving that was appreciated.
Loy did EXACTALLY what I needed. He actuallu cut my electricity bill by 75%. Won't tell you how but enabled me to go 90% off grid. Thank you Milestone
Alex was friendly, professional, knowledgeable. He took digital photos of my water heater, the water copper lines for ice maker for a new refrigerator, checked sewer lines under house and the waterlines and turn off valves to house. He found areas of safety concerns that warrant new systems due to age and safety.…
Excellent experience! Courteous, efficient, and excellent service from Steve Pound!
Christian was very polite and knowledgeable!!
Juan is a personable and professional worker. Facing delays by Duncanville Water Department, he simply got everything done as we were waiting and, in a timely manner, repaired and completed the job when the city responded.Great Milestone Difference. Thanks Juan.
Cesar did a great job!
Jeremy and his apprentice showed up early and stayed until the job was completed. They replaced the water heater and brought it up to current code. They hauled away the trash and cleaned up afterwards. A quality job by a couple of pros! Well done gents!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $27–$251 |
| A/C system maintenance | 865 | $27–$483 |
| Electrical outlet & switch repair | 793 | — |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $353–$1.2k |
| Heating system maintenance | 453 | $37–$278 |
| Drain cleaning | 443 | $227–$542 |
| Plumbing leak detection | 426 | $124–$633 |
