How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREMilestone Electric, A/C, & Plumbing
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 19,623 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for water heater repair
Clear ✕All 151 Google reviews tagged “Water heater repair” · showing 20
Our AC had stopped cooling. Milestone sent HVAC technician Alex Faulconer to diagnose the problem. He found several issues, described them in detail and prepared three optional plans of repair for me to choose. Over the last week, various HVAC services were also performed by Salvador, Jordan, Kristin, Cody,…
Christian was prompt, very knowledgeable, and did great work installing our water heater.Thank you very much!
Very happy with (excellent) response, diagnosis, recommendations with supporting explanations, and the work performed! Great experience overall!
Josh was knowledgeable and great. He got the job done in an efficient manner
Jerry was very responsive to my concerns and provided solutions. He arrived within the stated timeline and completed the work in good time. He cleaned up before leaving and even put the items back under my sinks.
We love Milestone for so many reasons. Great service, knowledgeable, and friendly.
Cedric is very professional, knowledgeable and courtesy. He worked tirelessly until our issues were resolved. A great representative for Milestone.
Dayton was extremely professional and informative. He has a great customer service oriented presence. I would absolutely recommend him to anyone.
Brian showed up on time, knew what he was doing, and didn't waste my time. Milestone does a good job screening employees; all seem to have winning attitudes.
Cody Walker was very professional, completed all work including cleanup and answered all question. Would recommend Cody highly, wish I knew about him years ago.
We have used Milestone and their partner companies for the past 10 years we’ve had our home. Recently, our tankless water heater (installed by Milestone) gave a warning code and beep in the middle of the night. We called and they sent out Will the next morning from Warranty to check it out. It was complicated due to…
Jake was amazing! Knowledgeable, Caring, Patient and Kind! He took the time to explain everything (…and some things over and over until I could finally get it, right 😊!).
On time, professional, friendly, informative and helpful. Price was great as I signed up for membership also.
All very good
Michael Wadley was great!
Milestone had a technician at my house to check out the issues the morning after we called them. Jeremy arrived exactly when he said he would and swiftly got the job done. 100% would work with him and Milestone again.
The service is great! Mason was very informative and answered all questions. I am very satisfied.
Dalton was great. Did an excellent job diagnosing the leaks and repairing them quickly.
Michael was very knowledgeable and pleasant to deal with. He explained several possible issues to us in a clear way.
Dayton was professional, helpful, and worked very quickly to do the job of getting our water heater functioning again. Dayton was great with giving guidance and advice on how to do the job myself but with that knowledge I was able to better decide what my decision on the repair would be. Great experience every time…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1122 | $26–$239 |
| A/C system maintenance | 865 | $27–$480 |
| Electrical outlet & switch repair | 793 | $158–$493 |
| Electrical outlet & switch installation | 491 | — |
| Plumbing pipe repair | 488 | $322–$1.2k |
| Heating system maintenance | 453 | $27–$264 |
| Drain cleaning | 443 | $148–$502 |
| Plumbing leak detection | 426 | $114–$633 |
