Google reviewers rate Minneapolis Gutter Cleaning 4.6 out of 5 based on 185 reviews, with the owner responding to 21 percent of feedback. Customers frequently praise the company for punctual appointments, clear communication, and thorough gutter cleaning services. However, negative reviews highlight recurring issues where crews failed to remove debris from landscaping, arrived late or without proper notice, and left incomplete work requiring customer cleanup.
Google rating: 4.6 out of 5 from 185 reviews (88% five-star).
Reviews on this page: 185 Google reviews (143 with written comments, 2 with photos).
Owner responses: the business replied to 21% of reviews.
Phrases our text analysis found in 143 written reviews
94%praise
Praise23694%
Complaints166%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6526%
Speed & response6425%
Staff & attitude3815%
Would recommend3112%
Price & value2410%
Communication198%
Honesty & trust114%
What customers talk about
We read 143 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Always do a great job cleaning my gutters and cleaning up!”
“Easy to schedule and they came out quickly and cleaned my gutters!”
“They were 4 hours late, so they came when I wasn't home although I requested to come when I was home.”
“Excellent professional job at keeping our gutters clean.”
“Wildly unprofessional behavior and they offered me a 7% discount on the service as compensation.”
“Definitely recommend, clear communicators getting an estimate and scheduling, able to get them the house within a week and did a great job cleaning ou…”
“I do not recommend using this team.”
“Minneapolis Gutter Cleaning was very quick to provide a fair estimate and once the estimate was approved was very timely in scheduling the appointment…”
“…dscaping, left the gutter debris all over my porch and walkways, and ripped off parts of my heated wires to prevent ice dams and left them hanging fro…”
“The tech arrived on time and demonstrated great communication before, during and after cleaning gutters and inspecting the roof.”
“Communication was professional, and he was helpfully and honest.”
People customers mention
Brian11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I hired to do my gutters. I put 50% down. Seven weeks has gone by, and he has stopped returning my phone calls.
Response from the owner · 18 hours ago
Hi Kelly, I believe you got the wrong company. We never ask anyone for 50% down for gutter cleaning and we started our fall cleaning first week of October - 4 weeks ago.
Can you take this off our business review?
M
Mike Yanke6 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
The guys were here for less than ten minutes and didn’t clean after themselves. On top of that my neighbors property is all dirty from
them blowing off the leafs. Will
Not recommend using this company.
The service I used was for cleaning up my gutters.
Services: Service not listed
Response from the owner · 3 weeks ago
Shahar, we responded immediately after you sent over a complaint and sent a tech back to make sure the property was left proper.
Gutters were cleaned and rinsed and wash.
W
Wallace Olson9 reviewsiTotal number of Google reviews Wallace has written across all businesses on Google Maps, not just this one.
Jose did a very good job cleaning my drain gutters. They had quite a bit of debris in a couple of sections. He showed me photos of the gutters and left. He didn't waste any time. I would definitely recommend him. Thanks, Scott
Price assessment: Reasonable price
Services: Service not listed
L
Linda Sand2 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
