Jessica Wilson1 reviewTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional! Did a really great job with my SUV, truly amazing work
Mirror Image Detailing & Ceramic Coating
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%86+24.3Replies to reviews 8%100+8.2Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#90 of 110 car detailing servicesPosition by Experts Score among all companies we track in this category. · better than 18%
4.9 ★★★★★ 137 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review
Mirror Image Detailing & Ceramic Coating at a glance
Customers frequently cite professional communication, punctuality, and high-quality results from interior and exterior detailing or ceramic coating services. Many note that the mobile nature of the business allows for convenient scheduling, while others mention effective resolution of minor issues by the owner. However, a few low-rated reviews describe dissatisfaction with specific service outcomes, such as incomplete cleaning or product application errors, and one account alleges aggressive debt collection tactics following a price dispute.
- Google rating: 4.9 out of 5 from 137 reviews (97% five-star).
- Reviews on this page: 137 Google reviews (131 with written comments, 29 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 5, 2026.
- Service: Car Detailing Service serving San Antonio, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mirror Image Detailing & Ceramic Coating: 91/100 on this factor. Category median: 96.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mirror Image Detailing & Ceramic Coating: 86/100 on this factor. Category median: 96.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mirror Image Detailing & Ceramic Coating: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mirror Image Detailing & Ceramic Coating: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
137 Google reviews we collected
- 5 stars13397%
- 4 stars11%
- 3 stars11%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 131 written reviews
- Praise20597%
- Complaints63%
Topic share
How often each topic comes up in the written reviews
- Quality & results7736%
- Would recommend4119%
- Staff & attitude3718%
- Speed & response2110%
- Communication147%
- Price & value115%
- Honesty & trust105%
What customers talk about
We read 131 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Did a really great job with my SUV, truly amazing work”
“I will definitely recommend the team here at Mirror Image and will be back to have them do my other vehicle.”
“I would not recommend this business to my friends or family.”
“This is the 2nd time I use them and they are very professional!”
“Needed a detail quickly and these guys got me in the next day.”
“Jon was very communicative and responsive throughout the process and they got rid of a moth infestation in my car.”
“Not only were they reasonably priced and fantastic Service, but they came to me!”
“Happy to trust Mirror Image with my car and always satisfied with their services!”
“After the lying, not going to happen.”
People customers mention
- John 9 reviews
- Jordan 6 reviews
- Armando 4 reviews
- Johnathon 3 reviews
- Jonathan 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mirror Image Detailing & Ceramic Coating for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Mark10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
He done an excellent job and he done it on a sunday..But when football season starts no more Sundays. LOL.
Sergio6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I highly recommend Mirror Image Detailing! This is the 2nd time I use them and they are very professional! They performed a ceramic coating maintenance and left my car looking brand new!
ChanaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Needed a detail quickly and these guys got me in the next day. Jon was very communicative and responsive throughout the process and they got rid of a moth infestation in my car. Definitely will be using them again.
Quanah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Totally impressed! Great job! It really helped with our trade in value. Thank you for going above and beyond!
RobMoneyTVLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Just got my jeep detailed and it turned out amazing! Highly recommend Mirror Image.
MIHLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The scheduling and planning process for the ceramic costing was great! The vehicle was delivered as advertised and the coating job was great! I will continue to check and assess once we wait 14 days before hand washing the car to do further inspections.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto interior vacuuming | 10 | — |
| Auto detailing | 9 | — |
| Full body wash | 7 | — |
| Steam cleaning | 7 | — |
| Interior scenting | 6 | — |
| Seat shampooing | 5 | — |
| Car waxing | 4 | — |
| Wheel washing | 3 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 137 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Mark Cantu10 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHe done an excellent job and he done it on a sunday..But when football season starts no more Sundays. LOL.
Sergio H6 reviewsTotal number of Google reviews Sergio has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend Mirror Image Detailing! This is the 2nd time I use them and they are very professional! They performed a ceramic coating maintenance and left my car looking brand new!
Response from the owner · 6 months ago
Sergio, we really appreciate you trusting Mirror Image Detailing again. Keeping up with ceramic coating maintenance is key to preserving that deep gloss and long-term protection, so I’m glad we were able to bring your vehicle back to that like-new finish. Our goal is always to deliver professional auto detailing and ceramic coating services that hold up over time, not just the day you pick it up. If you ever need ceramic coating maintenance, paint correction, or detailing here in the San Antonio area, we’ve got you covered. Looking forward to seeing you again. — Mirror Image Detailing & Ceramic Coating Team
Chana PhaedraLocal Guide · 8 reviewsTotal number of Google reviews Chana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNeeded a detail quickly and these guys got me in the next day. Jon was very communicative and responsive throughout the process and they got rid of a moth infestation in my car. Definitely will be using them again.
Response from the owner · 7 months ago
Thank you, Chana, for your kind words! We're thrilled Jon could assist and that you're satisfied with our service. Feel free to reach out anytime for your detailing needs.
Quanah Dykes9 reviewsTotal number of Google reviews Quanah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTotally impressed! Great job! It really helped with our trade in value. Thank you for going above and beyond!
Response from the owner · Edited a year ago
Thank you, Quanah! We’re thrilled to hear that we could make a positive impact on your trade-in process. It’s always our goal to go above and beyond for our customers. -- Mirror Image Detailing Team --
RobMoneyTVLocal Guide · 11 reviewsTotal number of Google reviews RobMoneyTV has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJust got my jeep detailed and it turned out amazing! Highly recommend Mirror Image.
Response from the owner · Edited a year ago
Thank you, RobMoney! We're thrilled to hear you loved your detailed Jeep. We truly appreciate your recommendation and look forward to serving you again in the future! -- Mirror Image Detailing Team --
lee whitmore6 reviewsTotal number of Google reviews lee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy truck sold for 5k over asking after they detailed it.
Response from the owner · Edited a year ago
That's fantastic to hear, Lee! We're thrilled the detailing made such a big difference. Best of luck with your future ventures! -- Mirror Image Detailing Team --
MIH HernandezLocal Guide · 17 reviewsTotal number of Google reviews MIH has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe scheduling and planning process for the ceramic costing was great! The vehicle was delivered as advertised and the coating job was great! I will continue to check and assess once we wait 14 days before hand washing the car to do further inspections.
Response from the owner · a year ago
Thank you so much for the kind words and for trusting us with your ceramic coating! We’re glad to hear the scheduling and delivery met your expectations, and that you’re happy with the initial results. Let us know how everything looks after your 14-day inspection—we’re always here if you have any questions or need support. We’ll see you for your complimentary 30-day maintenance as well to ensure everything is performing exactly as it should!
john weaver6 reviewsTotal number of Google reviews john has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly recommended. They did a great job on detailing our car and even coordinated rides for us when we dropped off the car and a ride back when the car was ready.
Response from the owner · a year ago
Hi John, We truly appreciate you taking the time to share this! It means a lot to hear that the detailing and ride coordination made your experience smooth and stress-free. Thank you for trusting us with your vehicle and for the strong recommendation, we look forward to taking care of you again down the road.
Laura Conn Parker6 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePerfect job on my evo 8!
Response from the owner · Edited a year ago
Hi Laura, Thank you! It was a pleasure working on your Evo 8. It's a special one for us. We appreciate the love and can’t wait to have you back for anything you need!
Business details
- Address: 21750 Hardy Oak Blvd #104, San Antonio, TX 78258
- Phone: (210) 446-8199
- Website: mirrorimagead.com
- Service area: San Antonio, TX