Arturo murillo1 reviewTotal number of Google reviews Arturo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood communication and good service
Mission Pest Control
4.9 ★★★★★ 5,787 Google reviews · 24 photos
94%five-star reviews
48%reviews answered by the owner
Nov 2026latest review
Mission Pest Control at a glance
Google reviewers rate Mission Pest Control 4.9 out of 5 based on 5787 reviews, with the owner responding to 48% of them. Customers frequently highlight punctuality, professional communication, and effective treatment for spiders, rodents, and termites. Some low-star reviews note instances where services were not fully performed, billing discrepancies, or continued pest activity after visits.
- Google rating: 4.9 out of 5 from 5,787 reviews (94% five-star).
- Reviews on this page: 5,787 Google reviews (4,628 with written comments, 57 with photos).
- Owner responses: the business replied to 48% of reviews.
- Most recent review: November 9, 2026.
- Service: Pest Control Service serving San Diego, California.
Data from Google, last updated November 9, 2026.
Star ratings
5,787 Google reviews we collected
- 5 stars5,43094%
- 4 stars1693%
- 3 stars401%
- 2 stars210%
- 1 star1272%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
- Praise3,85999%
- Complaints481%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1,38135%
- Quality & results1,13429%
- Speed & response53714%
- Communication47912%
- Would recommend2326%
- Price & value822%
- Honesty & trust622%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very knowledgeable and friendly, showed up on time and worked quickly”
“' The staff is unprofessional, the products are weak, and you have to micromanage the technicians just to get the job done.”
“did a great job of eliminating & treating areas spider webs had accumulated since Mission's last service.”
“Their service was awful: techs showed up for an appointment but regularly left without knocking, techs arrived without needed ladders despite my reque…”
“He’s great with the kids, efficient and always does a great job!”
“Alonso never showed up to do the work and never any messages, phone call or text to inform me that it can't be done today.”
“Andrew serviced the home today and answered all of my questions and put us at ease that the products were pet friendly once dried!”
“Solicitor ignored no soliciting sign, refused to leave despite politely being told I'm not interested, said he'll come back later, came back at 8 pm a…”
“Great experience and very professional, would highly recommend to anyone.”
“Unfortunately, based on my experience, I cannot recommend Mission Pest Control.”
“He provided us a quick and reasonable quote for the initial and annual service for our attic space which we accepted.”
“Very expensive compared to competitors AND charged a $170 cancellation fee.”
“He was on time, clean, and genuinely concerned about making sure I was satisfied with everything he did at my house.”
“Because they didn't scam me by charging me the same price for less service.”
People customers mention
- John 27 reviews
- Juan 26 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 5,787 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Catherine Bresnyan7 reviewsTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleShane O. did a great job of eliminating & treating areas spider webs had accumulated since Mission's last service. I am very pleased.
- Price assessment: Reasonable price
- Price: $40–60
- Services: Spider extermination
- Pest type: Ants, Spiders
Jordan Holland11 reviewsTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe love mission pest control! We live out on dirt roads in the country and always have bugs and spiders. Mission pest control helps us keep the bugs at bay and not have too many sneak in our house! We especially love having Justin come by. He’s great with the kids, efficient and always does a great job! Thank you (: Another job well done! Thank you Justin (:
- Services: General pest inspection
Response from the owner · 2 years ago
Thank you for your fantastic review, Jordan! It’s wonderful to hear how much you appreciate our services, especially in keeping those pesky bugs and spiders at bay. We're glad to know that Justin has made such a positive impact during his visits, especially with the kids. Your support means a lot to us!
Phylip Simmons13 reviewsTotal number of Google reviews Phylip has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways on time and a great team. Looking forward to working together for a long time.
- Price assessment: Reasonable price
- Price: $100–120
- Services: General pest inspection
- Pest type: Ants, Cockroaches, Spiders, Mosquitoes
Bernard FernandesLocal Guide · 246 reviewsTotal number of Google reviews Bernard has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMassive thank you to Shane for taking care of our property.
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: Spider extermination
Response from the owner · 3 years ago
Thank you for the great review!
rob wardLocal Guide · 11 reviewsTotal number of Google reviews rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJordan was thorough and did a good job
- Price assessment: Not sure
- Price: $160–180
- Services: General pest inspection
- Pest type: Ants, Rodents, Spiders
Jeanne Chacon5 reviewsTotal number of Google reviews Jeanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDustin always checks in with us to see if we have any needs or problems. He has rid us of our rodent problem-we no longer see rat droppings outside. We also used to have spiderwebs everywhere. I am very satisfied with the service!
- Price assessment: Not sure
- Price: $160–180
- Services: Spider extermination, General pest inspection, Service not listed
- Pest type: Ants, Rodents, Spiders
Patricia Lane5 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJohn was great. Listened to what I wanted and needed.
- Services: Service not listed
Donna Brenton2 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMission Pest Control did a complete job. He inspected the outside of my home and treated what I needed help with. Very happy!
- Price assessment: Reasonable price
- Price: $160–180
- Services: Spider extermination, General pest inspection, Ant extermination
- Pest type: Ants, Rodents, Spiders
Response from the owner · a year ago
Thank you for your wonderful feedback, Donna! It's great to hear that our team provided a thorough inspection and treatment for your home. We're pleased to know you’re happy with the service. Your satisfaction is important to us!
Abran R.8 reviewsTotal number of Google reviews Abran has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRaúl was very detailed, and friendly.
- Price assessment: Reasonable price
- Services: Spider extermination
Business details
- Address: 9863 Pacific Heights Blvd B, San Diego, CA 92121
- Phone: (858) 345-9990
- Website: missionpestcontrol.com
- Service area: San Diego, CA