Google reviewers rate the company 4.8 out of 5 based on 293 reviews, with the owner responding to 35 percent of them. Customers frequently describe technicians as punctual, efficient, courteous, and knowledgeable during sprinkler system winterization, spring startup, and installation services. However, low-star reviews highlight recurring issues with poor communication, including unreturned emails and voicemails, scheduling delays, and instances of overpriced billing.
Google rating: 4.8 out of 5 from 293 reviews (92% five-star).
Reviews on this page: 293 Google reviews (257 with written comments, 3 with photos).
Owner responses: the business replied to 35% of reviews.
Most recent review: November 10, 2026.
Service: Irrigation Service serving Tacoma, Washington.
Data from Google, last updated November 11, 2026.
Star ratings
293 Google reviews we collected
4.8of 5
5 stars27092%
4 stars62%
3 stars52%
2 stars10%
1 star114%
Praise vs complaints
Phrases our text analysis found in 257 written reviews
97%praise
Praise46397%
Complaints143%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude13127%
Speed & response12727%
Quality & results9921%
Communication459%
Would recommend449%
Price & value184%
Honesty & trust133%
What customers talk about
We read 257 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I appreciate the nice people and the quality of the service”
“He was positive, friendly and efficient in doing his tasks.”
“We called and scheduled service on two occasions and both times they never showed up.”
“Mister Rain has been doing a great job since we switched to them!”
“It's so easy; they come in the spring and turn the system on, repair anything not working after our winter freezes, and set the timer.”
“He was very good, showed me everything he did and explained it very well.”
“I wouldn't hesitate to recommend them to anyone looking for lawn sprinkler work.”
“The company will not return my email, and calling them is not an option as the call is sent to a contracted call center.”
“Good communication from their team and reasonable prices.”
“Way overpriced for the simple winterization that we required, and sadly Mister Rain was very aware that our previous company was no longer serving our…”
“Fixed my sprinkler perfectly and was quick I highly recommend if you are looking for someone trust worthy.”
People customers mention
Juan20 reviews
Ramon20 reviews
Carsen17 reviews
Roberto8 reviews
Carson7 reviews
Daniel7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Thank you, M Bacher, for your kind words! We're thrilled to hear that you found our service at Mist'er Rain to be fast, efficient, and thorough. Your feedback means a lot to us!
Mary M Davis2 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Great! Kind. Efficient. Helpful with latches and door. Courteous. As you folks always are.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · a day ago
Thank you, Mary! We truly appreciate your kind words and are glad to hear you had a positive experience with us at Mist'er Rain. Your satisfaction means a lot to our team.
Ben AltheimerLocal Guide · 8 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Thank you, Bruce, for your wonderful review! We're glad to hear you appreciated our service and pricing at Mist'er Rain. Your support means a lot to us!
Thomas VeerkampLocal Guide · 81 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Thank you, Thomas, for your wonderful feedback! We're thrilled to hear that you enjoyed our service and attention at Mist'er Rain. Your support means a lot to us!
Chris Solandros3 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Thank you, Chris, for your kind words! We appreciate your recognition of our timely and efficient service at Mist'er Rain. Your satisfaction means a lot to us!
David Cupp6 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Dan winterized the sprinkler system. He was positive, friendly and efficient in doing his tasks.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 5 days ago
Thank you, David, for your kind words! We're glad to hear that Dan provided you with a positive and efficient experience while winterizing your sprinkler system. We appreciate your feedback!
Donald DeVriesLocal Guide · 35 reviewsiTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Dan was prompt, thorough and pleasant for the winterization of our in ground sprinklers.
Services: Irrigation system repair & maintenance
Response from the owner · 5 days ago
Thank you, Donald, for your kind words! We're glad to hear that Dan provided prompt and thorough service during the winterization of your in-ground sprinklers. We appreciate your feedback!
Fred Juhos8 reviewsiTotal number of Google reviews Fred has written across all businesses on Google Maps, not just this one.
After some scheduling trouble and a Kafkaesque AI phone tree, Juan and Ramon did an excellent & efficient job.
Price assessment: Not sure
Services: Irrigation system repair & maintenance
Response from the owner · 4 days ago
Hi Fred, Thanks for you feedback with regard to our Phone Tree. It is a work in progress and will continue to improve to help with scheduling.
We agree that Juan and Ramon do great work and are lucky to have them. Thank you for being a loyal customer over the years!