Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Customers frequently praise the mobile mechanics for their punctuality, thorough pre-purchase inspections, and clear communication regarding vehicle conditions and pricing. Many reviewers note that the service saves them from costly repairs by identifying hidden issues before purchase. However, a pattern of criticism exists regarding billing disputes, where customers report unreturned prepaid funds after cancellations or delays, as well as difficulties with automated customer service and scheduling conflicts.
Data from Google, last updated November 13, 2026.
314 Google reviews we collected
Phrases our text analysis found in 265 written reviews
How often each topic comes up in the written reviews
We read 265 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very knowledgeable and explained everything in detail.”
“…ther (even though it wasn’t raining at the time), and were incredibly rude when I questioned the policy.…”
“Got a PPI from them the same day I asked, and they were on time and easy to work with.”
“Kenny was extremely thorough on a pre purchase vehicle inspection, saved me from buying a lemon of a car.”
“Probably the worst customer service in all of my history of mechanics, 0/10 do not recommend!”
“Came and I got my car running same day highly recommended prices were reasonably”
“If they had negative ratings this would get -5 stars!”
“Replaced my alternator and battery at a reasonable price all with the convenience of me not having to leave my own home.”
“Won’t overcharge for parts or try to sell you on something you don’t need.”
“They absolutely earned my trust and will definitely be getting my future business.”
“This shop is a scam.”
“Explained what needed fix and provided information on some preventive service too.”
“Furthermore, there has been little to no communication aside from me reaching out to them about this to confirm that they even refunded me.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.7 ★★★★★ 314 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Got a PPI from them the same day I asked, and they were on time and easy to work with. Highly knowledgeable, friendly, and professional
Came and I got my car running same day highly recommended prices were reasonably
The mechanic arrived on time and gave his expert advice on the condition of my truck. I loved his honesty. I know that they care about their customers by the way in which I was treated.
Patrick, thank you for your business and detailed, truthful, review! Please feel free to reach out to us for all your vehicle needs!..
Kenny was extremely thorough on a pre purchase vehicle inspection, saved me from buying a lemon of a car. Thanks again Kenny!
Kevin, thank you for your business and review! Please feel free to reach out to us for any vehicle needs we can assist you with in Kansas City!..
Great mechanics would recommend to anyone 👌 and I will definitely be calling them for my car needs.
I had them perform a pre-purchase inspection on a vehicle I was considering. They did a great job and thoroughly inspected the vehicle, finding a few issues that could have cost me thousands of dollars later. Thank you!
James, thank you for your business and review! Please feel free to reach out to us for any vehicle services you might find yourself needing in Kansas City!..
Quick response even on the weekend. Explained what needed fix and provided information on some preventive service too. Excellent service.
Lisa, thank you for your business and review! Please feel free to reach out to us for all your vehicle needs!..
This was an amazing service! We were about an hour away from buying a used car that looked perfect on paper. We decided to find a PPI real quick and Kenny and his son got out there within the next hour. Thankfully they did, because through their very thorough inspection they found out we would have been sinking double the asking price in to fixing all the things wrong, including a failing transmission. You can tell they know their stuff and really want to make sure buyers know what they are getting in to. We appreciated it so much that we purchased another inspection the following weekend for another used car.
Mr. Neely, thank you for your business and detailed review! Please feel free to reach out to us for all your vehicle needs!..
Very knowledgeable and explained everything in detail. Highly recommend these guys for pre purchase inspections. Will definitely be calling them in the future. Thanks!!
TBone, thank you for your business and review! Please feel free to reach out to us for all your vehicle needs!...
Paid for a pre-purchase inspection, Kenny was out the following day. I felt like the guy genuinely cared. It’s almost like I was getting advice from my dad telling me why I should not buy a this specific 30k vehicle. As a father of three, whos every penny counts, I’m beyond grateful.
Ivan, thank you for your business and your detailed review! It should be known to you and all future customers that we take pride in every service that we render to the consumer, we love what we do and that's why we're the best at what we do!.... Thank you again, Ivan!
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts