Mobley Brothers Roofing and Renovation of Knoxville
4.9★★★★★ · 288 Google reviews · 24 photos
Gutter cleaning service · Knoxville, TN
Mobley Brothers Roofing and Renovation of Knoxville at a glance
Google reviewers rate Mobley Brothers Roofing and Renovation 4.9 out of 5 based on 288 reviews, with the owner responding to all feedback. Customers frequently cite prompt communication, fair pricing, and professional execution for services including roof repairs, gutter installation, and siding work. While most praise the company's responsiveness and thorough cleanup, a few low-star reviews describe instances of poor follow-up after quotes or concerns regarding the long-term durability of specific repairs.
Google rating: 4.9 out of 5 from 288 reviews (98% five-star).
Reviews on this page: 288 Google reviews (274 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
RK
Reinhard Kreutzer1 review
★★★★★
I had facia and soffit damage on my home and pool shed and Toni from Mobley Brothers did a good job repairing it all without having to replace the rain gutters. Very good service from everybody at Mobleys.
Services: Roof repair
Response from the owner · 2 weeks ago
Reinhard,
Thank you so much for this very nice review. It was our pleasure to assist you and get your fascia and soffit issues resolved. Customer satisfaction is a top priority for our entire team, and I am delighted to hear that you're happy with the work we've completed for you. We sincerely appreciate your business and the trust you’ve placed in us. Thank you again for taking the time to share your experience with our company.
Mike Mobley
Mobley Brothers Roofing
If you ever have any roofing issue, this is the place to use. They were exceptional in their speed of communication as well as getting the job done. Their pricing is fair and they stand behind anything they work on.
Services: Roof inspection, Roof repair
Response from the owner · 3 weeks ago
Thank you so much for your kind review and recommendation! Ethical business practices and exceptional customer service are very important to us, so I am delighted to hear that you were happy with your experience. We sincerely appreciate you taking the time to share such a wonderful review. Thank you again for your business and for giving us the opportunity to work on your home.
Mike Mobley
Mobley Brothers Roofing
I highly recommend Mobley Brothers Roofing and Renovation. They did an excellent job repairing my roof, including replacing the ridge vent, replacing a deteriorating pipe/flange around one of the bathroom vents, and replacing several loose shingles under a tree overhang. They matched the existing shingles very well, and everything was completed quickly and professionally.
Everyone I dealt with was extremely responsive, knowledgeable, and helpful from start to finish. They also coordinated the installation of my new gutters, which was included as part of the overall project. The gutter crew was a separate team, but everything was handled seamlessly, and having it all coordinated as one project made the process much easier.
The person who did the roof work is a certified roof inspector with years of experience, and after completing the repairs, he inspected the roof and confirmed that no additional repairs were needed. He said the roof was in good condition for its age, which was very reassuring.
The crews also did an excellent job cleaning up. You honestly couldn't tell they had been working in the yard when they left.
I really appreciate the quality of the work, the communication, and how easy everyone made the process. I wouldn't hesitate to recommend Mobley Brothers to anyone who needs roofing work.
Response from the owner · 3 weeks ago
WOW! Thank you so much, Sherri! This is an incredible review, and we are truly grateful for your business, your kind words, and your recommendation. I feel very fortunate to work alongside such a knowledgeable and dedicated team. We’re all human, but we genuinely make every effort to do the best job possible for every customer, every day. We knew you were working within a time constraint, and I’m so glad we were able to coordinate everything and get your project completed so quickly. I truly appreciate you taking the time to leave such a thoughtful and detailed review. Thank you again for trusting us with your project and, most importantly, with your home. We sincerely appreciate your recommendation and are so grateful that you took the time to share your experience with Mobley Brothers Roofing.
Mike Mobley
Mobley Brothers Roofing
We had a great experience with Aaron Mobley and Mobley Brothers Roofing & Renovation. Aaron's foreman was prompt, professional, and communicated with us every step of the process. Their pricing was fair and reasonable, and there were no surprises.
What impressed us most was that while onsite providing a quote for our roof repair, they were able to identify and fix the issue right then and there. That level of customer service and expertise is hard to find.
If you're looking for a roofing company that is honest, responsive, and does quality work, I highly recommend Aaron Mobley and Mobley Brothers Roofing & Renovation!
Price assessment: Great price
Price: $1–5,000
Services: Roof inspection, Roof repair
Response from the owner · 3 weeks ago
Brittani,
Thank you so much for your wonderful review! Customer service is a top priority for our entire team, and we’re delighted to hear that you’re happy with the work we completed for you. Aaron and our commercial foreman work hard to provide exceptional service and ensure every project runs as smoothly as possible. They’ll be thrilled to hear your kind feedback and know that their efforts made a positive impact. We all sincerely appreciate your business and the trust you’ve placed in us. Thank you again for your awesome recommendation and for taking the time to share your experience.
Mike Mobley
Mobley Brothers Roofing
Mobley Brothers did an exceptional job repairing the roof and installing new gutters at my sister's house in Oak Ridge! I live out of state but was helping coordinate the job on her behalf. Mobley Brothers was extremely responsive getting us an estimate and the pricing was very reasonable. My personal favorite aspect was the responsiveness on both phone calls and texting, unlike a lot of other home contractors out there. The job was completed quickly and at the agreed-to price. I would highly recommend Mobley Brothers for your contracting needs!
Response from the owner · a month ago
Mark,
Thank you for your very kind review! It was our please to assist you and your sister with this project. We always strive to give the best customer service possible and it is very gratifying to know you were happy with the service you received. Thank you for taking the time to share your experience with Mobley Brothers Roofing. We sincerely appreciate your trust and business.
Mike Mobley
Mobley Brothers Roofing
Mobley Brothers was extremely quick to respond to an emergent water issue at our house. They were professional and quickly addressed and corrected the issue we were experiencing. In addition, they are great communicators. They will continue to be my first call for any roofing needs.
Response from the owner · a month ago
Thank you so much, Stephanie! We truly appreciate your business and for trusting us to repair your roof. Customer satisfaction is very important to every member of our team, and I am so glad everything worked out and that we were able to complete your repair so quickly. Thank you again for taking the time to share your experience with our company and for leaving such a wonderful review.
Mike Mobley
Mobley Brothers Roofing
I'm very pleased with the work completed by Don. He was professional and addressed my enquiries in a courteous and friendly manner.
Response from the owner · 2 months ago
B,
Thank you so much for your awesome review! Don is great to work with, and we’re fortunate to have him on our team. He is incredibly knowledgeable and hardworking, and I’ll be sure to pass along your kind words to him. We sincerely appreciate your business and the trust you’ve placed in us. Thank you again for taking the time to share your experience with our company.
Mike Mobley
Mobley Brothers Roofing
I decided it was time to replace the roof after dealing with an aging roofing system that had started requiring more attention. The project involved removing the existing materials and installing the new roofing system, along with the necessary finishing work around the roof features. I paid close attention to the cleanup because roofing projects can leave quite a bit of debris behind. Everything around the property was left in good condition when the work was completed. The new roof has also changed the appearance of the house more than I expected. Overall, it feels like a worthwhile long-term improvement.
Price assessment: Great price
Price: $35,000–40,000
Services: Roof installation
Response from the owner · Edited a month ago
We believe the reviewer who left this review may be a bot or an automated account. We have reported the review to Google, but unfortunately, it has not yet been removed.
Mobley Brothers is always quick to respond. I’ve had lots of storm damage over the years and they always do a good job in correcting any problems that I’ve had. Strongly recommend!!
Joy,
Thank you so much for your kind review! We are happy that we were able to get you taken care of so quickly. We know you have many choices when it comes to roofing contractors, and we truly appreciate the opportunity to work on your home. Thank you for taking the time to share your experience with Mobley Brothers Roofing. It was a pleasure assisting you, and we sincerely appreciate your trust and business.
Mike Mobley
Mobley Brothers Roofing
This company went above and beyond providing excellent service. They answered phone calls, returned calls, and showed up on time. Reasonable price and excellent work.
Price assessment: Great price
Price: $1–5,000
Services: Service not listed
Response from the owner · 2 months ago
Leigh Ann,
Thank you so much for this outstanding review! Our entire team works hard to deliver an excellent customer service experience and it is wonderful to know that you are happy with the work we did for you. We truly appreciate you trusting us with your home, and thank you for taking the time to share your experience with Mobley Brothers Roofing.
Mike Mobley
Mobley Brothers Roofing
