Modern Animal Long Beach holds a 4.9/5 rating from 83 reviews, with the owner replying to 63% of them. Customers frequently praise the facility's cleanliness, modern amenities, and the staff's patience, kindness, and thorough explanations during examinations. Many highlight the convenience of the digital app for scheduling and communication, noting that appointments feel unhurried and that pricing is reasonable. However, a recurring criticism in low-star reviews involves difficulty reaching the clinic, citing a non-functional app, lengthy phone trees, and slow callback times that make securing appointments challenging.
Google rating: 4.9 out of 5 from 83 reviews (96% five-star).
Reviews on this page: 83 Google reviews (75 with written comments, 13 with photos).
Owner responses: the business replied to 63% of reviews.
Most recent review: October 28, 2026.
Service: Veterinarian serving Long Beach, California.
Data from Google, last updated November 11, 2026.
Star ratings
83 Google reviews we collected
4.9of 5
5 stars8096%
4 stars11%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 75 written reviews
99%praise
Praise14499%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5538%
Quality & results2316%
Communication2014%
Would recommend1812%
Honesty & trust1410%
Speed & response107%
Price & value64%
What customers talk about
We read 75 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…ck and medications the nurse Daisy was amazing and doctor Fink was so caring and had such a good vibe we absolutely have our new vet.…”
“Came here with my cat from and emergency vet and they were so thorough.”
“The communication for both of my dog surgery was excellent.”
“I would recommend Dr Welton and modern animal a thousand times over.”
“It took some time, but I finally found a trustworthy vet who listens and cares about trying to figure out what may be going on with my dog and doesn’t…”
“While waiting for the provider she was given toys to play with, a fresh waterbowl, treats, and scratches- she warmed up to them very quickly especially Skylar.”
“Pricing is reasonable, doing everything through the app is really convenient.”
People customers mention
Nowell8 reviews
Welton3 reviews
Daisy3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Came here with my cat from and emergency vet and they were so thorough. It’s also very clean which I love.
Response from the owner · a week ago
Thank you for the fantastic review, Kristen! We're glad to hear that you and your cat had a positive experience with us :) Our team strives to provide thorough care in a clean environment, and your feedback means a lot to us!
Patricia ZimmermannLocal Guide · 41 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Had to check our little boy in for an abdominal ultrasound. The staff are so caring and exceptionally kind. The facility is very clean and modern.
Response from the owner · 2 weeks ago
Thank you for your wonderful review, Patricia! We're thrilled to hear that you and your little boy had a positive experience with our caring staff and clean facility. Your feedback means a lot to us!
Connie JorgensenLocal Guide · 37 reviewsiTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
First time here at the new Long Beach location I took both my dogs in for wellness check and medications the nurse Daisy was amazing and doctor Fink was so caring and had such a good vibe we absolutely have our new vet. Nurse Destiny is amazing. And my babies ( Lucas & Kora) love her. She is absolutely an asset to have.
**********UPDATE*********
I have been with modern animal now for 2 years. one of my dog needs dental work and the other needed to be spayed. I chose Dr Welton due to her friendly compassionate demeanor and her expertise working in the shelter. The communication for both of my dog surgery was excellent. I would recommend Dr Welton and modern animal a thousand times over. I am so pleased with everything that has transpired.
Price assessment: Great price
Services: Service not listed
Response from the owner · 8 months ago
Thank you, Connie! We're thrilled to hear about your positive experience with Daisy, Dr. Fink, and Destiny. It means a lot to us that Lucas and Kora felt so comfortable. We're excited to be your new veterinary home and look forward to seeing you all again soon!
Naomi RoseLocal Guide · 25 reviewsiTotal number of Google reviews Naomi has written across all businesses on Google Maps, not just this one.
They will upsell you, it’s annoying. But the offices are superb, doesn’t smell like”dog” but a very clean space and my puppy loved the treats. His doctor was the added plus… she let my dog acclimate to her, IMPRESSIVE. I’ll be back for his check up!
Response from the owner · a month ago
Thank you for your feedback, Naomi Rose! We're thrilled to hear that you and your puppy enjoyed our clean space and that our doctor made such a positive impression. We appreciate your input and look forward to seeing you both for the next check-up!
Lyndi B5 reviewsiTotal number of Google reviews Lyndi has written across all businesses on Google Maps, not just this one.
It took some time, but I finally found a trustworthy vet who listens and cares about trying to figure out what may be going on with my dog and doesn’t want to just prescribe a medication or run unnecessary tests she may not need. Dublin is actually happy to be there when we go for her appointments and excited to see Dr. Le then willingly walks away with the staff especially Shane. The staff are all very professional/friendly, the office is clean, sleek and modern. Definitely check out the plans, All Access has been so beneficial for us!
Price assessment: Great price
Services: Service not listed
Response from the owner · a month ago
Thank you for your thoughtful review, Lyndi! We're thrilled to hear that Dublin enjoys her visits and that our team, especially Dr. Le and Shane, have made such a positive impact. It's great to know the All Access plan has been beneficial for you. We appreciate your support!
Phyllis KerlinLocal Guide · 13 reviewsiTotal number of Google reviews Phyllis has written across all businesses on Google Maps, not just this one.
Robert Pickett at the front office is an angel without wings. His ever-lasting smile comforted me throughout the most grueling experience of my life. He scrutinized, organized, arranged and rearranged my elaborate details that I had to complete in order to accommodate transporting my 3 dogs overseas to my new home. I was a wreck and Robert took care of it ALL. My dogs loved him and I love him too, I will never EVER forget him, he is a Boone to any organization he is affiliated with, ever. My words don’t convey how important he was in this ordeal. And he smiled and comforted me all the way through it. God bless you, Robert Pickett,
Services: Large animals
Crystal Garcia2 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
They were so helpful and transparent, really appreciate the whole team.
Response from the owner · a month ago
Thanks, Flavia! We're thrilled to hear that you had a great experience with our team. Transparency and helpfulness are our top priorities, and your feedback means a lot to us. Looking forward to seeing you again soon!
Monique Mackey7 reviewsiTotal number of Google reviews Monique has written across all businesses on Google Maps, not just this one.
I had a great experience at Modern Animal. The staff was kind, welcoming, and genuinely cared about my dog. The veterinarian took the time to thoroughly explain the diagnosis and treatment plan, answered all of my questions, and never made me feel rushed. The clinic was clean, modern, and well organized, and the entire visit was smooth from check-in to check-out. I truly appreciated the compassion and professionalism shown to both me and my pet. I would definitely recommend Modern Animal to anyone looking for high-quality veterinary care.
Price assessment: Great price
Services: Large animals
Response from the owner · 3 months ago
Thank you, Monique! We’re thrilled to hear about your positive experience and appreciate your kind words about our staff and clinic. We look forward to seeing you and your dog again soon!
Megan Waters8 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Dr. Welton was very detailed in regards to my dogs heart condition. She educated me on symptoms and what to monitor. Gave me peace of mind . She was also very gentle and took her time allowing my dog to get to know her before she examined him. This went a long way for my dog and his stress levels. Didn’t feel rushed through the appointment. Thank you Dr. Welton.
Price assessment: Great price
Response from the owner · a month ago
We’re thrilled to hear about your positive experience with Dr. Welton! Providing detailed care and ensuring comfort for both pets and their owners is our top priority. Thank you for sharing your thoughts, and we’re so glad your dog felt at ease during the visit!
