Window tinting service · West Chester, PA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 46 car wash servicesiPosition by Experts Score among all companies we track in this category. · better than 98%
5.0★★★★★250 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Modern Elix Automotive Protection five stars based on two hundred and fifty reviews, with the owner responding to ninety-seven percent of feedback. Customers frequently praise the shop for professional communication, quick turnaround times, and competitive pricing for services including window tinting, paint protection film, and ceramic coating. Recurring themes highlight the quality of craftsmanship and attentive customer service, while no common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 250 reviews (100% five-star).
Reviews on this page: 251 Google reviews (223 with written comments, 49 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 23, 2026.
Service: Car Wash serving West Chester, Pennsylvania.
Data from Google, last updated October 28, 2026.
Score profile vs other car wash services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
This companyCar Wash Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Modern Elix Automotive Protection: 100/100 on this factor. Category median: 93.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Modern Elix Automotive Protection: 99/100 on this factor. Category median: 92.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Modern Elix Automotive Protection: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Modern Elix Automotive Protection: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Modern Elix Automotive Protection: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
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Bar = this company · dark tick = category median.
Star ratings
251 Google reviews we collected
5.0of 5
5 stars251100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 223 written reviews
99%praise
Praise39899%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results12130%
Staff & attitude8521%
Would recommend7719%
Speed & response4411%
Communication328%
Price & value287%
Honesty & trust143%
What customers talk about
We read 223 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Modern Elix did an outstanding job powder coating the brake calipers on my new Range Rover, as well as installing PPF on the interior surfaces and screens.”
“…ge, wear, and tear which eventually hamper visibility over time under worst-case conditions.…”
“They are one of the best shops in the area and are extremely professional.”
“I couldn’t be happier with the results and would highly recommend them to anyone looking for top-quality work!”
“Their response times through chat were incredibly quick and effective, and they made the entire process easy and seamless.”
“Kelsey covered all of the various options and answered all of my questions to my satisfaction.”
“I am very impressed with Modern Elix—they do phenomenal work, are competitively priced, and are very communicative and all around great to work with.”
“I was very satisfied with the tint and when/if I decide to get paint protection, there is no other place I would trust to the job.”
People customers mention
Jay29 reviews
Kelsey6 reviews
Eddie6 reviews
Tint4 reviews
Detail4 reviews
Museo4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Modern Elix Automotive Protection for 8 kinds of job. Pick one to see what they paid and said.
MMatt9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Modern Elix did an outstanding job powder coating the brake calipers on my new Range Rover, as well as installing PPF on the interior surfaces and screens. I’m extremely particular about attention to detail and the quality of work, and they absolutely exceeded my expectations. Everything came out flawless, and their…
JJohnLocal Guide · 50 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Been going here for two years with my Audi with zero complaints. They have done everything from full front/full rear PPF to interior/exterior details. They are one of the best shops in the area and are extremely professional. Eddie and the team there are exceptional.
Edit and update:
Now going on three years and…
Rrobertfkeith11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great Job very happy with all the work they did a very professional organization
KKLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
My neighbor used Modern Elix for all his cars so I decided to try them. The whole experience was exceptional but most importantly the craftsmanship was impeccable! Jay and his crew did an amazing job wrapping my 2027 Durango Hellcat with window tints and ceramic coating the wheels.
DDishon5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Greeted and treated excellent. High quality work and a nice waiting room where you can get work done too. Highly recommend!
KKendall5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Awesome!!! I recently purchased a new car for my wife and took to Modern Elix to have the window tinted and to inquiry about paint protection. I was very impressed with the professional atmosphere, yet everyone was super friendly and knowledgable. Kelsey covered all of the various options and answered all of my…
Modern Elix did an outstanding job powder coating the brake calipers on my new Range Rover, as well as installing PPF on the interior surfaces and screens. I’m extremely particular about attention to detail and the quality of work, and they absolutely exceeded my expectations. Everything came out flawless, and their craftsmanship and precision really show. I couldn’t be happier with the results and would highly recommend them to anyone looking for top-quality work!
J
John StamosLocal Guide · 50 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Been going here for two years with my Audi with zero complaints. They have done everything from full front/full rear PPF to interior/exterior details. They are one of the best shops in the area and are extremely professional. Eddie and the team there are exceptional.
Edit and update:
Now going on three years and still flawless. Audi was brought into them at 15k miles and still looks brand new even at 50k miles.
Recently brought my new 22’ 4Runner to them for a Ceramic Coat and Tint and as always, flawless work. Will continue to go to them for years.
Edit, came here again in December 22’ for my 22 4Runner and they continue to deliver on their amazing skills and work ethic.
Response from the owner · 4 years ago
Thank you John! Always a pleasure working with you and your vehicles!!
B
brian rohland3 reviewsiTotal number of Google reviews brian has written across all businesses on Google Maps, not just this one.
My neighbor used Modern Elix for all his cars so I decided to try them. The whole experience was exceptional but most importantly the craftsmanship was impeccable! Jay and his crew did an amazing job wrapping my 2027 Durango Hellcat with window tints and ceramic coating the wheels.
D
Dishon Dawson5 reviewsiTotal number of Google reviews Dishon has written across all businesses on Google Maps, not just this one.
Awesome!!! I recently purchased a new car for my wife and took to Modern Elix to have the window tinted and to inquiry about paint protection. I was very impressed with the professional atmosphere, yet everyone was super friendly and knowledgable. Kelsey covered all of the various options and answered all of my questions to my satisfaction. The allowed my to talk to the team that works on the cars and watch them work. There was just a strong positive vibe in the shop and I knewTheir work is outstanding and I highly recommend them. I was very satisfied with the tint and when/if I decide to get paint protection, there is no other place I would trust to the job. This is definitely the place that I will bring my current and future cars and I encourage you to do the same.
Response from the owner · 4 weeks ago
Thank you so much for the incredible review! We’re glad you felt comfortable with our team from the moment you walked in. Kelsey and the crew really appreciate the kind words, and we’re happy we could walk you through all the options without any pressure. Most importantly, we’re glad you love the tint on your wife’s new car! Whenever you’re ready for paint protection, we’ll be here. Thank you for trusting Modern Elix with your current and future vehicles!
D
Diana Kind4 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
My 2027 Telluride looks awesome after Modern Elix wrapped and tinted my car. I really appreciate the cooling effect of the window tinting. It makes a noticeable difference in a black car with black interior.
Response from the owner · 4 weeks ago
Thank you so much! Your Telluride turned out awesome, and we’re glad you’re already noticing the difference from the tint, especially with that black-on-black combination! We really appreciate you trusting the Modern Elix team with your new vehicle and hope you enjoy it!
E
EMILIANO SANTOS III6 reviewsiTotal number of Google reviews EMILIANO has written across all businesses on Google Maps, not just this one.
