Google reviewers rate Modern Exterior Roofing 4.9 out of 5 based on 404 reviews, noting the owner responds to 98% of feedback. Customers frequently cite punctuality, clear communication, and fair pricing for roofing, siding, and gutter services, often appreciating detailed quotes and quick scheduling. However, a recurring criticism in lower-rated reviews involves missed appointments, lack of on-site project management, and instances where work was left incomplete or materials were not properly installed.
Google rating: 4.9 out of 5 from 404 reviews (95% five-star).
Reviews on this page: 404 Google reviews (324 with written comments, 39 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: November 10, 2026.
Service: Exterior Cleaning Service serving Milwaukee, Wisconsin.
Data from Google, last updated November 11, 2026.
Star ratings
404 Google reviews we collected
4.9of 5
5 stars38395%
4 stars102%
3 stars20%
2 stars10%
1 star82%
Praise vs complaints
Phrases our text analysis found in 324 written reviews
97%praise
Praise57097%
Complaints153%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13924%
Staff & attitude11520%
Speed & response9917%
Would recommend9717%
Price & value6110%
Communication5810%
Honesty & trust163%
What customers talk about
We read 324 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“great experience, replaced roof & skylights -- brian, hailey and dayna were fabulous!”
“NEVER WORK WITH WILL at Modern Exteriors.”
“They were so fast and so professional, we’re just so glad we went with them.”
“We were able to have it scheduled quickly, and the job was done to satisfaction, pictures included, as well as an explanation of the issue corrected.”
“I would recommend them to anyone needing exterior home work!”
“I would not recommend this company to others which is disappointing because there are so many great reviews with them but was not our experience.”
“From the free consultation all the way through ordering and installation, everyone was great to work with!”
“The report provided with the quote was very thorough.”
“Barry was easy to work with and the scheduling was a breeze.”
“Thank you Charlie for your honesty and your advice in helping me with the siding and roof flashing issues.”
People customers mention
Exteriors19 reviews
Tyler10 reviews
Ross6 reviews
Brian5 reviews
Roger5 reviews
Chase4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Modern Exterior Roofing was a great company to work with in order to get a repair done to the roof of a rental property in Milwaukee. We were able to have it scheduled quickly, and the job was done to satisfaction, pictures included, as well as an explanation of the issue corrected. I would definitely use them again if the need arises!
Price assessment: Reasonable price
Price: $1–5,000
Services: Roof repair
Mike Ward1 reviewiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
I had the soffit and fascia done of my home and it made a huge difference! From the free consultation all the way through ordering and installation, everyone was great to work with! Very responsive, knowledgeable, and kind. I would recommend them to anyone needing exterior home work!
Price assessment: Great price
Price: $1–5,000
Services: Service not listed
Lauren Ehleiter3 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
The inspection experience was great. The report provided with the quote was very thorough. Once the work began the company fell apart. The workers showed up unscheduled. The tuckpointing work was done in the dark (at night). When ventilation was done in the attic the insulation was not put back and spread throughout. There was no project manager onsite as expected. Flashing around the chimney is significantly more than what was there before. The workers were very messy and did not clean up as well as broke some yard decor, trampled plants, and broke a basement window cover. The wrong soffit and fascia color was installed and needed replacing. They left all material scattered including large pieces of plywood in the yard for 5 weeks before returning. We had to do the clean up ourselves so our grass was not killed. The remotes for the new skylights were left outside that we found weeks later. They removed an outdoor light and threw away. After complaining a replacement was installed that is not the same color or comparable to what was there. The experience started off great but execution and actual project work has been a very bad experience. I would not recommend this company to others which is disappointing because there are so many great reviews with them but was not our experience.
Price assessment: Reasonable price
Price: $25,000–30,000
Services: Roof inspection, Skylight installation, Roof installation, Attic venting installation, Service not listed
Katrina11 reviewsiTotal number of Google reviews Katrina has written across all businesses on Google Maps, not just this one.
Thank you Charlie for your honesty and your advice in helping me with the siding and roof flashing issues. I will make a point to use your company in the future, it is good to know there are companies out there do not want to take advantage of customers
Price assessment: Reasonable price
Services: Roof inspection
bryan ruud4 reviewsiTotal number of Google reviews bryan has written across all businesses on Google Maps, not just this one.
Really like the finished product! They worked with us to plan phased replacement schedule and will use them again in future phases!
Price assessment: Reasonable price
Price: $15,000–20,000
Services: Service not listed
Response from the owner · a week ago
Thank You for Your 5-Star Review!
Thank you for your support and for choosing Modern Exterior! We truly appreciate your 5-star rating and are grateful for the opportunity to work with you.
Bill RomineLocal Guide · 161 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Installers did a great job. I highly recommend them.
Price assessment: Reasonable price
Price: $1–5,000
Services: Gutter installation
Response from the owner · a week ago
Thank You for Your 5-Star Review!
Thank you for your support and for choosing Modern Exterior! We truly appreciate your 5-star rating and are grateful for the opportunity to work with you.
Tony Fox14 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
The work seemed to be quality work, and at a fair price. But I found they were really hard to work with and they didn't communicate time lines or communicate with me regularly .
Price assessment: Great price
Price: $1–5,000
Services: Gutter repairs
Response from the owner · a week ago
Thank you for sharing your feedback with us!
We're glad the quality and pricing met your expectations, but we sincerely apologize for the frustration caused by our communication during the process. We hold ourselves to high standards across the board, and we are actively working to ensure our updates and timelines are much clearer for future projects.
Thank you for choosing Modern Exterior, and we truly appreciate your honest review.
Robert Fields4 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Job really looks good and it was done in one day. Everybody was really nice, the only issue I had was a lot of nails left behind in the yard and driveway but they came back as soon as I said something with a magnetic roller and even let me borrow it for a couple days after they went around the house with it. I would definitely use them again for any repairs.
Thank you for the review and recommendation!
We're glad to hear you're happy with how the job looks and that our team took care of the situation promptly for you.
Thank you for choosing Modern Exterior, and we look forward to working with you again!
