DEEP CLEANING SERVICES · DALLAS, TX
Modern Maids logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%46+16.1Reliability 15%41+6.1Craft & service 20%81+16.2Value 10%81+8.1Momentum 8%99+7.9Track record 7%46+3.2Accountability 5%14+0.7Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Modern Maids

Better than 63% of deep cleaning services · #15 of 40

4.9★360 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Modern Maids for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$157–$248
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “General housekeeping”

★★★★★ Susan · a month ago

The ladies did a wonderful job! I would highly recommend Modern Maids!

Paid $300–350Reasonable priceGeneral housekeeping
★★★★★ Chasity · 2 months ago

Angie Ponce is amazing. We have been privileged to have Angie assigned to our home for the past two years. She is timely, thorough and efficient. I would recommend her to anyone!

Reasonable priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
★★★★★ Manny · a year ago

I haven’t seen our loft look this clean since we moved in. She was on time and very detailed. Cleaned areas we didn’t even think of. Even left us a cute bow made out of toilet paper roll in the guest bathroom. 10/10, already looking forward to our next clean!

Great priceStandard cleaningGeneral housekeepingDeep clean
★★★★★ Rachel · a year ago

I am consistently impressed with the exceptional service provided by Modern Maids. Their attention to detail is unparalleled, and each visit leaves my home spotless and beautifully organized. The team is not only thorough in their work but also incredibly professional and courteous. I also love their communication…

Great priceStandard cleaningGeneral housekeeping
★★★★★ Anu · Edited 2 years ago

Madian goes above and beyond each time. I've had many different people on the team come clean but she is by far the best in all aspects. She is quick, detail-orientated, and has built great relationship with me over the years - my dog who barks at everyone loves her too! Modern Maids accomodates last minute…

Standard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Andrea · 3 years ago

I wish I had called them years ago!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Natalie · 3 years ago

Excellent cleaning!!!

General housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ S · 3 years ago

Highly professional. The cleaner arrived during the agreed upon window of time and did an amazing job despite some tough messes. They went the extra mile with everything and it may be the highest quality of work I've gotten from any cleaning service I've ever used.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Trevor · 3 years ago

We hired Modern Maids for our twice yearly apartment cleaning and Luisa delivered beyond what we could have hoped for. She brought this apartment back to life and organized it better than we ever could have. We liked the work so much that we hired Luisa for a monthly upkeep cleaning. Thank you! ¡Muchas gracias…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Daniel · 3 years ago

Daniela was amazing. Extremely thorough and great attention to detail, which is a lot coming from someone like myself who generally has always cleaned better than any cleaning service that has cleaned my space. It’s very unlike me to hire/pay anyone to clean my car or space because I’ve always done better. Daniela…

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Rachel · 3 years ago

The ladies at Modern Maids did a wonderful job in our home!! I am so pleased I had them come clean. I’ve signed up for regular service.

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Sean · 3 years ago

I've been using Modern Maids for almost a year now and they are great. The cleaners are always friendly and efficient and rescheduling issues/questions are always answered quickly. Highly recommended!

General housekeepingStandard cleaning+ Professionalism
★★★★★ Raymond · 4 years ago

Very good service. So Professional and these ladies did a great job at cleaning my house. Would recommend if anyone is looking for timely service that pays attention to detail in Houston, Modern Maids has the answer.

Deep cleanGeneral housekeeping+ Punctuality+ Quality+ Professionalism
★★★★★ Toui · 4 years ago

Used for my father home and they always did excellent job.

General housekeeping+ Responsiveness
★★★★★ Maury · 4 years ago

Modern Maids did a great job with deep cleaning my apartment after move in! It was super easy to schedule and they had flexible availability. They were on time and the process was easy. My apartment is spotless and I will definitely be using Modern Maids again.

Deep cleanGeneral housekeeping+ Punctuality+ Quality+ Professionalism
★★★★★ Lydia · 4 years ago

Our cleaner was amazing!! Diana is the best!!

General housekeeping+ Professionalism
★★★★★ Jess · 4 years ago

Around $200 for a deep clean of a 2 bedroom 2 bathroom house. Easy to book online, email & text confirmation. My parter was home and said she was on time (they give a two hour window), courteous, and hard working. Our floors and kitchen look great and our shower, which was looking awful after about a year of not…

Deep cleanGeneral housekeeping+ Punctuality+ Quality+ Professionalism
★★★★★ Vinod · 4 years ago

Have been using their services for about 2 months now. We have the cleaner come in every two weeks. Gloria is awesome - she takes her time and does a really professional job. We appreciate what she does, she is on time and very diligent. Thank you :)

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ alex · 3 years ago

Rating only, no written review.

General housekeeping+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Natasha · 4 years ago

Rating only, no written review.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Modern, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (9 reviews)2024-Q2: 5.00★ (11 reviews)2024-Q3: 4.77★ (13 reviews)2024-Q4: 5.00★ (11 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 4.63★ (16 reviews)2025-Q3: 4.76★ (21 reviews)2025-Q4: 5.00★ (9 reviews)2026-Q1: 5.00★ (8 reviews)2026-Q2: 5.00★ (37 reviews)2026-Q3: 5.00★ (14 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$233-16% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 46%Reasonable 46%Overpriced 8%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%46+16.1Reliability 15%41+6.1Craft & service 20%81+16.2Value 10%81+8.1Momentum 8%99+7.9Track record 7%46+3.2Accountability 5%14+0.7Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
46
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
41
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
81
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
81
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
99
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
46
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
14

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+123 / −1
Professionalism
+116 / −1
Responsiveness
+93 / −0
Punctuality
+104 / −1
Value
+86 / −0

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