DEEP CLEANING SERVICES · DALLAS, TX
Modern Maids logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%46+16.1Reliability 15%41+6.1Craft & service 20%81+16.2Value 10%81+8.1Momentum 8%99+7.9Track record 7%46+3.2Accountability 5%14+0.7Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Modern Maids

Better than 63% of deep cleaning services · #15 of 40

4.9★360 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Modern Maids for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$188–$354
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Interior & exterior window cleaning”

★★★★★ Ned · 2 weeks ago

Great job cleaning my house in Frisco! Thanks Modern Maids!

Paid $300–350Great priceInterior & exterior window cleaning
★★★★★ Chasity · 2 months ago

Angie Ponce is amazing. We have been privileged to have Angie assigned to our home for the past two years. She is timely, thorough and efficient. I would recommend her to anyone!

Reasonable priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
★★★★★ Jexan · a year ago

My place smells amazing and looks even better. These cleaners clearly take their job seriously.

Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningMoving-related cleaning
★★★★★ Zach · 3 years ago

I was moving out of my old house and I was worried because it had started looking old and dirty, and the team came in and made it look like it was a brand new home. I was absolutely speechless. My only regret was not hiring them earlier while I still lived there! I will definitely be hiring them again in the future.…

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Hariharan · 4 years ago

Rating only, no written review.

Deep cleanInterior & exterior window cleaning+ Punctuality+ Quality+ Professionalism

vs category

Blue = Modern, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (9 reviews)2024-Q2: 5.00★ (11 reviews)2024-Q3: 4.77★ (13 reviews)2024-Q4: 5.00★ (11 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 4.63★ (16 reviews)2025-Q3: 4.76★ (21 reviews)2025-Q4: 5.00★ (9 reviews)2026-Q1: 5.00★ (8 reviews)2026-Q2: 5.00★ (37 reviews)2026-Q3: 5.00★ (14 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$233-16% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 46%Reasonable 46%Overpriced 8%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%46+16.1Reliability 15%41+6.1Craft & service 20%81+16.2Value 10%81+8.1Momentum 8%99+7.9Track record 7%46+3.2Accountability 5%14+0.7Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
46
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
41
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
81
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
81
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
99
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
46
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
14

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+123 / −1
Professionalism
+116 / −1
Responsiveness
+93 / −0
Punctuality
+104 / −1
Value
+86 / −0

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